Veerendra M
*******.*@********************.***
PROFESSIONAL SUMMARY
Over 9 years of work experience in IT field including System Administration (Windows/VMware), ESX Servers
and to some extend Linux. Worked in Virtual as well as Physical environment. Troubleshooting Systems &
Networks using comprehensive diagnostic procedures and installation/ replacement of peripheral devices.
.
• Worked extensively with VMware VSphere products, VMware ESXi servers, Virtual centers & VMware
converters.
• Hands on experience to Administer, Design, worked on Windows Domains, Domain-Controllers
having Windows Server 2003 and 2008, Managed Active Directory Structure.
• Installation and Configuration of Windows Systems in Intel as well other Platforms.
• Installation of Red hat OS on Virtual Machines and bring them online using the services SSH, Telnet
& FTP.
• To Provide Support to local and global R&D Users/Developer/Testers.
• To understand the needs of the R&D peoples and configure the required R&D environment for them.
• To Configure and troubleshoot the remote environment like MS TS-RDP.
• Creating of windows OS clusters which will be required to build Application clusters.
• Administration /Management of Virtual Infrastructure Farms which is having more than 160 VMware
ESX Servers and 5000+ Virtual Machines with Different Guest OSs (LINUX, Windows) stored on SAN
Storage.
• Oracle and SQL Server Installations on windows Platform.
• Worked on windows Hyper-V Clusters which runs virtual machines.
• Administration and configuration of Windows server 2003 Domain Controller / Active Directory.
• To set up Domain environment, Create domain controllers, Apply Group policies for R&D purpose.
• Monthly windows patching for the servers using WSUS tool to up to date with fixes.
• To Handle Quarterly shipments and make the R&D Servers ready to use by configuring necessary
services.
• Converting the physical old servers into the Virtual to save the Maintenance cost.
• Checking with hardware vendors for the shipping status and rack mounting the delivered servers in
datacenters.
• Managing and taking care of Datacenter and Floor Server Rooms.
• Desktop and Server OS Installations.
• Provide front-end PC desktop administration support; include MS Operating System, MS applications,
Anti viruses like Quick Heal, McAfee, Norton, etc.
• Working as part of the Hosting team, which supports Windows & Virtual servers hosted on Phoenix &
Marlborough Data Centers. Servers hosted the applications belongs to the different clients like SONY,
JBT & Ansell.
• Worked on SQL Database which hosted the Syteline application for the corporate JBTC global
technology solutions provider to high-value segments of the food processing and air transportation
industries.
• To troubleshoot the problems related to hardware and networking.
• Worked on creation of templates and deploying virtual machines from templates using customization
options based on the user requirements.
• Updating VMware tools as per the latest VM hardware version.
• VSphere Infrastructure should be running healthy with updated ESX OS patches.
• Worked on Storage DRS clusters to monitor the data stores free space.
EDUCATION & CERTIFICATIONS
• Bachelor’s degreein Information Technologyfrom Acharya Nagarjuna University, Andhra
Pradesh, India.
• MCTS Windows Server 2008 Active Directory Configuration (70-640)
• MCTS Windows Server 2008 Network Infrastructure, Configuration (70-642)
• VMware Certified Professional on VMware VSphere 5.1 – VCP510
• Certified and worked under ITIL foundation process (version 3)
SOFTWARE SKILLS
Hardware Platform DELL, HP and IBM Hardware vendor servers including power edge
rack models, HP Proliant Blade servers.
Operating Windows XP /Windows Server 2003/ 2008 /2008 R2/2012,
Systems/Platforms ESX/ESXi 3/4/5/5.1 servers.
Services and ADS, DNS, DHCP, WINS, SNMP.
Protocols
Applications/ Servers VMware Products including ESXi/GSX Server, Workstations, Virtual
infrastructure Center, VMware converters & VSphere products.
Databases MS SQL Server 2005/2008/2008 R2.
Tools & Utilities BMC Remedy ITSM, Capgemini Service Center
Backup Software EMC Networker
Monitoring Tools Nagios, Solar winds &Whats up.
PROJECTS
BMC Software, Houston, Texas. Apr 2014 – Jan 2015
Staff Platform Systems Admin.
Internal Projects:
Virtual Center up gradation (4.1 to 5.0)
ESX up gradation from ESX/ESXi 4.x to ESXi 5.x.
Storage migration (EMC to Hitachi and VSP to USP)
Datacenter Consolidation and Relocation.
Physical to Physical conversion using Plate-Spin.
Dell Blade Servers M100e Firmware/drivers upgradation.
Responsibilities:
• Configuring, managing & supporting VMware ESX 4.0, 4.1,5.0 &5.1
• Upgradation project for all ESX servers from ESX/ESXi 4.X to ESXi 5.0 using update manager,
Host upgrade Utility & Manual Installations.
• Upgrade Virtual center from Vsphere 5.0 to Vcenter server 5.5 without effecting the database and
permission structure roles & assigned user groups.
• Performed Daily Monitoring of System performance, capacity & managed Inventory; adjust
System configurations to accommodate required loads and functionality.
• Part of Windows up gradation Project - Windows Server 2003 to 2008.
• Supporting R&D Windows Infrastructure of BMC Software.
• Experience in installing monthly Security patches and hot fixes on windows platform including
with providing documentation.
• Worked with BladeLogic Server Automation to apply security patches in windows platform.
Environment: VMware Virtual centers, ESXi Servers, Converters, Windows servers, ITSM Remedy Tool.
Capgemini.
Consultant (P3).
Dairy Farmers of America, Kansas City, MO Nov 2011 to Mar 2014
VMware Admin.
Responsibilities:
• DFA is one of the clients for Capgemini which the servers are hosted in Phoenix and Marlborough
datacenters.
