Sales Customer

***** ****** ***** ** 832-***-**** )

Richmond, Tx 77407

*************@*****.***

Jamal O’neal Brown

. Obtain a position as a team-player in a people-oriented organization where I ca

Objective service experience in a challenging environment to achieve the corporate goals

• An open-minded individual with a flexible approach to work, able to work we

Skills starter.

• Willing to take any responsibility and assignment, regardless of the challeng

• A self-reliant individual with the ability to accept new ideas and concepts qu

• Enjoy learning new skills and methods of working.

• Takes pride in producing excellent work and can accept constructive criticism

• Organized and can work under pressure in a busy environment

Frys ELECTRONICS, 2012-2014 Houston,

Work

History TX

SALES Accociate

• Assisting customers by utilizing approved cons

practices and guidelines to identify customer need

appropriate solutions

• Consistently meets or exceeds associate perfor

• Understands website navigation, and proactivel

technology in order to facilitate the customer expe

customer solutions when the product is not availa

• Maintains current knowledge of merchandise lin

features, benefits and availability

• Optimizes credit, gift card, Shop Your Way Rewa

channel opportunities (and, where applicable, Prot

Agreements, delivery, installation and other misce

opportunities)

• Processes customer transactions in the Point o

including sales, returns and exchanges in accorda

authorized procedures

• Completes required training in the expected tim

participates in ongoing learning opportunities

Bestbuy 2011 2013

Sales, Accociate Houston, TX

• Provide direct supervision, coaching, training, development, and perfo

supervisors and associates.

• Share accountability with other store leadership to develop talent and

employees clearly understand what is expected to deliver business results

• Deliver on all aspects of the sales experience through all touch points

outside of the store.

• Drive positive outcomes of key sales indicators in support of Revenue

• Integrate partnerships and 3rd party programs specific to sales, trainin

initiatives to ensure seamless experience.

• Engage customers using selling skills to build complex, connected so

balance of high velocity and high service.

• Motivate, coach, recognize, and performance manage employees to re

Education

Education

Bachelors

Managem

Houston

Commun

High Sch

George B

Richmon

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