Quality Assurance Service

L ORETA M UECA SAN PEDRO

Contact No. 091*-***-****

**********@*****.***

Objectives:

To seek employment where hard work is compensated and be a part of an organization where opportunities for career

advancement and professional enrichment is encouraged.

To become a part of a prestigious and reputable company that provides excellent and guest satisfaction. To share my

skills and knowledge in helping the organization meet i ts goal and objectives

Career Profile:

Comprehensive work experienced in dealing and in teracting wi th people, with t rack record in giving customers

satisfaction. Result oriented, can easily adapt to new work place, and can deal easily with co-workers. Well versed in

computer concepts and application par ticularly MS application including the Internet. Can work under pressure, with

m inimum supervision.

Work Experience:

Jan.05,2005 – Present

Emirates In ternational Restaurant

Chilis Restaurant, Uni ted Arab Emirates

Restaurant Supervisor

• Handle the Guest Satisfaction

• Motivate the Staff

• Monitor the Stock of the restaurant

• Ensure the quality assurance of the food

Food Server Trainer

• Responsible in taking order and serving food and beverages

• Entertains guest

• Responsible in promoting company’s product and services

• Observes cleanliness and orderliness

• Gives the guest an excellent casual dining experience

Host

• Ensure guest are seated at a clean, proper set table within the shortest amount of time possible

• Observes cleanliness and orderliness of restaurant

• Offers assistance to the guest

• Entertains guests

• Responsible in taking orders and serving food and beverages

June 12,2001-Dec.05,2004

Payroll / Billing Clerk

Personnel Builders Consultancy Services, Manila, Philippines

• Calculates, post and audits payroll and timekeeping information, util izing, basic mathematical techniques in

order to document and assure the accuracy of employee work hours, vacation hour, sick pay credits, leave credits,

D isability Insurance, Worker’s compensation and other related calculations.

• Maintains records of employee attendance, leave and overtime to calculate pay and benefits entitlements, using

manual or computerized system to maintain accurate and up to date record.

• Prepares employments and benefits payments by cheque or electronic t ransfer.

• Provide courteous f lexible and satisfactory service by responding to routine timekeeping and payroll inqui ries,

making changes to employees, supervisors, managers and others, both in person and over the telephone.

• Prepares a variety of forms, correspondence, inter-department memos, input documents and problem reports to

p rovide departmental personnel support.

• Maintain detailed files and record- keeping systems to assure accurate and complete documentation of

payroll/personnel t ransactions in original copy.

Educational Attainment :

Technological Institute of the Philippines

Quiapo, Manila, Philippines May 2001

GRADUATE: Bachelor of Science in Computer Science

Colegio Del Hospicio De San Jose

San Marcelino, Manila March 1996

GRADUATE: Secondary Education

Colegio Del Hospicio De San Jose

San Marcelino, Manila March 1992

GRADUATE: Elementary Education

Achievements:

National Discipline Award (A.Y.Foundation)

Skills:

Computer L i terate (Microsoft Word,Excel,Powerpoint. Access,Outlook) and Apple Macintosh application and the

I n ternet application.

Hardworking, disciplined, Customer –oriented

Personal Profile:

Bi r th Date: January 31,1979 B i r th Place: Manila

Sex: Female S tatus: Mar r ied

Religion: Catholic

Contact this candidate