Customer Service Sales Associate
Resume:
Tyra Calton
****** Kerrison Way
Crowley, Texas *6036
**********@*****.***
Objective:
Customer Service position with a growth-oriented company that offers challenging
responsibilities and the potential for
advancement.
Summary of Qualifications:
“Have the ability to carry out programs under
established policies and command the respect
of staff. Problem solving, leadership, and
communication skills are some of the qualities
developed from my experience as a phone
operator, a retail clerk, and a customer service
representative.”
Experience:
Yale Enforcement 03/2012 – 4/2014 Fort
Worth, Texas
Security Concierge
Patrol of interior and exterior areas of assigned
locations. Report suspicious activities and
persons. Write detailed narrative reports;
maintain daily activity reports (DARs). Respond
to emergency situations requiring security
assistance. Screen visitors and client
employees in an efficient manner in order to
expedite or bar their admittance to the site or
facility. Check for unsafe conditions, hazards,
unlocked doors, security violations, and
unauthorized persons Perform other duties
assigned.
New Breed 10/2011 - 01/2015 Fort Worth,
Texas
Quality Control
Inspect return mobile phones for cosmetic
damages.
Americredit 04/2009 - 09/2011 Fort Worth,
Texas
Account Services Representative
Handle customer inquiries, complaints, billing
questions and payment extension/service
requests. Compose irate callers, restore trust,
locate resources for problem resolution and
design best-option solutions.
Wal-Mart Supercenter 10/2006 - 03/2009 Fort
Worth, Texas
Sales Associate
Courteously greet customers and efficiently
process transactions within busy, fast-paced
retail environment. Operate cash register,
scanners and computers to itemize and total
customer purchases; collect payments and
make change for cash transaction. Assist with
store stocking, and arranged store displays of
feature merchandise.
Nokia 06/18/2004-09/27/2006 Fort Worth,
Texas
Mobile Phone
Performed testing and repair of mobile
phones.
Skills:
Customer Service
Cash Handling
Data Entry
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