Management Service
Resume:
Resume of
Darren K. Jones
********@*****.***
SUMMARY
Experienced SAN Administrator in a multi storage environment which includes 3Par, P9500, XP12k and
XP24k storage arrays…Technical lead primarily responsible for SAN allocations across multiple platforms;
HPUX, RedHat Enterprise Linux and Windows systems.
Innovative and resourceful, with a strong work ethic and positive attitude. Ability to communicate effectively
to convey information to a diverse audience.
EXPERIENCE
Hewlett Packard Co, Atlanta, Ga. 03/2011 to 02/2015
IT SAN Administrator
Responsible for SAN allocations and provisioning activities:
• Supporting a multi storage environment of over 150 storage arrays connected to Brocade switches
attached to over 10,000 multi-platform hosts running HPUX, Linux and windows.
• Allocations to CLOUD ESX VMware hosts and windows guests.
• XP 12000/24000 Array provisioning, allocations on clusters/metro-clusters and stand-alone servers,
storage space reclamation and troubleshooting/resolving host lun visibility issues and SAN fabric
issues
• Escalation management – On-Call responsibilities to identify/resolve mission critical issues.
• Directed platform teams with storage allocations where needed.
• Managed the installation of HP Performance Advisor software to collect XP array performance.
• Configuration of CA/Async fencing for replication between sites to support high-availability
applications. Perform application REFRESH and SNAPSHOTS
• Modifications to horcm file for new LUN CU:LDev’s configurations
• Ability to diagnose and resolve complex problems involving servers, SAN storage and SAN switches
where required.
• Zoning of Core and Edge switches to facilitate new LUN to host allocations
Delta Airlines (IBM Global Services [IBM-GS]) Atlanta, Georgia 06/2010 to 10/2013
Infrastructure Specialist
Responsible for HPUX and Linux Systems Administration activities:
• Knowledge and experience with storage systems (RAID, SAN, NAS)
• Working knowledge of VMWare, utilizing VMotion to administer virtual machines.
• Responsible for providing technical support and expertise to Application teams.
• Interface with the client infrastructure organization and third party vendors/subcontractors to resolve
issues and facilitate communications.
• Implemented and coordinated HPUX platform patching to Delta core infrastructure systems.
• Ensured proper ITIL procedures and methodologies where documented, implemented and followed
prior to any work being performed as a matter of record should follow-up be required.
• HW/SW installs and modifications, account creation and maintenance, environment configuration,
OS patches, etc.
• Responsible for achieving assigned service level performance measures – Development and
Production Server Availability goals.
• Maintained constant dialog and communication with customer base. Utilizing strong oral and written
communication abilities to provide technical input to customer strategies, accounts and deliverables
on projects.
• Conducted performance analysis and tuning, and other problem diagnosis maintaining optimal
performance levels at all times.
Hewlett Packard Co, Atlanta, Ga. 11/1993 to 02/2011
IT HPUX Engineer
Responsibilities Included Hardware / Software support for HPUX / Linux.. Itanium, PA-RISC and Blade
Enclosures…
• Utilize HP Service Manager for Service management schemes, i.e. Problem Management,
Escalation Management, Incident Management and Change Management
• Performed Operating System (OS) upgrades on HP-UX 11.11 and 11.23 servers and installation of
HPUX patches to latest bundles.
• Performed Site to Site (S2S) failovers for applications configured on HADR clusters monthly as
scheduled by the business owners
• Configured and supported Business copy backups utilizing EMC arrays
• Perform Hardware break fix repairs where necessary on all supported platforms, which include x86
blades, Itanium blades, RX76xx, RX86XX, and Super Domes.
• MC/ServiceGuard – configured Service Guard cluster and packages for the SAP, Oracle, and
Maestro applications. Also performed maintenance on the existing Serviceguard clusters and Oracle
database packages.
• Implemented change requests (RFC’s) spanning hardware upgrades, application changes and
platform changes as documented in the RFC
• Maintained constant dialog and communication with customer base. Utilizing strong oral and written
communication abilities to provide technical input to customer strategies, accounts and deliverables
on projects.
• Performed day-to-day administration and maintenance on HP-UX (11.11, 11.23 and 11.31) 24/7/365
coverage mode servers and peripherals with 99% system uptime SLA.
Boeing Computer Services 02/1988 – 06/1994
Fort McPherson, Ga.
Senior Network Technician
American Express Co. 09/1980 – 10/1987
New York, NY
Data communication Tech
EDUCATION
Saint Leo University
B.A. Business Administration
Borough of Manhattan Community College
A.A.S. Computer Information Systems
HPUX Certified Professional 2006
TRAINING
• RedHat Linux, Administration I, Atlanta GA, 2011
• HPUX LVM Administration Atlanta, Ga. 2008
• HP-UX Data Protector (formerly OmniBack) Backup/Recovery System, Atlanta, GA, 2006
• Data Protector Backup/Recovery, Atlanta, GA 2006
• HP-UX System Performance Tuning, Atlanta, GA, 1999
• HP-UX Systems & Network Administration I & II Hewlett-Packard Training Center, Atlanta, GA, 1999
Flexible hours are welcomed…
Contact this candidate