Customer Service Sales

ALAN CHRISTIANSON

***** ***** ****, ***** *******, MD 20878

216-***-**** ( *********@***.***

SALES / MARKETING MANAGEMENT PROFESSIONAL

Effective entrepreneurial sales and marketing professional with over 30

years experience identifying and closing highly profitable business

opportunities. Skilled at utilizing exceptional interpersonal skills,

creativity and networking capabilities to generate new business. Adept at

devising and implementing strategic and tactical business plans closely

aligned with corporate goals. Track record of building strategic alliances

and cementing customer loyalty through solutions-based selling, broad

product knowledge and superior attention to customer service. Self-starter

with aptitude for quickly grasping the dynamics of complex and diverse

industries. Expertise in Information Technology, manufacturing, wholesale

distribution, construction, retail marketplaces and event planning.

New Business Launch & Development ( Territory Expansion (

Retail Store Management ( Competitive Market Positioning

New Channel Development ( Local/Federal Government Sales Experience

Event Planning ( Project Management ( Direct Marketing ( Solutions-based

Selling

Staff Development ( IT Management ( Market Research *Staff Augmentation

PROFESSIONAL EXPERIENCE

Infiniti Technologies, Columbia, Maryland * 2013 to Present

Sales Manager

Working in the Baltimore and Washington, D.C. construction marketplace to

identify, develop, and close sales leads to expand business base and profit

in the design, installation and support of passive optical LAN (POL), video

surveillance systems, access control systems, audio/visual networks, and

structured cabling installations including fiber, copper, and CATV. Manage

sales staff; create marketing materials, including web site design and

industry trade shows.

GARDENS UNDER GLASS, Cleveland, Ohio ( 2010 to 2013

Business Development/Fund Raising/Event Planning

Performed fund-raising activities through sponsorship solicitation, retail

vendor recruitment, event planning and execution to establish and sustain

Gardens Under Glass, a business dedicated to growing local food using

hydroponics and other growing methods in Downtown Cleveland's natural urban

greenhouse (Galleria) and Eco Education Center.

ATMOSPHERE GALLERY, Cleveland, Ohio ( 2003 to 2009

Owner

Established fine arts gallery representing international, national, and

local artists from the ground up.

. Planned, managed and directed P&L to oversee day-to-day gallery

operations including a 5 member staff.

. Acquired, displayed and sold a diverse collection of artifacts and works

of art.

. Organized and promoted exhibitions to ensure wide-scale exposure and

appeal.

. Created and applied comprehensive multi-channel marketing strategies to

increase awareness and broaden gallery's profile and visibility to

broaden market-base.

. Gathered data on competitive galleries and researched trends to identify

opportunities for new business development.

. Generated new exhibit, event and special events for private gatherings

including an annual Breast Cancer Fundraiser.

DATA BASE CONNECTION, Baltimore, Maryland ( 2005 to 2006

Sales / Marketing Manager (Independent Consultant)

Designed and applied comprehensive sales strategies to expand customer base

and increase product market share to provide IT Technical consulting

services to federal and local government.

. Managed the full sales life cycle including initial client consultation,

need assessment, product positioning through closure.

. Developed and performed detailed product demonstrations.

. Captured the Consulting and Technical Services Contract (CATS) with the

State of Maryland.

. Identified opportunities that resulted in the placement of 25 fulltime

position's with the Federal Government

MRK TECHNOLOGIES, Cleveland, Ohio ( 2002 to 2004

Senior Account Manager

Conceived and implemented integrated promotional plans targeting top-level

executives across diverse mid to large corporations to provide computer

hardware, software, and consulting services.

. Performed and presented cost/benefit analysis of programs to identify and

highlight ROI potential.

. Maintained consistent communication and comprehensive customer service

with established accounts to ensure business retention and revenue

growth.

. Provided product expertise across 20+ lines of hardware and software.

Developed and instituted an innovative bundling program for leasing

services.

. Increased offerings by partnering with new technology vendors including

EMC and Commvault.

. Consistently met quota and revenue goals.

FORSYTHE SOLUTIONS GROUP, Cleveland, Ohio ( 2000 to 2002

Senior Account Manager

Spearheaded sales for accounts valued at $250M+.

. Cultivated relationships with C level decision-makers to position firm as

an unbiased provider of best-of-breed solutions to meet clients' most

complex technical needs.

. Generated leads to provide enterprise backup/recovery services,

assessments, server consolidations, security vulnerability assistance,

VPNs, equipment leasing, and program design/implementation.

. Initiated, developed and closed a $1.6M contract with General Electric

Lighting.

. Consistently exceeded established sales quotas by ay least 20%.

. Built long-term profitable relationships with high profile clients

including OfficeMax, Travel Centers of America, National City Bank, Key

Bank, The Cleveland Clinic and Progressive Insurance.

AFFILIATED RESOURCE GROUP, Columbus, Ohio ( 1998 to 2000

Branch Manager

Successfully implemented the Cleveland branch office from the ground up to

provide management consulting services specializing in IBM AS/400 for mid-

market clients.

. Recruited, hired, trained, and managed 11 member staff and generated

over 10M in revenue

. Identified opportunities that resulted in the placement of over 200

full and part time programming and technical position's in the

commercial marketplace

Vertical Market Sales/Marketing - Technology, Baltimore, Maryland ( 1978 -

1998

Sales / Marketing Manager

Managed operations as Co-Owner of Computers, etc. Directed Technical

Support as Co-Owner of Seequa Computer Corporation and managed multiple

offices for the Data Profit Corporation. Details upon request.

Christianson Photography - Baltimore, MD - Washington, DC ( 2004 - Present

Owner and Photographer (Hobby Business) www.christiansonphotography.com

Fine art photography, for corporate collections, commercial business and

home decorating and

specializing in corporate event photography.

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