pc installation software and hardware installation tape management
Resume:
Robert Kelly Sr.
Burnham, Illinois 60633
**************@***.***
WORK EXPERIENCE
Union Tank Car Company ; Supervisor Computer Operation Feb 1979 - Dec 2009
Helpdesk coordinator responsible for online computer assistance for all
company locations nation wide .
. Enter commands, using computer terminal, and activate controls on
computer and peripheral equipment to integrate
and operate equipment.
. Monitor the system for equipment failure or errors in performance.
. Respond to program error messages by finding and correcting problems or
terminating the program.
. Notify maintenance technicians of equipment malfunctions.
. Record information such as computer operating time, problems that
occurred, and actions taken.
. Help programmers and systems analysts test and debug new programs.
Responsible for backup and restore of data files
Retrieve, separate and sort program output as needed, and send data to
specified users.
. Oversee the operation of computer hardware systems, including
coordinating and scheduling the use of computer time .
terminals and networks to ensure efficient use.
. Load peripheral equipment with selected materials for operating runs, or
oversee loading of peripheral equipment by operators
. Supervise and train peripheral equipment and computer operator trainees.
. Read job set-up instructions to determine equipment to be used, order of
use, material such as disks and paper to be
loaded, and control settings.
. Type command on keyboard to transfer encoded data from memory unit to
magnetic tape and assist in labeling,
classifying, cataloging and maintaining tapes.
. using computer terminal, activate controls on computer and peripheral
equipment to integrate
and operate equipment.
. Monitor the system for equipment failure or errors in performance.
. Trouble shooting -respond to program error messages by finding and
correcting problems or terminating the program.
. Answer telephone calls to assist computer end users encountering
problems.
. Record information such as computer operating time, problems that
occurred, and actions taken.
. Help programmers and systems analysts test and debug new programs.
. Retrieve, separate and sort program output as needed, and send data to
specified users.
. Oversee the operation of computer hardware systems, including
coordinating and scheduling the use of computer
terminals and networks to ensure efficient use.
. Load peripheral equipment with selected materials for operating runs, or
oversee loading of peripheral equipment by operators
.. Train staff members on new software. Maintaining proper inventory.
Schedule.Monitoring systems. Tape management. Operate print management
system. Work close with IT technicians. P.C.support . Install software and
hardware .Cable installation .Telephone Backup
assistance.
St. James A.M.E. Church Chicago IL
Custodian/Security Officier Sep 2011 - present
. Help to maintain a clean and sanitized environment for church upkeeping .
Monitor movement in and around church .
Assist with work schedule for other security guards .
EDUCATION
GREENVILLE HIGH SCHOOL Greenville, MS
High School Diploma, May 1972
14431 S. Saginaw Ave. Burnham, Illinois 60633 312-***-****
robertkellypat@aol. .
MARY HOLMES JR.COLLEGE West Point, MS
Associate Degree in Business Administration, May 1975
COLLEGE OF AUTOMATION Chicago, IL
Associate Degree in Computer Science, May 1979
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