Technical Support Engineer

**** ******** ****. ***** 404-***-****

Acworth GA., 30101 E-mail

*********@*******.***

Amy Godsey

Education 12/1993 St Petersburg College St Petersburg

Fl.

Completed Coursework

. Level One Programming

. Computer Hardware

. OS Systems

04/2014 Orion Health

. Rhapsody Associate Certification

Current Classes

Rhapsody Professional Certification

Professional

Experience

12/2014-Present StreamlineHealth Atlanta, GA

Integration Consultant

. Developing, testing, delivering, supporting

interfaces for the integration of company's

applications with hospital systems including

but not limited to ADT, Orders, Scheduling, and

Document Imaging systems.(HL7,Meditech,

Invision, Soarian, Cerner, EPIC, PHS, Optum,

Dolbey

. Analyzing and data gathering of current

hospital interfaces to insure proper

integration.

. Creating standard methodologies for internal

and external processes.

. Top level support

. Supporting and mentoring lower level team

members.

3/2008-12/2014 CareLogisitcs, Inc

Alpharetta, GA

Senior Interface Engineer/Analysis

. Developing, testing, delivering, supporting

interfaces for the integration of company's

application with hospital systems including but

not limited to ADT, Orders, Rx, and Scheduling

systems.(HL7,Meditech, Invision, Soarian,

Cerner, EPIC, PHS, Lumedx, ORSOS, IBEX

. Analyzing and data gathering of current

hospital interfaces to insure proper

integration.

. Creating standard methodologies for internal

and external processes.

. High level knowledge of hospital processes and

work flows.

. Supporting and mentoring lower level team

members.

12/1991-3/2008 Medquist, Inc. Mariette

GA,

Senior Technical Support Auditor

. Subject matter specialist.

. Auditing interfaces and documentation to insure

standards and HIPPA compliance.

. Help in setting standards and guideline for

internal processes.

Technical Support Analyst lll

. High level knowledge of hospital interfaces

(HL7, TSO, ASCII, Meditech, SoftMed

. Support of SQL database applications DocQment

Enterprise Platform, DocQRoute .

. TCPIP lower level protocol socket engines.

. Eclypsis interface development and support.

. Customer support specialist- All Levels.

. Support of Datacenter servers.

. Technical Support for 12 plus years.

Skills Rhapsody, HL7, JavaScript, Mirth, ELink, HEAT, Microsoft Word,

Microsoft Excel, XML, PMD project management software.

Windows Shell Programming, Visio, Monarch, SQL, PC

Anywhere, NetSupport,TCPIP, JMS, Network concepts and

principals, Visual Source Save, Knowledge of LAN and WAN,

Knowledge of VPN- Cisco, Windows, Check

Point Management Skills,

Objective To obtain a position within your company, to learn new skills

and advance professionally and personally.

Reference Loren Burrell Cell 678-***-****

Scott Stephenson Cell 720-***-****

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