Customer Service Assistant
Resume:
FERNANDA TAPIA
**** ********* ** ***********, ** 77530
********.******.*****@*****.***
OBJECTIVE
TO SECURE A CHALLENGING POSITION THAT ALLOWS ME TO CONTRIBUTE MY SKILLS AS A BILINGUAL
ASSISTANT AND PROVIDE GROWTH OPPORTUNITY.
WORK EXPERIENCE
CENTRAL FLOATING MANAGER
SEPTEMBER 2014 - MARCH 2015
ADVANCED AMERICA
MY JOB CONSISTED OF:
● CUSTOMER SERVICE
● CHECK CASHING
● TAXES
● GENERAL ADMINISTRATIVE DUTIES
● COLLECTION CALLS
● COUNTING MONEY AND MONITORING FINANCES
● REPORTING FINANCIAL INFORMATION
● SUPERVISING STAFF
● MEETING GOALS AND QUOTAS
● SOFT MARKETING
● ARRANGING SCHEDULES FOR MYSELF AND ASSISTANT
● LIGHT HOUSEKEEPING
● OPENING AND CLOSING OF THE STORE
HR ASSISTANT
OCTOBER 2013 - SEPTEMBER 2014
MANAGED LABOR SOLUTIONS HOUSTON, TX
MY JOB DUTIES CONSISTED OF:
● GENERAL ADMINISTRATIVE TASKS SUCH AS PHOTOCOPYING, FAXING, AND FILING
● DRAFTING A WEEKLY WORK SCHEDULE
● CREATING DAILY REPORTS
● SCHEDULING INTERVIEWS WITH POTENTIAL EMPLOYEES
● SCREENING POTENTIAL EMPLOYEES
● HIRE NEW PERSONNEL
● PERFORM WORK VERIFICATION AND BACKGROUND CHECKS
● ORDER COMPANY UNIFORMS
● PAYROLL
● CREATE AND MAINTAIN AN OFFICE CALENDAR
● SUPERVISE EMPLOYEES
● DRAFTING AND TYPING OFFICE MEMOS
OFFICE ASSISTANT
FEBRUARY 2004 – OCTOBER 2013
FERNANDO’S A/C INSTALLATION HOUSTON, TX
MY RESPONSIBILITIES INCLUDE:
● GENERAL ADMINISTRATIVE TASKS SUCH AS PHOTOCOPYING, FAXING, AND FILING
● ACCOUNTS PAYABLE
● ACCOUNTS RECEIVABLE
● PAYROLL
● ACCOMMODATE TRAVEL ARRANGEMENTS
● PROCESS ALL DELIVERIES AND PICKUPS
● CONFIRM APPOINTMENTS
● ORDER OFFICE SUPPLIES AS NEEDED
● DISPATCH TECHNICIANS TO LOCATIONS FOR SERVICE CALLS
● CRATE AND MAINTAIN AN OFFICE CALENDAR
LAB TECHNICIAN
AUGUST 2011 – FEBRUARY 2012
TECHNISAND FRESNO, TX
MY JOB DUTIES CONSISTED OF:
● GENERAL ADMINISTRATIVE TASKS SUCH AS PHOTOCOPYING, FAXING, AND FILING
● PERFORM NECESSARY LAB TEST AS NEEDED IN A TIME AND ORDERLY FASHION
● ORDER OFFICE SUPPLIES AS NEEDED
● DATA ENTRY
● RECEIVE SAMPLES FOR LAB TESTS
● SHIPPING AND RECEIVING
● HOUSEKEEPING, MAINTAINING WORK AREA CLEAN
● DISTRIBUTE SAFETY SUPPLIES
● SUPERVISE EMPLOYEES
● DRAFTING AND TYPING OFFICE MEMOS
EDUCATION
HIGH SCHOOL DIPLOMA
8/2003 – 8/2006
CHANNELVIEW HIGH SCHOOL CHANNELVIEW, TX
MEDICAL ASSISTANT
2/2008 – 11/2008
EVEREST INSTITUTE HOUSTON, TX
SKILLS
• STRONG ATTENTION TO DETAIL
• ABILITY TO WORK IN A TEAM-ORIENTED ENVIRONMENT
• EXCELLENT ORGANIZATIONAL SKILLS
• EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS
• ABILITY TO MULTI-TASK
• STRONG PROFICIENCY IN MICROSOFT OFFICE PRODUCTS: WORD, EXCEL AND OUTLOOK; ALSO
INCLUDING PRO DOC
LANGUAGES
BILINGUAL, FLUENT IN BOTH ENGLISH
AND SPANISH.
Contact this candidate