Customer Service Data Entry
Resume:
TAMMY L PETERS
**** **** ******* *** *** RD #****
KATY, TX 77493-1587
*****.******@*****.***
Career Objectives
Interested in an administrative, clerical, customer service positions that will utilize my computer
knowledge, strong people skills, organizational abilities, and business experience.
Summary of Qualifications
I type about 40-45 wpm, 10 key by touch and sight. I am team player and will help where ever is
needed. I am also Dependable, Reliable and can multi-task. Knowledge of HIPPA and PHI
requirements.
Work History
Wayne Enterprises, Houston, Texas
Customer Service
Sep 27, 2012 - Feb 02, 2015
• Assisted customers with problems access the website, resetting personal information,
taking orders over the phone and entering them into the Great Plains system.
• Called customer to inform them of any items they purchased were on backorder.
• Assisted other customer service representatives with order entry, quotes for customers
and any other projects that needed to be done.
• Checked log to make sure that orders was mailed in a timely manner and on time for any
rush orders.
Fiesta Mart, Houston, TX
Accounts Payable Clerk
May, 2012 – June 2012
• Batched and entered invoices into the AS400 system
• Reconciled large venders for accuracy of invoices
• Checked statements on small vendors for payment accuracy
• Worked discrepancy report and corrected any errors
Jacobson Group, Chicago, Illinois
Medicare Enrollment Clerk
Oct 03, 2011 - Dec 23, 2011
• Enter Medicare Beneficiaries into the facet system.
• Worked the EDI report for any errors and corrected.
Jacobson Group, Chicago, Illinois
Group Enrollment
Oct 01, 2010 - Apr 07, 2011
• Enter Group information into the Facet system.
• Assistant with other departments in entering members into the system.
Texas Heathspring, Houston, Texas
Senior Enrollment Specialist
Dec 22, 2002 - Apr 30, 2010
• Entered Medicare Beneficiaries into the MHC system.
• Cancellation and Termination of healthcare coverage.
• Uploaded Beneficiaries information to CMS database.
• Reconciliation Team to insure accuracy of the members enrolling into the company’s
health plan.
• Audit information for accuracy before the Upload of information into the CMS database.
• Verified eligibility for Medicare and Medicaid from various websites.
• Other assignments as assigned
Amcare, Houston, Texas
Senior Enrollment Specialist
Sep 01, 1999 - Dec 20, 2002
• Entered Commercial Companies and their employees into the GBase system
• Audited information for accuracy.
• Ordered Letters and ID cards for members.
• Termed Companies and employees from the health plan.
• Other assignments as assigned
Computer Skills
• Database Software (Microsoft office)
• Data Entry Terminal
• Email Software (Outlook)
• Internet Browser (Internet Explorer, Firefox, etc)
• Peripheral Devices (Scanners, Printers, etc)
• Personal Computers
• Spreadsheet Software (Excel, etc)
• Word Processing Software (Word, WordPerfect, etc)
Contact this candidate