Customer Service Manager

Ajit Singh Saggu

Email: ****.*******@*****.***

Cell: 647-***-****

Objective

Highly experienced and highly motivated individual looking to obtain a challenging job and

responsible position that allows utilization of my skills in the field of Manufacturing, Engg, Support

and Production assembly.

Customer Service Experience

BHARAT HEAVY ELECTRICALS LIMITED

July, 1974 - March, 2013

Positions held:

• Inspector Quality Control (July1974- July 1983)

• Chargeman-Asstt Foreman,Foreman- General Foreman (Aug 1983 - Jun1997)

• Engineer (Operations Planning & Control) (Jun 1997 - Jun 2001)

• Sr Engineer (Operations Planning & Control) (Jun 2001 - Jun 2006)

• Dy Manager (Sub Contracting) (Jun 2006 - Jun 2009)

• Dy Manager (Production), (Jun 2009 - Dec 2010)

• Manager –Operations Planning & Control & Components Store (Jan 2010 to Mar 2013)

•

Education

• Diploma in Mechanical Engineering. First Division

1979 from SV Govt Polytechnic, Bhopal India

• Matriculation with Science (PCM) and Math’s in First Division

1969 from Punjab University.

Employment Licensing

• Security Guard License, 11096781

• Certified in First Aid/CPR Level C

Relevant Skills

• Manpower handling.

• System knowledge ISO-9000-2008, ISO 14000, OHSAS 180**-*****, 5s.

• Product Knowledge of Industrial Valves manufacturing ( Sizes 2”-32” of classes 150,300

&600)

• Knowledge of all types materials used for Industrial Valves such as Carbon Steel,

Stainless Steel,Alloy Steel WC6,WC9

• Inspection of line assembly of Steam Turbine of 120 MW, 220 MW,236 MW, Marine

Turbine, Nuclear Turbines.

• Q.A. - In house

• Inspection (Process, assembly )

• Engineering & Manufacturing support

• Audit - Process, ISO 9000-2008,ISO 14000, OHSAS 18000.

• Remained Incharge of Safety & Components Store.

• Control rejection.

• Basic knowledge in SAP, M.S. word, M.S. Excel, M.S. Power Point, Internet.

Contact this candidate