Customer Service Medical

Dawn Smith

Columbia, MD

*********@*******.*** - 410-***-****

WORK EXPERIENCE

H.I.M. Imaging Indexer

Howard County General Hospital - Columbia, MD - October 2013 to October 2014

Responsible for the maintenance of medical records by indexing into EPIC and ON Base systems.

Responsible for quality checks for all documents that have been scanned into EPIC/ONBASE systems.

Responsible for integrated scanning and indexing of records in pre-operative area to assure pre admission

documents are scanned and indexed.

Work involves high standard of quality checking, proofreading data entry on all scanned documents.

Medical Records Clerk

Capital Health System - Hamilton, NJ - October 2009 to March 2013

Compiles, verifies, types, and files medical records of hospital or other health care facility. Prepares folders and

maintains records of newly admitted patients. Reviews medical records for completeness, assembles records

into standard order, and files records in designated areas according to applicable alphabetic and numeric filing

system. Operates computer to enter and retrieve data and type correspondence and reports.

Medical Biller

Charge Entry - Lawrenceville, NJ - October 2007 to October 2009

Work with insurance companies and patients to ensure timely payment of all patients' accounts.

Completes paperwork for billing corrections and refunds. Appropriately changes essential

Information needed for insurance carriers for redirection or status of initial claims. Identify and resolve problems

in cases of rejection or unpaid claims by insurance companies.

Medical Records Clerk

Southside Medical Center - Atlanta, GA - September 2004 to February 2007

Pulled charts for next day appointments and for walk-in visits.

Copied charts for transfer to different doctors' offices, social workers, court requested documents.

Filed, sorted and purged files into numeric system.

Pulled charts for review by doctors and other agencies.

EDUCATION

General Studies

Howard County Community College

diploma

Ewing High School

SKILLS

Customer service, data entry, charge entry, medical billing, payment posting, insurance verification, filing alpha

& numeric, telephone etiquette, credentialing, handling monetary payments

ADDITIONAL INFORMATION

Skills:

Customer service, data entry, charge entry, medical billing, payment posting, insurance verification, filing alpha

& numeric, telephone etiquette, credentialing, handling monetary payments

Contact this candidate