Manager Management
Resume:
S T E F A N
T Z A N E V
***-
***-
Dr.
*******@******.***.***
Pittsburgh,
PA
15228
Experienced
Product
Manager
and
Entrepreneur.
Solid
business
and
product
development
skills.
Analytical
and
pragmatic
approach
to
problem
solving.
Focus
on
people
and
innovation.
Strong
work
ethic.
High
regard
for
craftsmanship.
Co-
founder
of
two
startups
•
Strategic
Planning,
Business
Modeling,
Business
Architecture
•
7
years
as
Software
Product
Manager
•
Commercial
solutions
in
Healthcare,
Information
Security,
Education,
Social
Networks,
Automation,…
•
International
experience
(US
and
Europe)
•
Project
Management
and
Team
Management
•
17
years
as
Software
Developer
on
commercial
products
•
MBA,
Tepper
School
of
Business,
Carnegie
Mellon
University.
PM
Certification,
Haas
School
of
Business,
UC
Berkeley.
MS,
Electronics
&
Automation,
Sofia
Technical
University,
Bulgaria.
E X P E R I E N C E
DBAZA,
INC.
(Healthcare
IT,
Internet
Startup)
Pittsburgh,
PA
VP
Product
Strategy
and
Business
Development,
Co-
founder
March
2014
-
Present
Business
Development
and
Fund
Raising:
• Strategic
planning
and
business
model
validation,
using
Lean
Startup
concepts
and
techniques
• Business
development
and
contract
negotiations
• Presentations
to
investors
and
business
advisors
Product
Development
and
Operations:
• Developed
product
roadmap,
requirements,
and
user
stories
• Managed
engineering
resources
and
projects;
hiring
and
managing
contractors
• Business
architecture
–
aligning
processes,
resources,
and
infrastructure
with
strategy
goals
• Reverse-
engineered
and
documented
(UML)
a
legacy
cloud
solution;
worked
with
a
client
on
documenting
and
extending
their
customer
support
workflow
(BPMN);
designed
REST
API
for
system
integration
around
the
newly
defined
client
workflow.
WeSpeke
(Internet
Startup,
Social
Media,
Language
Learning)
Pittsburgh,
PA
Product
Manager
June
2013
–
February
2014
Product
owner
of
a
language
learning
social
network
for
matching
language
learners
around
the
world.
• Worked
with
the
CEO
to
ensure
alignment
of
the
product
roadmap
with
the
business
strategy
• Business
modeling
and
KPI
tracking
using
Lean
Analytics
• Process
improvements
using
situation
analysis
(process,
technology,
resources,
strategy),
tools/process
research,
evaluation,
recommendation,
configuration,
documentation,
team
education,
tuning
• Worked
with
UX
designer
to
define
user
personas,
user
stories,
UI
prototypes
and
storyboards
• Project
management
–
SCRUM,
release
planning,
resource
management,
coaching
DBAZA,
INC.
(Medical
Device
Training,
Internet
Startup)
Pittsburgh,
PA
Strategy
Consulting
April
2013
–
July
2013
Leading
dbaza’s
first
formal
Strategic
Planning
project.
• Preparation
-
Strategic
Planning
team
selection;
Strategic
Planning
process
framework
introduction
• Strategic
Planning
-
value
chain
and
situation
analysis,
strategy
formulation,
implementation
planning
[ 1 ]
S T E F A N
T Z A N E V
412-
417-
3526
219
Mayfair
Dr.
*******@******.***.***
Pittsburgh,
PA
15228
TRUSTWAVE
HOLDINGS
(Information
Security)
Pittsburgh,
PA
Product
Manager
April
2012
–
March
2013
Product
owner
of
3
information
security
products.
Geo-
distributed
team:
Pittsburgh,
Boston
and
Chicago.
• Customer
and
market
research,
roadmap
and
product
requirements
management,
release
planning
• Product
training
and
monthly
Q&A
with
sales
engineers
(SE);
focus
groups
with
Sales;
working
with
market
analysts;
deal
scoping
and
customer
negotiation;
weekly
reporting
to
senior
management
• Managed
the
pricing
project
for
a
new
multi-
product
(eight
products)
security
solution
• Monthly
analysis
of
SalesForce
sales
data;
identified
and
reported
issues
with
subscription
renewals
• Organizer
of
bi-
weekly
Launch
Readiness
Meetings
with
participants
from
all
company
departments
• Coordinated
and
formalized
delivery
process
for
the
Encryption
product
–
a
cross-
team
project
involving
Sales,
SE,
Delivery
Operations,
Provisioning,
Installation
Services,
Engineering,
and
tech
support
groups
• Helped
an
engineering
group
with
SCRUM
adoption;
configured
JIRA
(story/issue
tracking)
workflows.
PHILIPS
RESPIRONICS
(Medical
Devices
&
Software
Services)
Pittsburgh,
PA
Global
Product
Manager
December
2008
–
April
2012
Product
owner
of
a
product
portfolio
for
system
integration
(web
services
API,
HL7,
and
CSV
data
exporter).
• Market
requirements,
product
definition
(roadmap,
requirements,
user
stories),
running
Beta
programs
• Worked
with
marketing
managers,
sales,
product
support,
customer
services,
and
IT
on
product
pricing
and
launch
plan.
Prepared
SA’s
and
NDA’s;
process
definition
for
onboarding
and
supporting
customers.
