D ANIELA CETEAN
*** ******** ****.* *** ***, Hopewell, VA 23860 C: 908-***-**** **************@*****.***
Objective
To obtain a position that will enable me to use my skills and educational background to work in my field of
study.
Education
Master’s Degree, Business Management
Technical University of Cluj-Napoca – Cluj-Napoca, Romania, 2014
Bachelor’s Degree – Engineering/Land Surveying
Technical University of Cluj-Napoca – Cluj-Napoca, Romania, 2012
Skills
Experience with AutoCAD as well as ArcGIS.
Proficiency in Microsoft Office Word, Excel and Power Point programs
Self-motivated, High energy, Organized and Adaptable.
Work History
Front Desk Receptionist Dec 2014 to Feb 2015
Grand Summit Hotel – Summit, NJ
Served as public relations representative for the hotel.
Fostered strong working relationships with all departments.
Registered guests and processed payments.
Front Desk Receptionist Dec 2013 to Aug 2014
Grand Hotel Italia, Cluj-Napoca, Romania
Conducted interactions with guests, consistent with a world-class hospitality provider.
Ensured positive guest experience and resolution of any unsatisfactory circumstance.
Registered guests and processed payments.
Sales Associate Aug 2012 to May 2013
SC Bertus SRL, Cluj-Napoca, Romania
Specialized in product knowledge.
Served multiple customers, following sales process to maximize profits and customer satisfaction.
Maintained working knowledge of all policies and procedures.
International Experience
Took part in Student Work and Travel USA Program in 2013.