Customer Service Data Entry

NORRIS HARRIS II

***** * ******** ******* **** D Tomball Tx. 77377

(C) 561-***-**** *********@*****.***

PROFESSIONAL SUMMARY

My goal is to associate myself with a professional organization where my career goals, interpersonal skills, dedication, and

performance are recognized and utilized to the mutual benefit of the organization. I am very knowledgeable in banking

regulations and proven track record of implementing the necessary controls to ensure compliance. I am dedicated to

maintaining a reputation built on quality, service, and uncompromising ethics.

AREAS OF EXPERIENCE

Multi-State Payroll Communication, Interpersonal, Problem solving skills

Processing 400500 invoices weekly and Per- Time Management Skills

Diem Strong Computer Skills; Microsoft Word; Microsoft

Processed Wage Garnishments Excel

Accurate Data Collection Software Implementations

Customer Service

Garnishments

Review and approval of invoices

PROFESSIONAL EXPERIENCE

Randstad Technology Corporate Ft. Lauderdale Fl. November 2014 January 2015

PAYROLL SPCIALIST

Accurately and efficiently processes invoices/checks for up to 200-300 field vendors weekly;

Process field employees out of Multi-State such as New York, California, Texas, Florida, Georgia, New Mexico, Arizona,

Minnesota;

Prepares wire transfers and checks for mailing;

Detail oriented, excellent documentation, and follow through skills;

Accurate data collection while monitoring, reviewing invoices prior to and after invoice transmission to ensure

accuracy;

Reconciles processed work by verifying entries and comparing system reports to balances;

Follows up and makes necessary corrections on invoices;

Telephone contact with field vendors including transferring calls;

Departmental filing, scanning, faxing, and data entry;

Highly accurate in keying in data;

Experience in billing and accounting practices including maintaining year to date information for field employees;

Working with Third party systems People Fluent, WFX Kronos, One source, Pro-Wand, Field Glass;

Cross Country Healthcare Boca Raton Fl. April 2014 – August 2014

PAYROLL SPCIALIST

Accurately and efficiently processes invoices/checks for up to 200-300 field vendors weekly;

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Process field employees out of Multi-State such as New York, California, Texas, Florida, Georgia, New Mexico, Arizona,

Colorado;

Prepares wire transfers and checks for mailing;

Detail oriented, excellent documentation, and follow through skills;

Accurate data collection while monitoring, reviewing invoices prior to and after invoice transmission to ensure

accuracy;

Reconciles processed work by verifying entries and comparing system reports to balances;

Follows up and makes necessary corrections on invoices;

Telephone contact with field vendors including transferring calls;

Departmental filing, scanning, faxing, and data entry;

Highly accurate in keying in data;

Experience in billing and accounting practices including maintaining year to date information for field employees;

Working with Third party systems People Fluent, WFX Kronos, One source, Pro-Wand, Field Glass;

MEDICAL STAFFING NETWORK, BOCA RATON, FL. February 5, 2012 April 2014

PAYROLL SPECIALIST

Accurately and efficiently processes invoices/checks for up to 400- 500 field vendors weekly and Per Diem;

Process field employees out of Multi-State such as New York, Carolina, Texas, Florida, Georgia, New Mexico, Arizona,

Colorado, Minnesota, Iowa, Michigan, Nevada;

Perform Financial Functions, including Accounts Payable, Receivable, and Preparation of Budget and Financial

Statements;

Prepares wire transfers and checks for mailing;

Detail oriented, excellent documentation, and follow through skills;

Accurate data collection while monitoring, reviewing invoices prior to and after invoice transmission to ensure accuracy;

Processing Wage Garnishments from Child Support, Tax Levy, Student Loans;

Reconciles processed work by verifying entries and comparing system reports to balances;

Follows up and makes necessary corrections on invoices;

Telephone contact with field vendors including transferring calls;

Departmental filing, scanning, faxing, and data entry;

Highly accurate in keying in data;

Working with Third party systems People Fluent, WFX Kronos, One source, Field Glass;

Experience in billing and accounting practices including maintaining year to date information for field employees;

Key Competencies:

Committed to excellence and high standards

Good listening and excellent oral communication skills

Customer Service Orientation

Accuracy and attention to detail

Problem Solving

Honesty and Integrity

Adaptability, Stress Tolerance, Good Judgment

PETLAND NOVEMBER 2011 – FEBRUARY 2012

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STORE CLERK

Greet each customer, helping at all times and assisting customers with their questions, problems, complaints;

Assisting customers in locating products;

Product knowledge;

Customer Service;

PIZZA HUT, HATTIESBURG, MS JANUARY 2009 – AUGUST 2011

STORE SHIFT LEADER

Responsible for daily money log and bank deposits at the end of the shift

Responsible for supervision of 7 employees during the shift

Processed invoices and check requests within the given time frame

Conducted weekly and daily store inventory

Conducted interview and hiring of future employees

Ensured that customers are served properly and in a timely manner

Monitored the actions of employees and customers on a continual basis in order to ensure the personal safety of

everyone

Understood the restaurant operations

Was able to run a shift in general managers absence with integrity, honesty, knowledge while promoting the culture and

values of Pizza Hut.

Key Competencies:

Strong Customer Service Skills

Strong Organizational Skills

Good Listening and Communication Skills

Customer Service Orientation

Accuracy and Attention to Detail

Ability to develop crew members

Basic computer skills

Honesty and Integrity

Adaptability, Stress Tolerance, Good Judgment

Awards Club: Received six (6) employee of the month awards.

MINISTRY – KINGDOM IMPACT MINISTRIES INTERNATIONAL, TAMARAC, FL AUGUST 2011-

2014

YOUNG ADULT MINISTER

Counseling young adults and teenagers.

Provide motivation through day to day life by preaching Sunday Services for the youth.

Provide positive role model and example for teenagers and young adults.

CARDINAL GIBBONS HIGH SCHOOL, FORT LAUDERDALE, FLORIDA – DEGREE: DIPLOMA

EDUCATI

ON

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(2004 2006) MESABI RANGE COMMUNITY & TECHNICAL COLLEGE, VIRGINA, MN ●

Degree: Associates – Liberal Arts &

Science

(2006 – 2007) BOISE STATE, BOISE, ID

● Broadcasting and Radio Communications

(2007 – 2009) UNIVERSITY OF SOUTHERN MISSISSIPPI, HATTIESBURG, MS

● Broadcasting and Radio Communications

PROFESSIONAL HIGHLIGHTS

● Live Broadcast for ESPN Thursday Night 2007.

● Worked with Boise State production team 2006 and IV Footfall Coach at Cardinal Gibbons High School, Fort

Lauderdale

REFERENCES UPON REQUEST

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