Customer Service Sales
Resume:
FLAVIO PAULO BARROS ************@****.***
th
**** ** **. ***** ********, New York
EDUCATION
Kingston University, London, United Kingdom
Bachelor of Arts in Sociology with Business Studies - 2009
CORE COMPETENCIES:
Excellent verbal, written, interpersonal and communication skills
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Ability to multitask and prioritize effectively
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Strong analytical skills, attention to detail and accuracy
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Ability to perform well under pressure and to successfully meet deadlines
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Outstanding presentation skills, advanced knowledge of ERP’s and all Microsoft Applications
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EMPLOYMENT HISTORY:
Sales Country Manager and Marketing Executive February 2014-December 2014
Intelince - Malaga, Spain – Industry: Ecommerce
Managed Sales for the entire market of Portugal and the United Kingdom, at both Retail and Wholesale level
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Established partnerships and key accounts
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Managed campaigns, banners, newsletters and other advertising initiatives to generate shop traffic
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Performed market research, contacts, negotiations and customer service for Wholesale customers
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Ensured order fulfillment and Customer Support
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Translation of reports, marketing campaigns, documents and products
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Business Development January 2012-January 2014
F.iniciativas, Management & Consulting - Lisbon, Portugal
TAX INCENTIVES
Scheduled and conducted sales meetings and presentations of all obtainable Portuguese tax incentives
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Identified and implemented growth opportunities for the company under eligible tax incentives systems
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Prepared metrics of investment and proof of its qualitative and quantitative merits
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FINANCE
• Managed all phases of the Sales cycle
• Analysed financial-economical investment projects and their eligibility, in particular within the
National Strategic Reference Framework (NSRF), and Tourism of Portugal
• Minimized exposure of the company in high-risk projects
• Established and developed clients and partners relationships
PROJECT MANAGEMENT
• Researched and expanded new products and core business
• Attended and coordinated events and seminars
• International Liaison and benchmarking within F.iniciativas Portugal/Spain/France
• Monitored the physical and the financial implementation of projects in accordance with the European commission
Contract and Freelance Business Professional June 2008-December 2011
Europe and Africa
Operation Manager in small family retail business
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Projects in the Aviation Sector
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Sales position for Portugal Telecom
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Translation and simultaneous/consecutive interpreting services
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Real Estate Consultant March 2010-September 2010
General Motors Acceptance Corporation Real Estate – Alvalade Agency, Lisbon Portugal
Performed activities inherent to the transition from General Motors Acceptance Corporation to Real Living Real Estate
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Conducted interviews and built first agency team
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Outline and execute marketing plans in order to maximize market share in the territory
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Real Estate Agent
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Fluent Languages
• English
• Portuguese
• Spanish
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