qa sqa test web tester qaulity assurance engineer it systems network
Resume:
Erich C. Sickert
*** **** *********** **, ***.**, Mountain View, Ca 94043
********@*****.***
www.linkedin.com/in/esickert
A competent software test and QA engineer with broad exposure to various
procedures and methodologies. Interested in system development, test
automation, system analysis, and computer design.
2 Technical Skills
Systems Windows Workstations and Servers, Unix- Solaris, HP-UX, AIX,
and various Linux distributions (Slackware, Redhat, and Debian/Ubuntu).
Languages Pascal, Java (continued studies, Foothill College, CA), Python
(Introductory), MDL (Model Development Language), C/C++ (introductory),
4Test (SilkTest development language), and Basic (Wintask scripting
language)).
Protocols TCP/IP, IPSec, NetBEUI, NetBIOS over TCP/IP, DNS, DHCP and
SNMP.
Standards 802.11 WiFi
Programs Borland SilkTest, Selenium WebDriver, Oracle JRE 1.7.67 and JDK
1.8.0_20 (Windows, and Linux), IBM JRE, Microsoft Office, MS Outlook,
LibreOffice, Claws Mail, Mozilla Firefox, MS Internet Explorer, Geany IDE
1.24.1, Wireshark (Ethereal), TCPDump Git.
Databases Remedy Quality Management (Bug database), Bugzilla Bug Tracking
System, GitHub, CVS.
3 Professional Experience
Independent Consultant - Mountain View, CA Jan. 2009 -
Present
(Studying QA Methodologies and the Java Programming Language, Foothill
College, Calif.)
Provided IT consultation and support services to individual clients and
small businesses. This included workstation, and laptop setups. Provided
training and assistance on systems. Advised on network configurations.
Researched open source software and network tools, such as selenium,
tcpdump, and wireshark which would be used in analysis and testing.
Generated, edited, and ran Selenium Webdriver Python scripts to test
network efficiency. These scripts would run on independent workstations via
the python selenium.webdriver module and unittest.
Built and maintained 802.11 wifi and ethernet networks. Configured various
security protocols including wep, wpa and wpa2. Setup network address
translation (NAT) and internal DHCP server for wired and wireless clients
using non-routable 192.168.x.x addresses. Configured firewall security for
specific ports, ip addresses and protocols.
Contracted to cable and install local network for small office. Setup
workstations and confirmed internet connectivity.
Created and maintained local Git repositories (Windows and Linux) to
support software development and programming language studies. These
repositories are cloned and synced to https://GitHub.com/.
Continued studies in the Java and Python programming languages, Foothill
College, Los Altos Hills Ca.
Meru Networks, Inc. - Sunnyvale CA
Nov. 2006 - March 2008
(Meru is a startup 802.11 WiFi company that went public in 2010.)
QA Test Engineer
Responsible for testing and automating components and features of Meru's
network management system EzRF. This Java based nms application was
developed to administer and monitor Meru's product line of 802.11
controllers and access points. Test coverage included individual
controller's web interface. Also performed manual black box and automated
testing.
Authored test plans and updated as necessary with test cases of newly
added features.
Partnered with customers to identify and resolve issues and software
defects discovered in the field.
Maintained cooperative relationship with tech support and sales which
helped to increase customer satisfaction.
Improved the documentation of QA testing practices to enhance their
repeatability, saving time and money and encouraging testing
standardization and best practices.
Worked with the QA team, India, to reduce test case redundancy and increase
overall test plan coverage.
Wrote automation scripts in Wintask to expedite the testing process of
individual test cases. These scripts were then used as part of the overall
testing process thus reducing manual testing time.
Built Windows server, controller, and access points test framework to run
performance and scaling automation test scripts against Meru's 802.11 nms
Java application. The test framework was also available to engineers in
India.
