Customer Service Sales
Resume:
Nyjah McCoy
*** ******* ****** ********, ** ***33
Phone: 347-***-****
Email: *.********@*****.***
To Whom It May Concern:
I am a resourceful, self-starting individual, seeking a rewarding position which would allow
me to apply my skills as well as grow within a company. I retain outstanding organizational
and problem solving skills, with the ability to work independently and in a team. I can
multitask and function under pressure.
After you’ve reviewed my resume I would like to schedule an interview to discuss how I
may contribute to your company. Thank you in advance for your time and consideration, I
look forward to hearing from you soon, feel free to contact me at the above number and/or
email.
Thank you,
Nyjah McCoy
Nyjah McCoy
895 Hancock Street Brooklyn, NY 11233
Phone: 347-***-****
Email: *.********@*****.***
Objective: To obtain a position that will allow me to enhance my skills and experience as
well as grow within the company.
SKILLS:
• Adapt easily to new concepts and responsibilities
• Excellent communication, organizational, interpersonal and Customer service skills
• Ability to follow instructions well and make decisions with little or no supervision
Experience:
Clarks USA Brooklyn, NY
Sales Associate 03/2014 to 11/2014
• Greet customers and inform them of any current promotions as they enter establishment.
• Establish or identify prices of goods
• Maintain clean and orderly shopping area (eg. Dust mopping, sweeping, windex mirrors and
windows, etc.)
• Stock/restock sales floor
• Complete in-store orders to other establishments for out of stock items.
• Offer alternatives for out of stock items.
• Answer phones and perform “shoe checks” for customers and/or workers from other
establishments
• Package and ship shoes to customers/other establishments via UPS camping ship.
• Tender cash/credit transactions/returns and provide customers with a reward card at the end
of cash wrap
• Replace stock in correct place in stockroom
Pink Brooklyn, NY
Sales Associate 09/2013 to 11/2013
• answered customers questions, and provide information on latest fashion
• stock and restock main floor
• established or identified prices of goods
• maintained clean and orderly shopping areas
• greeted customers as they entered establishments
• completed in store orders to different establishments for out-of-stock products
• obtained customer information such as name, address, and payment method, and enter orders
into computers
Best Buy Brooklyn, NY
Sales Associate 10/2012 to 02/2013
• answered customers questions, and provide information on electronic products and/or new
technologies
• computed totals of transactions
• stock and restock main floor
• activate hot spots
• established or identified prices of goods or services, and tabulate bills using cash registers
• demo new technologies
• issued receipts, refunds, credits, or change due to customers
• maintained clean and orderly shopping areas
• greeted customers as they entered establishments
• completed in store orders to different establishments for out-of-stock products
• obtained customer information such as name, address, and payment method, and enter orders
into computers
Ihop Brooklyn, NY
Hostess 09/2011 to 01/2012
• answered customers’ questions, and provide information on procedures or policies
• computed totals of transactions
• established or identified prices of goods, services or admissions, and tabulate bills using cash
registers
• issued receipts, refunds, credits, or change due to customers
• maintained clean and orderly checkout and dining areas
• greeted customers as they entered establishments
• answered phone and put together/prepared to go orders
• obtained customer information such as name, address, and payment method, and enter orders
into computers
Ursinus College Phone-a-thon Collegeville, PA
Telethon Caller 02/2011 to 04/2011
• Contacted businesses or private individuals by telephone in order to request donations for
charitable causes.
• Explained what all donations were for and answer questions from customers.
• Obtained customer information such as name, address, and payment method, and enter orders
into computers.
Ursinus College Dining Services Collegeville, PA
Cashier 09/2010 to 10/2010
• Answered Students questions, and provide information on procedures or policies.
• Computed and recorded totals of transactions.
• Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct
and that there is adequate change.
• Established or identify prices of goods, services or admission, and tabulate bills using
calculators, cash registers, or optical price scanners.
• Greeted Students entering establishments.
• Issued receipts, refunds, credits, or change due to customers.
• Maintained clean and orderly checkout areas.
New York Summer Youth Program Brooklyn, NY
Maintenance 07/2010 to 08/2010
• Monitored building security and safety by performing such tasks as locking doors after
operating hours and checking electrical appliance use to ensure that hazards are not created.
• Serviced, cleaned, and supplied restrooms.
• Gathered and empty trash.
• Cleaned building floors by sweeping, mopping, scrubbing, or vacuuming them.
• Followed procedures for the use of chemical cleaners and power equipment to prevent
damage to floors and fixtures.
• Mixed water and detergents or acids in containers to prepare cleaning solutions, according to
specifications.
• Notified managers concerning the need for major repairs or additions to building operating
systems.
• Requisitioned supplies and equipment needed for cleaning and maintenance duties.
• Cleaned windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges,
and squeegees.
Education: Frederick Douglas Academy VII Brooklyn, NY
High School Diploma 2006 to 2010
Ursinus College Collegeville, PA
Major: Psychology/Business Management 2010 to 2011
Virginia Union University Richmond, VA
Major: Psychology/Business Management 2011 to 2012
Medgar Evers College Brooklyn, NY
Major: Psychology/Business Management 2013 to Present
References: Available upon request
Contact this candidate