Customer Service High School

Jessie Villa

**** ****** **, *** ***** CA *****

Cell: 619-***-****

Email: ***********@*******.***

Profile:

Dedicated work representative with motivation to maintain customer

satisfaction and contribute to company success.

Core Qualifications:

. 3+ years of experienced interacting with customers

. 1+ year of Shift Leader

. Bilingual fluent (English/Spanish)

. Computer proficiency

. 3+ years of Cashier experience

. Strong communication skills

. Fast and learner

. Telephone skills

Work Experience:

Team Member 2010

Pizza Hut- 10462 Clairemont Mesa Blvd, San Diego CA 92124

Supervisor: Frank Yerena

-Team Member at Tierrasanta Pizza Hut

Provided customer service for an average 30/40 calls per day, answering

customer inquiries, provided new product information, washed, did prep of

80 pizzas to 30 breadsticks, maintained cleanliness, assisted customers

with product complaints, always maintained positive attitude to all

customers and coworkers.

Shift Leader 2011-2013

Pinkberry-7007 Friars Rd, San Diego CA 92108

Manager: Dario Pastenes

-Shift leader at Pinkberry. Made work schedule, ordered products (Sysco

Company), emailed for work products and comments on new product arrivals.

Created work task sheets for employees. Trained new team members. Cashier

handling, handled cash deposits, and delivered deposits to bank.

Education and Certificates:

Serra High School, 2007- 2011

Cuyamaca Community College, 2012-present

High School Diploma 2011, Certification for World Language 2009, Team

Leader 2009, Long Time Learner 2010, two years of AVID 2008-09 &

continuing Education.

High School Diploma, Insurance, customer service, continuing education,

telecommunications, customer service, computer literate, Team Member

experience.

References:

Dario Pastenes 619-***-****, Pinkberry Manager

Stephanie Ayerdis 619-***-****, Family friend

Contact this candidate