Customer Service Administrative Assistant
Resume:
Candice M. James
**** **** ******* *** **** . Houston, TX 77040
Phone: 832-***-****. *********@*****.***
EDUCATION
Remington College (2007-2008)
. GPA 3.5
Cy-Springs HS (Graduate 2005)
. Diploma
WORK EXPERIENCE
Melissa Wilson & Associates-Houston (2013- 2015)
Independent Contractor-Sales
. Contacted potential buyers for home purchases
. Maintained data and recorded phone entries
. Provided sales information and support
CLM Enterprises-Houston (2011- 2013)
Operator
. Assisted customers with phone transactions
. Maintained data and recorded phone entries
. Provided support to peers and management staff
. Provided on the job training to new employees
1st Alliance Mortgage Company-Houston (2009- 2011)
Administrative Assistant
. Performed basic office tasks
. Drafted correspondence and manned telephones
. Created and maintained client data base
. Ordered and maintained office supplies
Texas Car Services -Houston (2008- 2009)
Dispatcher
. Received and responded to emergency and non-emergency calls
. Processed and evaluated information received
. Created and maintained automated logs
. Maintained status and locations of towing vehicles
. Provided quality customer service in fast paced environment
Texas Inter-Faith -Houston (2006-2008)
Resident Services Coordinator
. Planned and implemented programs for youths ages 7-13
. Provided tutoring instructions and referrals to various agencies
. Created monthly calendars with afterschool activities
. Responsible for reports required by state auditing agencies
Volunteer: Non Profit Organization (Fall 2004- Spring 2006)
. Volunteered at low-income apartment communities in the Cy-Fair area to
tutor and coach
at risk youths.
REFERENCES
Cynthia Boutineau
Texas Inter-Faith Supportive Services, LLC
Director of Resident Services
713-***-**** x 226
Crystal M. Sanchez
Real Estate Sales Agent
. Strong leadership abilities
. Hard worker
. Dependable
. Organized and resourceful
. Dedicated
. Computer Knowledge
Contact this candidate