Customer Service Data Entry

Denise Kingsmore

**** ********** **, *** **** PA 17356 . 717-***-**** .

**********@*******.***

PROFILE

Extremely Safety Conscientious? High Level of Customer & Personal Service ?

Outstanding Communication Skills ? Commitment To Excellence

Over 20 years of extensive experience in Customer Service with background

experience in retail, fast food and restaurant. Highly performance

driven, detail and goal oriented with ability to remain organized working

under pressure always delivering exceptional customer service in a busy

environment. Currently seeking employment within a company to obtain a

position that will utilize my skills, abilities and experience to

contribute to the company's success.

EXPERTISE

. Prompt & Friendly Customer Service

EMPLOYMENT HISTORY

Claims Processor 2014 - Present

United Concordia Harrisburg,PA.

. Locate and correct data entry errors

. Compare data with source documents, or re-enter data in verification

format to detect errors.

. Review and verify data.

Auditor 2007 - 2013

York Adams Tax Bureau York, PA

. Process payments for Per Capita, Mercantile & Business Privilege Tax,

Process Local Service Tax payments, Process Refunds, Process

Delinquent and Wage Attachment

. Letters, Process Mail

. Data Entry

. Answer the phones

Travel Clerk 2005-2007

American Express Travel Lancaster, PA

. Administrative duties

. Back office accounting duties

. Processing of Visa/Passport applications

. Hotel Reservations

. Time Sheets

. Answer 6-line phone system

. Data Entry

. Clerical support

Retail Agent 2004-2005

AAA MidAtlantic Lutherville, MD

. Answering the phone

. Service and promote AAA Memberships and related Travel products

. Data Entry

. Customer Service

EDUCATION

Red Lion Area Senior High School Graduate

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