Customer Service Sales
Resume:
Stacy White
Houston, TX 77086
Home: 281-***-****
*************@*****.***
Objective
• Transition to and establish a career
Skills
• Speak, read, and write fluent Spanish and English also great people skills!
• Experience in the fields of Data Entry, Inbound Calls /Customer Service, Microsoft, Excel,
Dentrix, and Administrative Assistant.
• 45 wpm
Experience
Pediatrics and Adolescence Center of NW Houston
February 2013 – June 2014
Verify Insurances/Medical Records
• Answer phones and properly greet and register patients and schedule appointments.
• Scan Insurance and ID's into the documentation system
• Verify insurance and benefits according to company procedure.
• Collect copay/deductible/visit fees and accurately post payments
• Check out patients/ make excuse notes for school or work
• Scan any other document that is needed to be scan in.
• follow up on medical records sending and receiving and referral tracking.
• Recall on miss appointments, forward messages and incoming records.
Allure Dental
November 2012- January 2013
Receptionist/Training Dental Assistant
• Schedule patients appointments, verify medicate and insurances
• learning how to process patients, how to assist the doctor
• make sure to clean the rooms after each patient sterilize the rooms
• learning how to take x-rays and processing them
• At the end of the day clean all instruments and pack them, put them to get sterilize
• Perform front office duties like check-in, check-out patients
Midwest Tile, Marble & Granite Inc.
March 2012- November 2012
Receptionist/Customer Service Sales
• Answer multiple calls, file paper work, make new orders for clients, outdoor sales, help clean the office,
keep everything organize, make labels for the material.
• Update the company’s website with new pictures of all material that comes in, take payments in online
and in person from the client.
• Greeting visitors, faxing, scanning, copying, emailing, Microsoft Word/Excel.
Cash America Pawn Shop
March 2010- January 2012
Customer Service
• payday loans, pawn loans, and tile loans inventory on guns jewelry etc., file paperwork, also training to
become a team leader, sale merchandise, be out on the sales floor.
• Take pictures and Upload pictures for Craig list, also take pictures for eBay, answer phones help
customers
• Count my drawer at the end of each day, re-count my co-workers drawer at the end of the day, and take
deposits to the bank.
• At the end of the day walk the sales floor make sure everything is clean re-stock and organized.
Education
Christian United High School, Houston, TX
December 2007
High School Diploma
National America University Houston, Houston, TX
March 2012
Activities Accreditation's
•A, B Honor Roll Awards.
References
Leticia Torres
(Dental)
Bonnie Gonzales
(Midwest Tile)
Charalee Fudge
(Pediatric and Adolescent)
Contact this candidate