Customer Service Manager

MARIA R. DULANEY

Wack Wack Twin Towers Unit ****B, Mandaluyong, Metro Manila* 091*-***-*****

***********@*******.***

Qualifications • Excellent skills in customer service providing warm, sincere and

eagerness to help attitude

• Self –starter and able to work independently

• Excellent organizational skills

• Manages pressure/deadlines as just part of a work day

• Ability to handle a large load of data entry

• Great appreciation for core values of caring, honest communication

and accountability.

• Team player

• 14 years experience with Quickbooks

• Proficient with Microsoft Excel, Outlook, Word Etc. etc.

Experience

Full Time Bookkeeper, Co-Owner, Partner

2003-2013 Quantum Star, Concord, CA

• Manages Accounts Payable-Writes and issues checks to pay Suppliers

• Manages Accounts Receivables

• Reconciles bank and credit card statements

• Uses Quickbooks to enter all of the company’s financial transactions

• Prepares various reports in Excel

• Day to day operation of running a business

• Excellent computer skills; proficient with Microsoft Word, Microsoft Excel,

and our own proprietary MYSQL database.

Manager, Co-Owner, Partner

2007-May 2008, QuantumLAN, Concord, CA

• Manages daily operation

• Assists customers

• Hires/ trains/ manages staff of employees

Oversees all aspects of the store operation.

•

CFO, Officer

1998-2000 BuyUnderCost.com, INC, Concord CA

Part-time Bookkeeper, Co-Owner, Partner

1994-1998 Mindlogic, Concord CA

Travel Agent

1993- 1994 Travel Time International, San Francisco CA

Front Desk Concierge

1983-1984 Manila Midtown Ramada Hotel, Manila Philippines

Education St.Scholastica’s College, Manila Philippines

1979-1983

Bachelor of Arts Major in Hotel & Restaurant Management

References are available on request.

References

Contact this candidate