Customer Service Management

JEFF HINES

**** ******* *****, *******, ** ***** 760-***-****

SUMMARY

Over thirty years of construction and management expertise. Knowledge and experience in cost estimating, renovation, construction of residential projects, managing budgets, mechanical design and fabrication, and environmentally aware.

Project Management Customer Service Material Costing Time Management Mechanical design

SUMMARY OF SKILLS

EXPERIENCE

Budget Development and Oversight Computer/Technology Sales and Marketing Construction knowledge

2006 Present

1998 Present

1981 2000

Mechanical Engineer

Management and maintenance of 46 Foot Bayliner including electrical and mechanical inspections, systematic review of all equipment, diagnostic and repair, fabrication, and safety management.

Owner/Yacht Broker Azure Seas yacht Sales

Sales and marketing of used sail/power boats Provide sea trials and boat inspections Customer service and public relations Marketing

General Contractor

Project management of over 11 residential homes (1,800 3,000 sq.ft.) built in the San Diego area, from conception to completion. Coordinated and managed sub-contractors for plumbing, electrical, foundation, framing, roofing, heating and A/C for all aspect of residential building

Prepared documentation for city planners and inspection Developed on-going relations with city officials as well as home owners.

EDUCATION

2002 AA Maric College, San Marcos: major: Information Technology 1979 University of California, Los Angeles: major =Sociology

1976 AA Orange Coast College: major=general; concentration=real estate

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