Customer Service Representative
Resume:
Delilah C. Cranmer
Marlton, New Jersey 08053
*******.*******@*****.***
PROFESSIONAL GOAL
Professional and determined graduate student ready to provide environmentally safe care and
employ behavioral techniques to progress the lives of individuals with behavioral health needs.
EDUCATION
Saint Joseph’s University, Philadelphia, PA
Masters of Science in Applied Behavior Analysis-Criminal Justice, May 2015 ( expected)
Major Concentration: Applied Behavior Analysis
GPA 3.9 (current)
Rutgers University, Camden, NJ
Bachelor of Arts in Psychology, May 2013
Minor: Childhood Studies
Major GPA: 4.0
Overall GPA: 3.8
Camden County College, Blackwood, NJ
Associate of Arts in Psychology, December 2010
GPA 3.4
RELEVANT EXPERIENCE
Voorhees Pediatric Facility, Voorhees, NJ June 2013-Sept. 2013
Volunteer 4 hours/Week
• Interdisciplinary behavior/psychiatric rounds which touched base on terms of resident’s
behaviors that interfere with their therapy and care, data collection, behavior observation,
assist psychologists and psychiatric staff, and attended clinical discussion of the resident’s
serious medical problems. Attended Bancroft school to assist, observe, and implement the
behavior treatment plans of the children.
Relationships, Health and Aging Lab, Rutgers University, Camden, NJ
Undergraduate Research Assistant Sept. 2012 – May 2013
9 hours /Week
• Explore behavior related to physical and mental health in individuals and relationships.
Voorhees Pediatric Facility, Voorhees, NJ July 2012-Sept. 2012
Volunteer 2 hours/Week
• Read, play, talk and cuddle assigned child.
Voorhees Pediatric Facility, Voorhees, NJ May 2012-July 2012
Student Intern 8 hours/Week
• Interdisciplinary behavior/psychiatric rounds which touched base on terms of resident’s
behaviors that interfere with their therapy and care, data collection, behavior observation,
assist psychologists and psychiatric staff, and attended clinical discussion of the resident’s
serious medical problems. Implemented behavior intervention techniques. Attended Bancroft
school to assist, observe, and implement the behavior treatment plans of the children.
HONORS AND AWARDS
Dean’s List- Camden County College 2008-2010
Dean’s List – Rutgers University 2011-2013
Phi Theta Kappa May 2009
Psi Chi May 2013
Alpha Sigma Lambda May 2013
Alpha Phi Sigma May 2014
ADDITIONAL EXPERIENCE
Michael’s Organization, Marlton, New Jersey August 2009-Present
CPO, Certified Professional of Occupancy
Pizza Hut, Magnolia, New Jersey Sept. 2005- Dec. 2010
CSR, Customer Service Representative/Server
Camden County College, Blackwood, New Jersey Sept, 2008- May 2009
Disability assistant
• Assisted the mentally disabled in comprehension of class material.
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