computer operator

RONALD A. WILKINSON, JR.

** ****** ****

Little Egg Harbor, NJ 08087

609-***-**** (residence)

609-***-**** (Cellular) **********@*******.*** (E-Mail)

SUMMARY OF QUALIFICATIONS

Knowledge of Windows OS, Windows based software, PC hardware and peripherals

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Ability to build and repair desktop and laptop computers

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Proficient in the design and administration of personal networking systems

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Install software packages and configure to individual systems

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Extensive experience with security and virus protection programs

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Direct supervisory experience of 40 people

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Experience with Office: Word, Excel, PowerPoint, Visio, Outlook, Project

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Experience with web-based programming: JavaScript, HTML, and XML

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Experience with programming languages: Java, C

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Experience with SQL

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Experience with VMware

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Experience with Linux/Unix

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Experience with Active Directory using Server 2005

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Security clearance – Secret

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EDUCATION

Bachelor of Science, Information Technology

University of Phoenix, Phoenix, Arizona GPA: 3.78/4.0, Major GPA: 3.89/4.0

BUSINESS EXPERIENCE

GENERAL DYNAMICS INFORMATION TECHNOLOGY

Computer Operator September 2012-present

Support users on Linux and windows-based computers. Work with DBA and systems analyst to ensure

servers, web sites, and computer equipment is functioning properly. Maintain inventory of spare parts,

determine/order/build new servers, create procedures regarding computer equipment, order new parts,

build/test/evaluate new software, break/fix workstations, create shell scripts, maintain internal web site.

STAPLES

Easy Tech Associate April 2012 – August 2012

November 2012-present

Perform analysis, recommend course of action and repair customer’s computer, recommend computers to

customers, on-site installation of printers, PCs and networks, install and setup software, log work into

tracking system, and demonstrate to customers how to use programs and their computer.

ALION SCIENCE AND TECHNOLOGY

Programmer Analyst Associate November 2011 – February 2012

Support Systems engineering and technology planning efforts, planning and execution support for FMS

projects, as well as engineering, technical and program planning support for the Standard Missile, Close-in

Weapons system, and Vertical Launching System (VLS) program offices.

INDEPENDENT CONTRACTOR January 1998 -Present

Computer Consultant

Build customs PC’s, install various software packages, install and repair hardware components, repair

corrupted software and configure personal networks.

• Hardware knowledge includes Windows-based components and peripherals: motherboards, hard

drives, memory, optical drives, graphics, network and sound cards, printers and PDAs.

• Software knowledge: Windows-based platforms, security applications, virus and spyware protection

and removal, home office applications, and graphics programs.

• Design and install small-scale networks, including hardware on cabled and wireless setups.

• Work with clients, both in person and over the phone.

VIKING YACHTS March 1993 – November 2011

Supervisor, Quality Assurance

Responsible for the final check of all yachts and systems prior to delivery: ensuring the yacht is built to

customer work orders, assuring all systems function properly (HVAC, steering, plumbing, waste and

electric), and overseeing that the final product meets and/or exceeds company standards.

• Transferred from Mechanical supervisor to QA supervisor: Startup of a new department

• Provide technical support to department supervisors in correcting and eliminating production

errors.

• Consult with outside contractors regarding product scheduling and installations.

• Exhibit strong communication and supervisory skills for teams and individuals which created

better communications between teams

• Supervised 40 employees

Contact this candidate