Customer Service Driver

MELISSA BENNETT

**** *** ******, *******, ** ****6 H: 209-***-**** C: 209-***-**** ***************@*****.***

Motivated Driver focused on efficiently and safely navigating routes to guarantee incident-free, on-time deliveries. Experience Driver with proven track record of delivering within specified time frames. Customer- focused and strong communicator with the ability to effectively interact with others. Quick learner with management potential. Driver offering [20+] years transporting and delivering the public throughout designated routes in various departments (Fire department, Ambulance, School Bus, Casino )Possesses a strong work ethic and excellent driving record. [Driver] possessing a State of [Ca] Class B CDL, with passenger and air brake Endorsements. Personable and professional [Driver] with a strong customer service orientation and problem solving skills.Dedicated to being a team player and build strong working relationships within the company and with customers.

Fast learner Dependable Integrity/ confidentiality Multi task oriented Able to generate reports using various software programs Continuously exceed set goals Knowledge of fire department operations Dispatcher experience Knowledge of ambulance operations Knowledge of school bus operations

Driver, 03/1999 to Current Jackson Rancheria Casino and Resort – Jackson, Ca

Provided outstanding customer service. Accurately read, understood, and carried out written instructions. Prepared and administered preventative maintenance work orders. Collaborated with [teams/departments] to ensure smooth work flow and efficient organization operations. Followed standards and procedures to maintain safe work environment. As a driver drove shuttles and limousines moving guest around on and off property. Substitute Bus Driver, 09/2013 to Current Amador County Unified School District – Jackson, ca

To safely and in a timely manner transport students to and from school. Accurately read, understood, and carried out written instructions. Communicated operational issues and changes to supervisor on regular basis. Followed standards and procedures to maintain safe work environment.

Associate of Arts: Emergency Medical Techician, 1996 San Joaquin Delta College - Stockton, ca High School Diploma: 1990 Argonaut High School - Jackson, ca

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Certificates: California State Fire/Basic pump operations California Specialized Training in Hazardous Materials California State Auto Extrication Multiple Causality Incident Operations Typing certificate 37 words per minute

Honors & Awards: While working as a public safety dispatcher received two letters of commendation as well as employee of the month, guest service and arrow of excellence.

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