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Customer Service Sales

Location:
Greenlawn, NY
Salary:
$12.50/hr
Posted:
March 20, 2015

Contact this candidate

Resume:

Nyjah McCoy

*** ******* ****** ********, ** ***33

Phone: 347-***-****

Email: acotas@r.postjobfree.com

To Whom It May Concern:

I am a resourceful, self-starting individual, seeking a rewarding position which would allow

me to apply my skills as well as grow within a company. I retain outstanding organizational

and problem solving skills, with the ability to work independently and in a team. I can

multitask and function under pressure.

After you’ve reviewed my resume I would like to schedule an interview to discuss how I

may contribute to your company. Thank you in advance for your time and consideration, I

look forward to hearing from you soon, feel free to contact me at the above number and/or

email.

Thank you,

Nyjah McCoy

Nyjah McCoy

895 Hancock Street Brooklyn, NY 11233

Phone: 347-***-****

Email: acotas@r.postjobfree.com

Objective: To obtain a position that will allow me to enhance my skills and experience as

well as grow within the company.

SKILLS:

• Adapt easily to new concepts and responsibilities

• Excellent communication, organizational, interpersonal and Customer service skills

• Ability to follow instructions well and make decisions with little or no supervision

Experience:

Clarks USA Brooklyn, NY

Sales Associate 03/2014 to 11/2014

• Greet customers and inform them of any current promotions as they enter establishment.

• Establish or identify prices of goods

• Maintain clean and orderly shopping area (eg. Dust mopping, sweeping, windex mirrors and

windows, etc.)

• Stock/restock sales floor

• Complete in-store orders to other establishments for out of stock items.

• Offer alternatives for out of stock items.

• Answer phones and perform “shoe checks” for customers and/or workers from other

establishments

• Package and ship shoes to customers/other establishments via UPS camping ship.

• Tender cash/credit transactions/returns and provide customers with a reward card at the end

of cash wrap

• Replace stock in correct place in stockroom

Pink Brooklyn, NY

Sales Associate 09/2013 to 11/2013

• answered customers questions, and provide information on latest fashion

• stock and restock main floor

• established or identified prices of goods

• maintained clean and orderly shopping areas

• greeted customers as they entered establishments

• completed in store orders to different establishments for out-of-stock products

• obtained customer information such as name, address, and payment method, and enter orders

into computers

Best Buy Brooklyn, NY

Sales Associate 10/2012 to 02/2013

• answered customers questions, and provide information on electronic products and/or new

technologies

• computed totals of transactions

• stock and restock main floor

• activate hot spots

• established or identified prices of goods or services, and tabulate bills using cash registers

• demo new technologies

• issued receipts, refunds, credits, or change due to customers

• maintained clean and orderly shopping areas

• greeted customers as they entered establishments

• completed in store orders to different establishments for out-of-stock products

• obtained customer information such as name, address, and payment method, and enter orders

into computers

Ihop Brooklyn, NY

Hostess 09/2011 to 01/2012

• answered customers’ questions, and provide information on procedures or policies

• computed totals of transactions

• established or identified prices of goods, services or admissions, and tabulate bills using cash

registers

• issued receipts, refunds, credits, or change due to customers

• maintained clean and orderly checkout and dining areas

• greeted customers as they entered establishments

• answered phone and put together/prepared to go orders

• obtained customer information such as name, address, and payment method, and enter orders

into computers

Ursinus College Phone-a-thon Collegeville, PA

Telethon Caller 02/2011 to 04/2011

• Contacted businesses or private individuals by telephone in order to request donations for

charitable causes.

• Explained what all donations were for and answer questions from customers.

• Obtained customer information such as name, address, and payment method, and enter orders

into computers.

Ursinus College Dining Services Collegeville, PA

Cashier 09/2010 to 10/2010

• Answered Students questions, and provide information on procedures or policies.

• Computed and recorded totals of transactions.

• Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct

and that there is adequate change.

• Established or identify prices of goods, services or admission, and tabulate bills using

calculators, cash registers, or optical price scanners.

• Greeted Students entering establishments.

• Issued receipts, refunds, credits, or change due to customers.

• Maintained clean and orderly checkout areas.

New York Summer Youth Program Brooklyn, NY

Maintenance 07/2010 to 08/2010

• Monitored building security and safety by performing such tasks as locking doors after

operating hours and checking electrical appliance use to ensure that hazards are not created.

• Serviced, cleaned, and supplied restrooms.

• Gathered and empty trash.

• Cleaned building floors by sweeping, mopping, scrubbing, or vacuuming them.

• Followed procedures for the use of chemical cleaners and power equipment to prevent

damage to floors and fixtures.

• Mixed water and detergents or acids in containers to prepare cleaning solutions, according to

specifications.

• Notified managers concerning the need for major repairs or additions to building operating

systems.

• Requisitioned supplies and equipment needed for cleaning and maintenance duties.

• Cleaned windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges,

and squeegees.

Education: Frederick Douglas Academy VII Brooklyn, NY

High School Diploma 2006 to 2010

Ursinus College Collegeville, PA

Major: Psychology/Business Management 2010 to 2011

Virginia Union University Richmond, VA

Major: Psychology/Business Management 2011 to 2012

Medgar Evers College Brooklyn, NY

Major: Psychology/Business Management 2013 to Present

References: Available upon request



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