Service Management
Resume:
Srihareesh
Santa Clara, CA
********.*****@*****.***
Experience Summary:
. Over 7 years of professional IT experience on BEA WebLogic, JBOSS,
Apache and iPlanet Administration for Production, Development, and QA
environments
. Proficient in handling all the aspects of installation, configuration,
performance tuning, upgrade, administration, security and monitoring
on JBOSS 4.x/5.x/6.x, WebLogic 9.x/10.x/11g, Apache Tomcat 6.x/7.x,
Oracle iPlanet, Apache http web/application servers.
. Has experience including requirement gathering for new business
initiatives, analyze, infrastructure planning, design, deployment and
maintaining middleware infrastructure of production and non-production
environments.
. Hands on SOA implementation for large scale applications.
. Programming experience on Java/J2ee: Struts, Servlets, JSP's,
Hibernate, and Unix Shell scripting.
. Hands on experience on load balancing (F5, CISCO, mod-proxy and mod
cluster) for stable, scalable and high availability of large scale
applications.
. Implementation of IBM Tivoli Workload Scheduler for automate, execute
and tracking schedule jobs of various platforms for distributed
systems.
. Strong experience in L3 Support for troubleshooting P1 priority issues
and root cause analysis (RCA) through problem management.
. Hands on experience on clustering configuration for failover,
scalable and robust applications.
. Configuring LDAP interface and web/SSO agents on application, web
servers for SSO implementation.
. Experience on JBOSS Operations Network (JON) installation,
configuration for centralized management for JBOSS Enterprise
Application Platform and other middleware products.
. Experience in tuning JVM (heap size, garbage collection, perm size) to
improve memory utilization.
. Good knowledge on web services, SOAP and REST Protocols.
. Performed POC's as needed to determine technology solutions for
various business requirements.
. Migration of applications from Windows/Solaris/Unix to Linux VM
servers
. Architect solutions for business requirement and providing stable
infrastructure.
. Experience on managing the applications related to LDAP, Kerberos and
SSO authentication.
. Configuring LDAP interface and OPEN SSO agents on application, web
servers for SSO implementation.
. Experience in secure socket layer (SSL), digital certificates
installation and configuration.
. Administration and configuration experience with various J2EE mules
like JDBC, JMS,JCA, JNDI, JTA, JAAS, Connection and thread pools
etc.
. Applying product security patches to meet security compliance and
addressing vulnerabilities.
. Strong Experience on Incident, Change and Problem management with
Service-Now and Remedy tools.
. Hands-on Service & Infrastructure Operations support to internal and
external customers in accordance with the terms of the established
Service Level Agreements (SLAs).
. Application profiling and Monitoring setup using Site scope/HP open
view.
. Very good knowledge on TCP/IP, Routing, Firewall, DNS and other
Network concepts.
. Documentation and recording all failures and maintaining in SharePoint
sites.
. Strong experience on creating DR plan and execution of DR test
(Disaster Recovery Plan) for mission critical applications.
Technical Skills
. Operating Systems : Linux 5, Solaris 8/9/10, HP-UX, Windows
2003/2008
. Web servers : Apache 2.x, I Planet, SUN Web
Server 6.0 /7.0, IIS 7.0/6.0/5.x
. Application servers : WebLogic Server 8.1/9.x/10.x/11g,Tomcat
6.x, JBOSS 4.x, 5.x and 6.x
. Programming Languages: C++, Java/J2EE
. Web Technologies : EJB, HTML, Servlet, JSP, XML
. Databases : Oracle 8i, MS SQL Server
2005/2008
. Script Languages : Shell Script, Java Script and ant
. Version Control Tools : CVS, Rational Clear Case
. Directory Servers : Microsoft Active Directory, Sun Java
System Directory.
. Protocols : TCP/IP, FTP, SSH, SCP, SFTP,
HTTP and LDAP.
. Tools : Remedy, Service-Now, ANT.
Education
Master in Computer Applications IGNOU
Work Experience:
IBM/Applied Materials, Santa Clara, CA March
2010 to Present
Weblogic / JBOSS / Middleware Administrator
Roles & Responsibilities:
. Installation, configuration and administration of JBOSS Servers
4.3.x/5.x/6.x, Apache tomcat 5.x/6.x and Apache 2.0.x/ 2.2.x running
on windows, SUN Solaris, HP-UX and Linux.
. Installation, configuration and administration of WebLogic 11g on
windows
. Maintain JBOSS different environments i.e. DEV, QA and Production
environments.