• Worked
closely
with
the
engineering
teams;
contributed
to
the
product
architecture
discussions.
Manager
of
Customer
Technical
Support
December
2008
–
March
2010
Appointed
by
the
General
Manager
to
form
and
lead
a
Customer
Technical
Support
group.
Recruitment
and
professional
development
of
the
group
members;
established
issue
escalation
and
management
processes;
selected
IT
infrastructure
and
tools;
weekly
status
reports
to
senior
management
and
the
engineering
groups.
Results:
In
three
months
the
team
was
formed,
a
new
process
defined,
and
a
new
tracking
system
in
place.
50%
of
tickets
resolved
within
one
day
(up
from
10%);
75%
resolved
in
four
days
(up
from
20%).
Senior
Software
Engineer
May
2003
–
November
2008
Architecture
and
development
of
a
SaaS
(cloud)
patient
management
system
(PMS)
Full
SDLC
of
an
HL7-
based
integration
solution
between
Philips’
PMS
and
Veterans
Affairs’
Computerized
Patient
Record
System.
Zero
bugs
from
the
field
due
to
adoption
of
automated
unit
tests.
Led
the
refactoring
of
group’s
main
product.
Defect
rate
dropped
in
half;
maintainability
increased.
Educated
the
dev
team
on
best
coding
practices,
design
patterns,
UML,
and
conducting
effective
meetings.
Introduced
SCRUM
and
Test-
Driven
Development
(TDD)
processes.
Researched,
deployed,
and
configured
a
defect
tracking
system.
Successful
pilot
led
to
adoption
by
entire
engineering
unit.
Improved
collaboration
between
dev
and
test
teams,
promoting
TDD-
based
process
change
P ITTSBURGH
S PEEDSKATING
C LUB
Pittsburgh,
PA
Member
of
the
Board,
Competitive
Speedskater
March
2002
–
May
2005
Helped
the
club
with
organizational
issues
and
training
process.
Created
and
maintained
club’s
web
portal.
Z AXEL
S YSTEM S,
I NC .
(Digital
Video,
Startup)
Pittsburgh,
PA
Senior
Software
Engineer
June
2001
–
May
2003
Project
Manager,
Architect
and
Lead
Developer
for
a
distributed
HD
video
presentation
system.
Led
an
initiative
for
establishing
a
software
process
–
created
company’s
first
PRDs
and
unit
test
suites.
[ 2 ]
S T E F A N
T Z A N E V
412-
417-
3526
219
Mayfair
Dr.
*******@******.***.***
Pittsburgh,
PA
15228
M EDIA S ITE,
I NC .
(Internet
Multimedia,
Startup)
Pittsburgh,
PA
Technical
Team
Lead
/
Software
Engineer
Aug
1999
–
June
2001
Designed
and
implemented
a
module
for
editing
of
video
segmentation
and
metadata.
Contributed
to
establishing
a
3-
tier
customer
support
structure.
Initiated
adoption
of
formal
waterfall
SDLC
and
PRD’s.
Created
formal
procedures
for
bug
tracking
and
for
new
employee
orientation.
M ANRO,
LLC
(Software
Consulting)
Sunnyvale,
CA
–
France
–
Germany
–
England
Co-
founder
/
Staff
Engineer
June
1994
–
July
1999
Responsible
for
all
aspects
of
the
SDLC.
Communicated
with
clients.
Team
professional
development.
Led
an
initiative
for
process
improvement,
resulting
in
company’s
ISO-
9000
certification.
P OINT
L
–
F RANCE
(Industrial
Automation)
Sofia,
Bulgaria
Software
Engineer
Jan
1991
–
May
1994
Developer
on
a
Supervisory
Control
&
Data
Acquisition
(SCADA)
product;
also
wrote
product
documentation.
T ECHNICAL
U NIVERSITY,
S OFIA
(Department
of
Robotics)
Sofia,
Bulgaria
Programmer
Feb
1990
–
June
1990
Developed
a
neural
network
simulator.
Developed
an
assembler
compiler
for
ZORAN
signal
processor.
E D U C A T I O N
P HILIPS
R ESPIRONICS
Pittsburgh,
PA
Product
Management
–
multiple
marketing
courses
(Innovate,
Create,
VPH,
2011
Power
Messaging,
Go-
To-
Market)
U NIVERSITY
OF
C ALIFORNIA,
B ERKELEY
-
H AAS
S CHOOL
OF
B USINESS
Berkeley,
CA
Product
Management
–
Certification
Program
May
2009
C ARNEG IE
M ELLON
U NIVERSITY
–
T EPPER
S CHOOL
OF
B USINESS
Pittsburgh,
PA
Master
of
Business
Administration
(MBA)
March
2008
Concentration:
Marketing
and
Strategy
Affiliations:
Tepper
Business
and
Technology
Club,
Tepper
Consulting
Club
TEQ
GmbH
Chemnitz,
Germany
ISO
9000
Training
Program
(incl.
ISO
9000-
3:
Guidelines
for
applying
ISO
9001
July
1999
to
computer
software)
T ECHNICAL
U NIVERSITY
OF
S OFIA
Sofia,
Bulgaria
Master
of
Science
in
Electronics
and
Automation
July
1990
Concentration:
Electronics
and
Microelectronics
Affiliations:
University
Ski
Club
[ 3 ]
Contact this candidate