Customer Service Project Manager
Resume:
ALLEN F. PENDER
**** ****** *****, ******* ******, NY 11510
Home 516-***-**** ? Mobile 917-***-****
*************@*****.***
QUALIFICATIONS
> Engineering and Technical Support
> Supervising and Administration
> Production and Manufacturing Process
> Process Flow Design
> Scheduling and Deliveries
> FAA Certified
> EPA Certified
> Digital and Analog Circuitry
> Repair to Component Level
> Machining and Mechanical Process
> Auto CAD 14
> Engineering Upgrade Procedures
> Cost Estimation Proposals
WORK EXPERIENCE
Senior HVAC Technician
Montclair State University
1 Normal Avenue, Montclair, NJ 07043
Service/repair as well as preventative maintenance of the heating and air-
conditioning units owned by MSU.
Equipment: Chillers, Cooling Towers, Air Handlers, VAV, VFD, Ducts,
Carrier and Trane Air Conditioning and Heating Systems
Senior Avionics Technician
Instrument Specialties Co., Inc.
661 Myrtle Avenue, Boonton, NJ 07005
Professionally qualified in production and maintenance of avionic
instruments, indicators and equipment; specializing in Tachometers
airspeed, Temp and Quality Indicators, RPM Warning, fuel pressure and more.
Experienced in calibration, trouble shooting and modification.
Responsible for repair, development, and engineering of avionics for rotor
and fixed wing aircraft. Maintained and provided technical assistance to
the Repair Station and Engineering. Approved and incorporated changes to
manufactured and serviced units. Supported Engineering development with
modifications and ideas for product reliability. Approved and incorporated
engineering changes to product design. Scheduling of indicators for
service or repair per customer request and priority of aircraft status.
Maintained and calibrated test equipment in accordance with FAA regulations
and standards. Maintained environmental and calibration requirements per
customers requests and FAA standards for airworthiness certifications.
Test Equipment Experience:
Oscilloscopes Digital Multimeters Cap/Inductor
Frequency Counters Logic Analyzers Environmental
Chambers
Pulse Generators Signal Generators
AC/DC Power Supplies Emulators
Supervisor
Mailco, Inc. (A&E Mailers)
Woodbridge, NJ & Plainfield, NJ
Supervised 16 workers in job production and set-ups of automated equipment.
Provided preventative maintenance of mail inserting, labeling, folding and
postage stamp machines. Also responsible for overall supervision of
customer service, shipping and receiving and quality control inspections.
Field Service Engineer
Bell & Howell
New York, New York
Responsible for the installation, maintenance and modifications of
automated robotic equipment, including computerized control units, and
inserting and sorting equipment. Daily tasks also included checking
motors, reducers, gears and sprockets for wear.
Senior Field Service Engineer (Special Project Manager)
Supreme Equipment and Systems (Supreme Automation)
Brooklyn, NY & Piscataway, NJ
Special Project Manager for installations throughout the U.S. Supervisor of
40 field service technicians and 72 job sites. Responsibilities included
installment, maintenance and updates of microprocessor based controlled
digital and analog robotic electronic equipment. Good working knowledge of
most testing equipment for trouble-shooting electronic circuits and
mechanical operation of various motors, reducers and high voltage drive
systems. Responsible for schematic and blue print changes for all system
modifications and updates. Ensured client base was kept abreast of all new
equipment options.
EDUCATION
U.S. Navy Missile Tech. 1st Class
USS TATINALL (DDG19)
Mayport, Florida
Trained in trouble-shooting and maintenance of missile fire control
systems, drafting schematic diagrams of new changes and test points. Top
Security Clearance
DeVry University
Woodbridge, New Jersey
Course of Study: Electronic Engineering
Degree: Bachelors
SPECIAL ACHIEVEMENTS:
2nd Class FCC License
Ham Operators License
References Furnished Upon Request
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