• Supports the Infrastructure of DFA including windows, Citrix and SAP servers.
• Managed Virtual Desktop Infrastructure (VDI) VMware View 4.x/5.x by configuring VMware View
Composer, View connection server, View Agent and View Client.
• The users of DFA use Citrix and XEN desktops which are running on VMware Infrastructure.
• Creating the new XEN desktops with VMware virtual Machines.
• Publish the Applications through the Citrix.
• Converting user provided template files to the VMware Virtual Machines.
• Exporting and importing virtual appliances to the Virtual Infrastructure machines.
• Converting Hyper-v Virtual to VMware Virtual Machines using Converters.
• Once the final VDI is ready, export to the disk to create and maintain same copy of desktop over
all sites.
• Clean up the environment from time to time by deleting the temporary VM’s/Desktops.
• Involved in built and deploy the windows XP and windows 7 golden image for the VDI
environment.
• DFA daily uses the Applications including excel, RDP which are published in Citrix environments.
• Provide the services including Monitoring, Daily health checks and Monthly windows Patching
Maintenance.
• Provide client support and technical issue resolution via email, phone and other electronic
medium.
• Worked on capgemini service center to resolve the user created requests with proper resolution
and work logs.
• Experience in monitoring system capacity. Collecting and reviewing system data for capacity and
planning purposes.
• Collecting VMware Inventory by using RVTools to extract capacity and Inventory details.
• Manage technical support for Citrix server, Load balancing, Joining Farm, Publish applications,
reports generations and servers monitoring through Edgesight.
• Installation of new printers and updating their drivers over the remote locations.
Environment: Citrix XEN desktops, VMware Vsphere Infrastructure, Windows 2008 R2.
SONY Pictures, Culver City, CA. Apr 2011 to Mar 2014
Virtualization Engineer.
Responsibilities:
• SONY is one of the large clients for Capgemini which supports more than 300 servers.
• We support the Application servers includes the application Front Porch Digital.
• The Applications running on the Hyper-V windows Virtual Infrastructure supported by our team.
• Which the services we provide to the SONY are New Hardware Shipping, rack mounting, OS
Installations.
• Applying monthly security patches using WSUS for different versions of windows.
• Monthly windows patching, Hardware health checks, Backup and Monitoring.
• We also support the entire Domain for the SONY which includes the user creations, OU
distributions.
• Creating, managing and deleting User accounts, Computer accounts and Security groups.
• Worked with Monitoring tools like Nagios, Solarwinds&whatsup.
• Worked on HP ILO on board Administrator to Manage Physical servers.
• Worked with Front Porch Digital Application to write the Data to the Tapes.
Environment: Windows Hyper-V Cluster, Windows 2008 R2/2012, windows Active Directory.
JBT Corporation, UK. Mar 2011 to Mar 2012.
Application Enterprise Engineer.
Responsibilities:
• JBT Corporation is a global technology solutions provider to the food processing and air
transportation industries.
• JBT uses the Infor Syteline Application which enterprise resource planning (ERP) solution
specifically designed to help manufacturers improve productivity using manufacturing best
practices and highly efficient process flows.
• The infrastructure is running on VMware VSphere with disaster recovery site to maintain
productivity with Zero downtime.
• Syteline is an Application which uses the SQL Database is the background support to maintain
the Forms.
• Working with Application vendor to troubleshoot the issues and coordinating with client team to
resolve more quickly.
• ESXi server upgrades, Virtual Machines Hardware version upgrade, windows OS updates.
• Worked on printers configurations and drivers installations of different vendors Cannon and HP.
• Setting up Kernel & mini memory dumps using windows debugger tool.
Environment: VSphere 5.1, ESXi 5.1, SQL server 2008, Syteline 7.5 Application.
BMC Software, Pune,India Oct 2005 – Nov 2011
Associate Platform System Admin.
Internal Projects:
Desktops consolidation Project.
Windows R&D Old Servers Decommission.
Storage migration (EMC to Hitachi and VSP to USP)
Physical to Virtual Conversion using VMware Converters..
Responsibilities:
• BMC is a Product based organization which develops the IT Applications.
• ITSM is the Primary product which uses in most of the organization to run the Business in more
efficiently.
• Handling server infrastructure, installation, migration & configuration of servers
• Implementing, managing & maintaining DNS, DHCP and IPAM; Active Directory and Group
Policy.
• As a part of a Global Support Team that is responsible for deploying, managing and maintaining
Physical & virtual servers.
• An astute & result oriented professional with qualitative experience in Technical Support &
Operations Management
• To understand the needs of the R&D peoples and configure the required R&D environment for
them.
• Experience with Physical System (rack/stack, cabling, hard drive replacement, hardware
upgrades); also Installed, Configured.
• Experience with HP Proliantservers IBM servers and Dell Power Edge 1x50 series and Rx10
series of Servers.
• Worked on Scheduling VMware Snapshots and VMDK persistent and in-Persistent disks as per
user requirements.
• Extensively worked/configured on iLO (HP) and iDRAC/IPMI (DELL) power controllers.
• Troubleshooting on dynamic disks and raid configuration on issues like disks showing offline
missing or corrupt, data missing when accessing the disks.
• Created/Supported Host Profiles, Distributed Switch, DRS, vMotion, SVMotion, Resource pools,
permissions, Patches, Snapshots, Tools Upgrade, Disk Expansions and Templates.
• Worked on user raised remedy requests and familiar with Incident Management process.
• Worked under Change Management process to submit CAB requests and approve it to apply a
Infrastructure change
• Worked on restore backup files from networker client.
• Managing Production, R&D Virtual Centers globally
• Support internal users with VMware workstation Desktops.
Environment: Virtual centers, ESXi Servers, VMware Converters, Windows 2003/2008 servers.