Engineer Customer
Resume:
RANJANA KUMAR SWAIN
Email: ***************@*****.***
Mobile: 510-***-****
Objective
To play a key role in providing high quality solutions for network designs,
Implementation and optimal network performance, thereby contributing to the
organizational growth on a win-win note.
Educational Qualification
Technical Certifications:
Cisco ID: CSCO11498826
. Cisco Certified Internetwork Expert (CCIE R&S -LAB attempted).
. Cisco Certified Internetwork Expert (CCIE R&S -Q).
. Cisco Certified Internetwork Professional, CCIP [Routing, BGP, MPLS,
QoS].
. Cisco Certified Network Associates, CCNA R&S.
. Cisco Certified Network Associates, CCNA Voice.
. Cisco Certified Network Associates, CCNA Security.
. Cisco Certified Network Professional, Security (ASA).
Juniper ID: JPR64544
. Juniper Networks Certified Internet Specialist, Enterprise R&S (JNCIS-
ENT).
. Juniper Networks Certified Internet Associates, Enterprise Routing
(JNCIA-ER).
. Juniper Networks Certified Internet Specialist, Enterprise Security
(JNCIS-SEC).
. Juniper Networks Certified Internet Associates, Enterprise Switching
(JNCIA-EX).
. Juniper Networks Certified Internet Specialist, Enterprise Routing
(JNCIS-ER).
Microsoft ID: 5885391
. Microsoft Certified System Engineer 2003 (MCSE).
. ADSET 2000, Asset International, Aptech Limited
. Cisco Routers Administration, IIHT LIMITED
. Windows 2003 Network Administration, IIHT LIMITED
Academic:
. Master Science in Information Technology (MSC IT)
Skills
Professional Summary:
. Have a work experience of 10+ years in Network Domain.
. Successful and proven track record in delivering major projects and
network launches across multiple markets and involving simultaneous
design and deployment.
. Product Experience
o CISCO Routers & Switches (Nexus (7K, 5K, 2K, 1K), ASR, ISR, 7200,
3800, 3600, 2600, 2811, 1841, 6500, 3550, 3560, 3750, 2950/2960).
o ALCATEL Switches (6200, 6250, 6400, 6850, 6855, 7000, 8000, 9000,
9000E).
o Brocade Switches (Net Iron MLX), FCX, VDX
o CISCO Security Appliances PIX/ ASA (5505/ 5510/ 5520/ 5520/ 5540/
5580), IPS.
o Juniper Security Appliances JUNOS, Net Screen Firewalls (SSG5, SSG20,
SSG550, J2300, SRX550, SRX 240).
o F5 Load balancer (BIGIP 3600, 2000S, 4000) LTM, GTM.
o SMART BITS performance monitoring devices.
o Arista switches 7000/7150/7048
Technology Experience
o Strong Knowledge in STP/ RSTP/ MSTP.
o Good understanding and working knowledge on Link Aggregation (STATIC,
PAGP, LACP)
o Implementation of HSRP, VRRP, GLBP, DHCP, DNS, FTP, TFTP.
o Routing Protocol (BGP4, OSPF, EIGRP, RIP V1/V2, IS-IS), Routed
Protocol (TCP/IP).
o Strong knowledge in MPLS with different PE-CE protocol (Static, RIP,
EIGRP, OSPF, BGP)
o In depth understanding on MPLS labeling (LDP/ TDP).
o Virtual Route Forwarding with MPLS.
o Strong knowledge on F5 load balancer.
o Knowledge of OSPF Sham link, SOO and VRF-Lite.
o Working knowledge of Multicast Routing (PIM SM/DM, DVMRP), IGMP v2 /
v3 (Source Specific Multicast).
o Good understanding on VMWare, ESX, VMotion, STT, NSX, VXLAN.
o Knowledge of VPLS, VLAN Stacking.
o Implementation and Troubleshooting of DHL (Dual Homing Link
Aggregation)/VPC.
o Good understanding in IPV6 with various protocols like OSPF, RIP,
EIGRP.
o Good understanding of SNMP for network device management.
o Implementation Network Management System- HP Open view and Omni Vista
2500.
o Working knowledge in Nimsoft monitoring tool and Service-now ticketing
tool.
o Implemented traffic filters using Standard, Extended, Reflexive and
Time based access-lists, Distribute-Lists, Filter-list and Route Maps.
o Working knowledge of FTP, IIS, WINS, Active Directory.
o Administration of Win 2000/2003 (Server & Workstation), Group Policy,
User Profiles.
o DMVPN, IP-Sec, NAT
Work Profile
10+ years of experience in Network Design, Implementation, Escalation
Support of Network Infrastructure with different Vendor devices like
CISCO, ALCATEL, Brocade, JUNIPER, MAIPU, HUWAI etc.
