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Customer Service Manager

Location:
United States
Posted:
March 24, 2015

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Resume:

David M. Culver

** ******* *****

Elkton, Maryland 21921

410-***-****

********@*****.***

President - DMC Land Services, LLC- Owner and operator of own

business that specializes in all aspects of land development services.

This includes site acquisitions and design, planning, community outreach,

design guidelines, redevelopment plans, code revisions and comprehensive

plan updates. Expert testimony and environmental reviews are also part of

services offered. Also serves as the intermediary between the public and

governmental officials to ensure proper representation during the approval

process of the project.

General Manager of Land Use- Department of Land Use, New Castle

County, Delaware - October 2008 to July 2013. This position is

responsible for the management and supervision of the Department of Land

Use for New Castle County. This includes all Planning, Zoning, Historic,

Transportation and Community Planning, Licensing, Building Permits and

Inspections, Code Enforcement and Customer Service. Responsible for the

implementation of the New Castle County Code as it relates to the land

development process and implementation of the Comprehensive Plan goals and

objectives. The general duties of this position includes the review of

procedures and policies for the Department, advisor to County Executive and

Council, advise the various boards and committees on development issues,

the preparation of the budget, personnel supervision and assistance to the

public on various regulations and policies of the Land Use Department.

This position also involves interaction with elected officials, agencies

and civic organizations on development issues.

Director of Planning - City of Havre de Grace, Maryland - May

2008 to October 2008. This position was responsible for the operation and

supervision of the Land Use Division for the City that included Planning,

Zoning, Building Permits, Code Enforcement and Community Development. This

position also served as advisor to the Mayor and Town Council and various

boards and commissions as well as meeting with members of the community to

explain the various processes of the town.

Planning Manager - Department of Land Use, New Castle County,

Delaware - January 2001 to May 2008. In addition, I served New Castle

County in the capacity of Planner II and III from December 1998 to January

2001. This position was responsible for the management and supervision of

the Planning Division, which includes the Planning, Zoning, Historical and

Transportation planning functions as well as development of the division

budget. This division was also responsible for code amendments and

development of the Comprehensive Plan. This position interacted with

elected officials, agencies and civic organizations to assist in the

development of land plans.

County Administrator - Cecil County, Maryland - December 1994 to

December 1998. This position was appointed by the Board of County

Commissioner to serve as Chief Administrative Officer as prescribed by the

Code of Cecil County. The primary duties for this position included

advising the Board of County Commissioners on policy and fiscal matters,

serving as liaison for the County Commissioners between county departments

and state agencies, chief of staff and all other duties and powers as

prescribed and assigned by the Board. This position required the

utilization of numerous skills including short and long term financial

planning, capital facilities planning, personnel management, insurance

administration and risk management, community and economic development and

public relations. Supervised all department directors and served as acting

director of any department during vacancies.

Town Administrator - Perryville, Maryland - June 1991 to December

1994. This position is appointed by the Mayor and Commissioners. The

primary duty was to serve as Chief Administrative Officer for all Town

operations. Responsibilities included implementation of policy and

procedures, development of the annual and capital budget, personnel

management, planning and zoning, code enforcement and community

development, as well as all other duties and responsibilities as assigned

by the Mayor and Commissioners. This position required interaction with

various boards and commissions as well as community groups to insure

implementation of the Town's goals. This position oversaw the operation

of the Water and Wastewater Division and the Public Works Division. This

position also served as advisor to the Planning Board and Board of Appeals.

Town Circuit Rider - Tri - County Council for Southern Maryland,

Charlotte Hall, Maryland - September 1989 to June 1991. This position was

a joint appointment by the municipal governments of Leonardtown and North

Beach. The duties for this position varied by municipality, however, the

primary duties were to assist the municipalities with administration,

fiscal planning and budgets, planning and zoning, community development,

code enforcement and all other duties as assigned. This position interacted

with all boards as well as the Mayor and Commissioners.

Education

University of Iowa M.A. Urban and Regional Development, Conferral

1989

University of Delaware B.A. History and Political Science, Conferral

1987

Internships

Planning Intern. City of Iowa City, Iowa. January 1989 to May

1989

Research/Teaching Assistant. University of Iowa, Iowa. August 1987 to

December 1988

U.S. Senate Intern. Committee of Governmental Affairs, Washington, D.C.,

June 1986 to August 1986

Professional and Personal Accomplishments

Served as Chief Administrative Officer for over ten department and 350

employees

Oversaw County, Town and Department Annual and Capital Budgets

Maintained interdepartmental relationships between Board of Education,

Community College, Board of Library Trustees, Sheriff's Office, Health and

Social Services

Served as president and vice president of the Maryland Association of

Counties County Administrator Affiliate

Served on the Maryland Local Government Insurance Trust Underwriting

Committee

Past associated member of the International City/County Managers

Association (ICMA)

Past Secretary/Treasure of the Cecil/Harford Chapter for the Maryland

Municipal League

Licensed D Coach for soccer, coach both travel and recreational soccer

Coach for Little League and Youth Basketball teams

References Furnished Upon Request



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