1 Cisco Systems Inc. - San Jose CA
April 2005 - Oct. 2006
SQA Development Test Engineer (Cisco Wireless Business Unit)
Built scaling and performance test framework consisting of controllers,
access points, Windows servers, and Redhat Linux Enterprise servers. This
framework was used to run SilkTest scaling and performance automation
scripts against Cisco's 802.11 Web based network management system WCS
(Wireless Control System). Automated testing using Silktest. Performed
manual black box testing when necessary to confirm test results.
Ported Wintask automation scripts to SilkTest. These scripts could then run
on a SilkTest server.
Ran simulators of controllers and access points to increase SNMP traffic
and load. Ran SilkTest scripts to simulate user interactions on network
management systems. Received positive customer feedback confirming
performance and stability of 802.11 WCS (Wireless Control System)
substantially improved.
Wrote SilkTest scripts to automate the more repetitive test cases. This
allowed dev-test engineers to focus on the more interesting aspects of
testing thus increasing the reliability of the QA process and stability of
the product.
2
3 Airespace, Inc. San Jose CA
Nov. 2002 - April 2005
QA Test Engineer
(Airespace Inc. was an 802.11 WiFi startup company acquired by Cisco
Systems in 2005)
The initial development test engineer for Airespace's Java/Web network
management system product ACS (Airespace Control System). This product was
designed to manage an 802.11 wireless network. Participated in the early
design stages concerned with product functionality, stability and ease of
use. Performed manual black box and automated testing.
Wrote all original test plans for network management system including OEM
branding, installation and upgrade, configuration, monitoring and
troubleshooting, and scaling and performance. Performed black box testing
as needed
Wrote scripts in Wintask to automate the more repetitive test cases. This
allowed test engineers to focus on the more interesting aspects of testing
thus increasing the reliability of the QA process and stability of the
product.
Wrote final nms product release notes of currently known issues and fixes
for earlier bugs.
Worked directly with development to replicate issues found in the field.
Would assist programmer in determining solutions or possible workarounds
thus increasing customer's confidence in the reliability of the product.
4
5 Nokia Inc., Santa Cruz, CA
Aug. 2000 - Nov. 2002
1 QA Engineer
Tested and logged defects for various aspects of Nokia's Java GUI
application VPN Clustered Gateway product., v3.0, v3.1, and v4.0, for
Windows and Solaris platforms. Black box and automated testing.
Performed extensive analysis including build verification, performance,
security, stress, and negative testing. Confirmed bug fixes through
regression analysis. Commented and updated bug database as needed. Improved
product's functionality by working directly with development concerning new
features. Product released consistently on time or ahead of schedule.
Defined product's testing parameters by writing and editing test plans and
procedures. Established guidelines by which other team members could
augment existing test plans. Assisted technical writers by reviewing and
editing end-user manuals. Confirmed product's documentation and
functionality for both Windows and Solaris of Gold Master release.
Accelerated testing by setting up and configuring PC's and Sun Ultra Sparc
Workstations in a lab environment to analyze various network (Ethernet)
test scenarios. Documented those scenarios within the respective test plans
and posted those plans to the corporate intranet web site for bug
replication analysis and resolution.
IBM Corp., San Jose, CA
May 1999 - Aug 2000
SQA Engineer
Implemented QA black box testing of IBM-Tivoli's Web Security Solutions
servers, Intraverse v3.0, for both Windows and UNIX platforms (AIX, HP-UX,
Solaris, and Linux). These servers were part of IBM-Tivoli's e-commerce
security product line.
Implemented build verification, functionality, security and negative
testing of server security product Intraverse on Solaris 2.6 and 7, AIX
4.3.1 and 4.3.2, HP-UX 11.00, and Windows NT 4.0. Logged bugs and confirmed
resolution with regression testing.
Performed integration and subsystem testing of beta migration tool add-on
module for UNIX web server security product. Increased product's
performance and stability by conferring directly with development
engineering.
Education
Continuing studies in QA Methodologies and the Java Programming Language
Foothill College, Los Altos Hills, California
(2) Bachelors of Arts, Computer and Information Science, and Studio Art
University of California, Santa Cruz
REFERENCES - Available on request.
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