**** **** **** ******, *******, ARIZONA *****
PHONE 602-***-**** • E-MAIL **********@***.***
VERONICA R. PHILPOT, CPHT
W ORK EXPERIENCE
Safeway Pharmacy
March ’14-present Phoenix, AZ
Retail Pharmacy Technician
Direct customer interaction at the pharmacy counter in a retail environment. Assist customers with their
prescriptions or finding other items in the store. Heavy phones, busy counter, fast paced department.
Work with customers, doctors and insurance providers to provide excellent customer service.
Medco/Express Scripts
August ’10-February ‘14 Phoenix, AZ
Pharmacy Tech – Work at Home Program
Processing new and refilled mail-order prescription orders at an average rate of 100 per hour. Proficient in
all divisions of prescription processing, including processing special requests and fixing problem orders.
CVS/Caremark
December ’04-May ’10 Phoenix, AZ
Prescription Entry Tech II
Processing new and refilled mail-order prescription orders at an average rate of 60 per hour. Proficient in all
divisions of prescription processing, including processing special requests and fixing problem orders.
Safeway Pharmacy
February ’02 – December ‘04 Queen Creek, AZ
Certified Pharmacy Technician
Take in new prescriptions. Gather patient demographics, drug allergies, current conditions, insurance
information. Type, pull medication(s), count, label prescriptions and prepare them for Pharmacist
verification. Make any necessary phone calls to Doctors for verification. Dispense prescriptions and collect
payment from patient. Work with various insurance providers obtaining authorizations and benefit
information. Maintain inventory levels, process incoming orders, process outgoing returns, log and file
invoices.
CVS Pharmacy
November ’01 – February ’02 Sun Lakes, AZ
Pharmacy Technician
Take in new prescriptions. Gather patient demographics, drug allergies, current conditions, insurance
information. Type, pull medication(s), count, label prescriptions and prepare them for Pharmacist
verification. Make any necessary phone calls to Doctors for verification. Dispense prescriptions and collect
payment from patient. Maintain inventory levels, process incoming orders, process outgoing returns, log
and file invoices.
Avnet
October ’00 – November ’01 Chandler, AZ
Inventory Control Specialist
Maintained computer based inventory for 400k sq ft semiconductor warehouse. Used all available
technological tools to investigate and explain or correct discrepancies in inventory. Also trained all new
hires on how to use our warehouse management system software.
A CCREDITATIONS AND LICENSES
Certified with PTCB on July 31, 2002
Certification #260************
Arizona State License T003564