Customer Service Accounting
Resume:
Dolores Ramirez
Clerk II - University of Texas Medical Branch
Houston, TX
***********@*********.*** - 281-***-****
To obtain an office or clerical position where my exceptional clerical, accounting, customer service and bilingual
abilities can be fully utilized, so that I may provide greater efficiency and productivity while furthering the
company's goals.
WORK EXPERIENCE
Clerk II
University of Texas Medical Branch - Pearland, TX - August 2013 to Present
Register and certify clients for the WIC program, schedule follow-up appointments, handle insurance
verification using various systems, and log patient information into TEXAS WINe reporting system.
* Educate clients regarding WIC program, answering questions and providing WIC educational materials.
* Maintain inventory data along with daily and monthly reports.
* Enforce regulations and guidelines of WIC to ensure quality assurance and maintain accurate client
information.
Team Coordinator
Services Master Cleaning - Houston, TX - November 2008 to March 2012
Provided customer service to all clients, requesting and submitting forms to appropriate departments.
* Trained new personnel in all cleaning services offered.
* Maintained the database and filling system for clients, and manage business inventory system.
* Managed accounts receivable, including track logs and documents for payroll.
Insurance Verifier
Harris County Healthcare System - Houston, TX - October 1999 to March 2005
Provided financial, registration, and administrative support duties to patients and other healthcare employees.
* Recorded and distributed patient information via computer and charting systems.
* Verified and obtained authorization and referrals for outpatients.
* Coordinated payments and financial counseling for patients.
EDUCATION
Houston Community College
August 1999 to December 2001
Certificate in Accounting
San Jacinto College
May 1996
SKILLS
Customer services, computer literate, basic accounting, Microsoft programs, internet, fax, copy, filling, scan,
general office, and bilingual.
Contact this candidate