Customer Service Sales
Resume:
Dulce
Khristal M. Serato [pic]
A.S
Fortuna Street Mandaue City Cebu
Mobile: 092********
E-mail:
*************.******@*****.***
A dynamic, results-oriented Account/Area Coordinator offering focused
leadership to drive sales and profitability in highly competitive markets.
Consistently achieve performance goals through enthusiasm, tenacity,
which complement knowledge / expertise in
. Team Building / Staff training
. Purchasing / Inventory Management
. Customer Service / Client relations
. Cost containment
. Policies and Procedures
. Continuous Performance Improvement
Noted for outstanding communication skills, both with clients and staff,
resolve problems quickly and equitably to ensure customers and employees
satisfaction.
2 Skills and Competencies
Computer skills
Proficient in the application of the following computer
programs:
. Microsoft Word
. Microsoft Office Excel
. Microsoft PowerPoint
3 Education
4
College 2007 Visayas State University
Visca Baybay Leyte
Hotel Restaurant and Tourism
Management
High School 2005 Lanao National High School
Lanao, Pilar, Cebu Camotes
Elementary 2001 Cawit Elementary School
Cawit, Pilar, Cebu Camotes
5
6 Summary of Work Experience
Product Care Personnel -
Handling customers concerns, introducing and selling
Philippe Gadgets and Accessories products
to customers, stocks monitoring, providing weekly
138 West Ave. Quezon City
reports to Sales Coordinators.
May 2008 - April 2011
Product Care Personnel -
Handling customers concerns, introducing and selling products
Mind Alliance Ventures Inc. to
customers, stocks monitoring, providing weekly reports to
Quintin Paredes Binondo Manila Sales
Coordinators.
July 2011 - December 2012
Account Sales Coordinator -
Stocks projection and forecasting weekly for the monitoring,
Mind Alliance Ventures Inc.
Monitoring of promodisers and consolidating reports( DR, AR)
Quintin Paredes Binondo Manila Store
visiting to check display,monitoring of monthly sales target,
January 2013 - January 2014 monthly
meeting with team to give an updates for promotions etc
Handling an account (SM DEPT. STORE) with 26 branches
(SOUTH & NORTH LUZON).
Attending monthly meeting with the management.
Area Sales Coordinator -
Handling Mindanao area in all accounts (GAISANO,SM,AYALA)
Philippe Gadgets and Accessories Stocks
forecasting and projection weekly for monitoring,
138 West Ave. Quezon City
Monitoring of promodisers and consolidating reports ( DR,AR)
March 2014 -June 2014
Store visiting to check display,monitoring of monthly sales target,
Meeting with team to give an updates for promotions etc.
Attending monthly meeting with the management.
7 Personal Details
Date of Birth : March 24, 1989
Nationality : Filipino
Religion : Roman Catholic
Languages : English, Filipino
Civil Status : Single
1 Character References
. Ms. Merlyn Martinez
PGA General Manager
. Ms. Mae Ariola
PGA HR Manager
. Mr. Chrishan Ofialda
MAVI Key Account Manager
Contact this candidate