Customer Service Administrative Assistant
Resume:
Alana McKinney
Atlanta, GA ****4
**************@*****.***
To whom this may concern:
I am writing to express my interest in continuing my growth work field since completing
my undergraduate degree. I feel this could be a great stepping stone in developing my
future. Reading about your career opportunities has given me inspiration.
I have always loved working with people. My personal interests range from writing to
editing newspapers and journals to playing classical bass. These varied activities have
helped me come out of my shell and be more comfortable around unfamiliar people and
inflexible situations. I believe this is a pertinent step to achieving my long-term goals.
After graduating from Spelman College with a major in Psychology, I have decided to
take some time off before continuing to graduate school for my MA/PhD. in Psychology.
I have always wanted to run my own business and I have begun that process by learning
from a multitude of different sources on how to create, model and perfect what will be a
business of my own one day.
Currently, I am studying to be a paralegal at Kennesaw State University in the Continuing
Education Program. Being in the working world while still in school has helped me learn
what it takes to start and run a business of my own. I get the pleasure of learning from a
multitude of students and leaders with expertise in communication, business, self-
promotion, customer service and so much more.
With all of this in mind, I would love the opportunity to learn from the wisdom that a
career working for you can give me. I look forward to hearing from you and starting this
next step in my life.
Sincerely,
Alana McKinney
Alana N. McKinney
917 Margaret St.
Atlanta, GA 30354
**************@*****.***
Objective: I am an experienced and talented administrative assistant, editor and writer
looking to be hired. I have the skills and educational background to complete any
administrative, editing or writing projects. Throughout my career I have worked as an
administrative and virtual assistant, blogger and editor. I have excellent experience in MS
Office Suite and general office duties. I will deliver my work to the highest of quality. I
am ready to start working for you right away.
EDUCATION
Kennesaw State University, Kennesaw, Georgia, Paralegal Certificate, Expected
Completion: March 2015
Spelman College, Atlanta, Georgia, B.A.: Psychology, pre-law, Graduation: May
2013
WORK EXPERIENCE
RunRap.com: Ghost Blogger Oct. 2014-
Current
Duties: write blog posts that pertain to the videos and images posted.
SAFE (Saving Antiquities for Everyone): Volunteer Editor Oct. 2014-
Current
Duties: edit blog content and articles for the staff writers.
Harris Penn Lowry LLP: Administrative Assistant Nov. 2013- Oct.
2014
Duties: perform research; handle routine correspondence; greeting clients, managing
dates/ deadlines; answering the phone; file maintenance; administrative duties.
Bath and Body Works: Sales Associate Sept. 2013- Jan.
2014
Duties: greeting customers; stocking/ restocking back room and shelves; working the
cash-wrap; customer service.
The Slomka Law Firm: Intern Sept. 2013-
Nov.2013
Duties: maintain case files, assist with discovery; prepare trial notebooks; assist in
preparing, cite-checking, proofing and filing doc uments in courts; perform
research; handle routine correspondence; scheduling consultations; greeting
clients, managing dates/ deadlines; answering the phone.
Programs: Best Case, Pacer, Outlook, Google Calendar, Abacus
SKILLS AND ACCOMPLISHMENTS
Microsoft Word Microsoft Excel Microsoft Access Microsoft
PowerPoint
Microsoft Editing/ Website Design: Blogging/ Social
Outlook Proofreading Wix, Word Media
Press Marketing
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