. Configured Application server cluster and integrated with Apache Proxy
server instances.
. Monitoring the performance of External and Intranet applications.
. Performance monitoring, tuning and troubleshooting WebLogic, JBOSS,
Tomcat and Apache server Instances.
. Deployment of various application packages including JAR, WAR, and EAR
on web/application Servers. Troubleshooting all build related issues
at the server and application level using Maven, Ant tools.
. Installation and configuration of Apache and Sun-One web servers as
proxy servers in DMZ layer.
. Increasing application availability and scalability through load
balancing
. Setup Load balancing for the applications through Mod-Proxy, Mod-JK
modules.
. Cloning, refreshing Dev. instances from production depending on the
business requirement.
. Working with different vendors on bug fixes /critical issues and
seeking suitable patches and applying In all environments.
. Actively working on SSL (secure socket layer) certificate Installation
for external applications.
. Working on SSO and LDAP interface related to issues
. Troubleshooting and resolving various (critical) issues related to
environment and application issues and automating various
administrating activities through scripting.
. Maintenance and configuration management for the applications
including, Install vendor patches, configure for stability, security
and maintainability and troubleshooting of application issues.
. Collaborate with application owners/managers and enterprise
infrastructure staff.
. Supported multiple integration projects in the middleware space,
troubleshooting middle-tier issues and assisting developers on
infrastructure related issues.
. Hands-on Installation of new middleware software releases, system
upgrades, evaluate and install patches and resolve middleware software
related problems.
. Load testing on Application Servers and preparing hourly
server's/application's performance reports.
. Meeting the SLA's and in charge for Production Service Deliveries.
. Tracking the open tickets using Service Now and resolving in timely
manner to meet the SLA.
. Administering web/app servers; including troubleshooting, applying
applications
. Patches, custom code promotions and system monitoring.
. Worked on app and web servers upgrade from minimum supported versions.
. Setup automation of deployment for JBOSS Application Servers.
. Investigates, analyzes, and resolves performance issues with
production applications.
. Provides enhancements, maintenance development and integration of
software and hardware and upgrade systems.
. Performs problem isolation, resolution and follow-up on various
customer problems.
. Creates Quality Management documents for internal support teams.
. Involved in DR plan and execution of DR test (Disaster Recovery Plan)
for mission critical applications.
. Maintain customer satisfaction by delivering all support requests on
time.
Environment: WebLogic Server 11g, JBOSS 4.3.x/5.x/6.x, Windows Server
2003/2008, Red Hat Enterprise Linux 5.3, SUN Solaris 10, HP-OVO,
Jdk1.4/1.5/1.6, Oracle 10g/11g, IBM DB2, CVS, SunOne 6.1, Apache 2.1/2.2,
BMC Remedy and Snow.
CGDA -- Controller General of Defense Academy April
2007 to June 2009
Weblogic/ JBOSS / Middleware Administrator
Roles & Responsibilities:
. Involved in development of Admin and PIS modules Across different
Group's of 'A','B','C' &'D'.
. Involved in Development of Action classes and Middle layer Using EJB
. Involved in Development of JSPs and Servlets
. Responsible for integrating Front-end (Jsp), Middle tire (Struts,
EJB3.0) and Back End (Entity Beans)
. Generating the Report Using Jasper Reports.
. Involved in Requirement Gathering phase. Participated effectively in
different client meetings
. Involved in Preparation of SRS & SDD
. Involved Preparation of Prototype Using JavaScript
. Preparing repots using Jasper tool
. Jboss Administration with Installation, Configuration, and deploying
applications on all platforms like Windows, Linux.
. Weblogic Administration with Installation, Configuration, and
deploying applications on all platforms like Windows, Linux.
. Performed J2EE application deployment and administration including
JAR, WAR, and EAR files
. Deployed applications on multiple Jboss instances
. Involved in periodic backing up of configuration files
. Performed system administrator level duties such as regularly
monitoring user level activity, checking system logs, monitoring
system performance
. Setup automation of deployment for JBOSS Application Servers.
. Responsible for tuning the JVM to suit the specific application needs
. Maintain customer satisfaction by delivering all support requests on
time
. Responsible for creation and configuration of Connection Pools, Multi
Pools, and Data Sources for various applications
Environment: JBOSS 4.3.x, weblogic 9x/10x, Jdk1.4/1.5, Oracle 10g, CVS,
Ant, Windows Server 2003/2008, JSP, Servlet, EJB.
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