Customer Service Sales
Resume:
Bridgette E. Harris
**** **** ********* **** ***, Detroit, Mi. 48214
Email: *****************@***.***
Account Executive
Highly qualified Account Executive with over 15 yrs. of extensive experience and
progressive growth in directing all aspects of banking operations. Articulate with strong
communication and diplomatic qualities. Leadership skills to facilitate business
growth, strategic marketing analysis, key account management, and financial
administration initiatives.
Area of Expertise
General Office Skills Customer Service
Project Management Scheduling
Marketing and Sales Report Preparation
Strategic Planning Risk Assessment
Cash-Flow Analysis Debt-to-Income Ratios
Loan-to-Value Ratios Professional Presentation
Core Competencies
Results-driven professional with over 15 yrs of Banking and Managerial
experience. Proven ability to effectively handle management responsibility with
minimal direction. Solid communication, interpersonal, leadership skills.
Strong organizational, time management, and analytical skills.
Energetic, dependable, and self-motivated with a high degree of collaborative
work integrity.
Professional Profile
Wells Fargo Bank NMLS# 198654 6/2013 – October 2014
Mortgage Consultant
Document retail residential mortgage funding over the past 15 months referred
primarily from established, local, external sources
Originate loans at least $1mm per month
Underwrote and processed loans when necessary
Strong client service skills
Professional Profile Continue
Quicken Loans NMLS# 198654 10/2008 - 12/2010
Loan Officer
Developed and maintained constructive relationships between clients and
colleagues.
Analyzed and resolved escalated problems within in a timely manner
Prepared monthly sales presentation for outside realtors
Audited files on a monthly basis for corporate compliance.
Odom Financial 09/2003 - 10/2006
Branch Manager
Exceeded monthly sales performance for branch 2yrs consecutively
Managed 12 loan officers, 4 processors
Processed over 20 retail and wholesale loans
Tracked sales performance on a monthly basis
Developed and maintained client services to ensure excellent customer service
Trained all new hires on company policy and procedures
Prepared weekly sales meeting material for outside presentations
K&B Financial/Sayed Construction 11/2006/12/2007
Branch Manager
Processed residential and commercial loans
Closed 8 to 10 residential loans per month
Education & Training
Mercy College of Detroit 1978/1982
BS Business Finance/Fashion Merchandising
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