Project Manager Quality

Sheetal Rao

Phone: 571-***-****

Email: *********@*****.***

Over 6 years of extensive experience in IT Quality Assurance field. Worked on testing various client/server, Web

Based Applications, and Database testing using manual and automation testing techniques. Dependable and

good team player with good communication skills and ability to work independently along with good problem

solving, learning and interpersonal skills.

PROFESSIONAL SUMMARY:

• A team player with excellent interpersonal and communication skills.

• Understanding of complete Software Development Life Cycle (SDLC) and Testing Life Cycle (STLC).

• Experienced in Manual and Automation testing methods.

• Sound knowledge of Black Box, White Box, Functional, System, Integration, Regression, Smoke, and

User Acceptance Testing (UAT) on both Client/Server and Web-Based applications.

• Experienced in Front-end, Back-end and Database testing.

• Reviewed Business Requirements Documents and analyzed User Requirements and Technical

Specifications.

• Supported the development of test plan and developed test scenarios.

• Documented detailed Test Cases that described the steps needed and the expected results.

• Experienced in test automation using Selenium and Quality Center/ALM.

• Experienced in working Waterfall and Agile software development environment.

• Involved in gathering test data for testing positive and negative scenarios.

• Executed test cases and logged defects in the defect tracking tools.

• Created and delivered the Testing summary and Defect summary reports to the leadership.

• Wrote SQLs for data validations and data integrity, on Oracle and MySQL, and SQL server databases.

• Experienced with UNIX/Linux shell scripts.

TECHNICAL SKILLS:

Testing Tools: Quality Center/ALM, Selenium, SoapUI

Operating Systems: Windows 7/XP, Windows 2000 and Linux/UNIX

Programming Languages: Java, Shell scripting, SQL

Databases: Oracle9i/10g/11g, SQL Server, MySQL

Defect Trackers: Quality Center, ClearQuest, JIRA and Bugzilla

Others: SQL*Plus, and ClearCase

Applications: MS PowerPoint, MS Word, MS Excel, SharePoint, Outlook

PROJECT EXPERIENCE:

WEB.COM, FL February 2012 – Present

QA Analyst

Web.com is a domain registration and provider company which sells and hosts domain names. It also provides

peripheral services like emails, website builder related to domains. My project involved re-engineering of their

existing CGI based software technology and architecture to J2EE based architecture.

All of these modules were UI based that also involved various middleware and backend components. As a QA

Analyst, I am responsible to test UI as well as backend.

Page 1 of 3

Sheetal Rao

Phone: 571-***-****

Email: *********@*****.***

Roles and Responsibilities:

• Responsible for understanding business requirements and perform research and analysis for testing

approach.

• Responsible for creating, modifying and documenting test cases based upon business requirements and

business knowledge.

• To record accurately and in a timely fashion all testing issues and actions. This information is used to

assist in identifying software deficiencies.

• Executed regression testing and integration testing in System and Integration Test (SIT) environment.

• Perform UI testing and Web Service testing using SoapUI.

• Write Selenium test scripts using Java and Junit testing framework.

• Write SQLs and execute UNIX shell scripts for back-end testing

• Report and track all discrepancies between requirements and software products.

• Follow Agile development process with iterative phases.

Environment: Java, J2EE, JBOSS, JIRA, Selenium, SoapUI, SharePoint, CVS, Oracle, MySQL, SQL, SQL

Developer, MS Word, MS Excel, PowerPoint, XML, Windows, Linux.

Nationwide Insurance, OH June 2011 – January 2012

QA Analyst

Nationwide is one of the largest insurance and financial services companies in the world. As a QA Analyst, I was

involved in the testing and implementation of the Pricing Information system.

Roles and Responsibilities:

• Prepared Test plans, Test Cases based on business requirements.

• Performed Gap Analysis to identify the deficiencies of the current system and identify the requirements for

the proposed system.

• Involved in development of Test Plans, Test Procedures and Guidelines to be used by the QA team.

• Worked with Developers, Project Managers and Business Users to produce Test plans and Test

Conditions.

• Followed established formats, procedures, created new formats, as well as researched, created, edited

Technical and Business Data Documents.

• Analyzed Business and Technical Requirements and Business Use Cases (BUC).

• Performed database integrity testing by executing SQL statements on Oracle database.

• Performed Regression Testing during the defect/bug fixes.

• Maintained a standardized QA process to ensure that production risk is properly evaluated and reduced.

• Made presentations to Team members and Senior Management.

• Coordinated with project Manager for successful completion of Project.

Environment: Quality Center, SharePoint, MS Office, MS PowerPoint, Oracle, WebLogic, SQL, Toad, Windows,

Linux.

New York Times, New York, NY October 2008 – April 2011

QA Analyst

Page 2 of 3

Sheetal Rao

Phone: 571-***-****

Email: *********@*****.***

New York Times is one of the biggest newspapers in the world. This project involved functional (both system and

integration), regression and performance testing of a client/server application that was designed to get the home

delivery customers information and their delivery status. Several changes made to the application, as part of the

enhancement projects were also tested.

Roles and Responsibilities:

• Interacted with developers and users to analyze functional specifications.

• Developed Test Plan and Test Case documents based on the analysis and Project timelines.

• Participated in Analysis and Design reviews and code reviews with development team.

• Performed various testing processes such as Smoke Testing, Integration Testing, System Testing,

Functionality Testing, Cross-Browser Testing, Security Testing, Regression Testing, End-to-End Testing and

User- Acceptance Testing

• Created and Executed SQL Scripts for data validation.

• Involved in Walkthrough and Review meetings to understand the Software Releases.

• Involved in defect reporting and tracking using Quality center.

• Reported Test Failures and Defects using Quality Center and provide management with Regression Test

Reports and Progress Reports.

Environment: HP Quality Center, Oracle, SQL, MS –Office, UNIX and Windows XP.

ADDITIONAL EXPERIENCE:

• Worked at ASC Computer Training Institute as an Instructor.

• Worked at Karrox Technologies, Mumbai as an Instructor for software quality assurance courses.

• Worked at Nashsoft Antivirus Software, Mumbai as Marketing Executive.

EDUCATION:

• Bachelor’s Degree in Commerce from Mumbai University, India.

• Post Graduate Diploma in Computer Applications.

WORK AUTHORIZATION:

US Citizen

Page 3 of 3

Contact this candidate