Working as Network Consultant in HCL Technologies Limited from OCT 2011
to till date
Project#1 - Shire Pharmaceuticals (USA)
o Collected the information/requirement from customer.
o Designed and implemented the SAP on Demand DC for customer.
o Provided the KT and operation run book to operation engineer.
o Provided escalation support to the customer port installation.
Project#2 - AAA NCNU (USA)
o Designed and implemented the DC in a shared infrastructure.
o Managing a team of engineers and providing escalation support
customer.
o Implementing new projects as and when the request comes from customer.
o Active participant in Customer Bridge / SP Bridge for Network related
task.
Project#3 - Autodesk (USA)
o Working as senior design engineer in Network Engineering Team.
o Executing all project migration in Autodesk.
o Testing all new technology in lab and Implementing in DC.
o Designing the network, based on requirement and handed over to network
operation for maintenance.
o Product evaluation testing.
Worked as Senior Network Engineer (TAC) in CSS Corp from March 2010 to
September 2011.
Project#1 - Alcatel-Lucent (France)
o Providing technical solution to the Business Partners as well as end
customers.
o Designing and implementation of customer network as per their
requirement.
o Analysing netwrok/ device problems and giving technical solutions to
the customer.
o Analysing the issue in packet Level through Wireshark.
o Pumping of Traffic to the devices using Smart Bits and testing the
device related problems.
o Troubleshooting of Network related problems.
o Giving efforts to reach 100% SLA to the customer.
o Providing training to the Team engineers related to product as well as
technology.
Worked as Senior System Engineer (NOC) in NIIT Technologies Ltd from Jan
2010 to March 2010
Project#1 - APAC Customer Services (Cedar Rapids, USA)
o Providing Technical Consultancy of Networks to the customers.
o Troubleshooting of network based on tickets.
o Co-ordinating with servie providers like AT&T, Verizon etc.
Worked as Network Engineer (NOC) in HCL Comnet Ltd from Nov 2008 to Jan
2010
Project 1# ICICI Bank
o Installation & configuration Cisco/ Juniper/ 3com/ Maipu routers,
network switches for new locations.
o Troubleshooting the routing/ switching issues in WAN/ LAN.
o Handling daily network problem calls from the customer & trouble shoot
them accordingly.
o Implemented multiple VPN connections using Net Screen SSG20 & Cisco
Routers.
o Hardening the Routers, Switches as per agreed standard with customer.
o Configuring and troubleshooting the routing Protocols EIGRP and BGP.
o Providing monthly reports & documents as per request from the
Customer.
Project 2# MSEDCL (Maharashtra State Electricity Distribution Co. Ltd)
o Hardening the Routers and switches.
o Configuration and troubleshooting of OSPF routing protocol in the
customer network.
o Re-engineering the network.
Project 3# IDRBT (Institute for Development & Research in Banking
Technology)
o Providing Technical Consultancy to the customers.
o Configuration and troubleshooting of OSPF routing protocol in the
customer network.
o Providing the reports to the customers.
Worked as Network Engineer in CSE India from April 2008 to October 2008
Project#1 - Infrastructure Services
o Troubleshooting of LAN, WAN & network related equipments.
o Configuring & managing Cisco Routers, Switches and Firewalls.
o Managing the Network using Routing Protocols EIGRP.
o Configuring & Troubleshooting of Cisco Access-point.
o TCP/IP Troubleshooting on Windows.
o Co-ordinating with Service providers for specific requirement
Worked as Network Support Engineer with Pine Pharma Pvt. Ltd from April
2005 to March 2008
o Configuring & troubleshooting of various networking devices in LAN
o Configuring & troubleshhoting of Cisco Routers 3600, 2600 & Network
switches with 2950, 3750.
o Managing the Network using Routing Protocols EIGRP.
o Working on Cisco PIX firewalls.
o Installation, Troubleshooting, Administration of Windows 2003 Server &
Windows XP
o Managing & monitoring Network Servers, Systems & Network Printer.
o TCP/IP Troubleshooting on Windows.
o Managing E-Mail Servers ( with E-Mail packages like Microsoft Outlook
& Outlook Express Client) at the users end.
o Maintained Policies using Active Directory in Windows 2003
environment.
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