Customer Service Manager

JOHN SMITH

**** ***** **** ***, ***. ***

Dallas, TX 75236

Cell: 903-***-****

***********@******.***

Education

Dallas Baptist University, Dallas, TX

December 2014

B.B.A., Business Management

. Focus in Small Business

. Psychology Minor

Experience

Marc Robins Photography

Christmas 2012 - 2014

Line Manager

. Customer Service

. Conflict Resolution

TownePark March 2013-September 2014

Overnight Bellman/Valet

. Overnight Audit

. Bellman/Valet Duties

USA Bowl LLC May 2013-November 2013

Bartender

. Negotiated new alcohol sales with distributor

. Assisted with managing inventory

Dallas Baptist University Communications Department

January-May 2011

Student Worker

Special Projects

. Carried out design plans with co-workers. Worked alongside

contractors and engineers to build a state-of-the-art recording

studio

. Answered phone inquiries from students, parents, and various

companies

First Baptist Church Henderson

May-August 2010

Student Intern

. Coordinated projects with other companies and individuals

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