Supervisor Security

Cell Phone: 847-***-****

************@*****.***

M arcus K. Byrd

Objective: To find a career with a growing organization that will utilize my demonstrated capabilities

around Leadership, Team Building, Customer Satisfaction, Problem Solving, and Process

Improvement.

Systems: Excel, Access, PowerPoint, Word, STEP 5.3

Education: Associates Degree in Criminal Justice: College of Lake County

Pursuing my Bachelors in Business Administration through Accelerated Program

United States Army, Fort Knox, KY – Army Scout – Honorably Discharged 2003

Professional Experience

W.W. Grainger (as temp. with Superior Staffing), Lake Forest, IL July 2013 to Nov 2014

Indexer – Product Management

Supervisor: Amanda Allman

Work within the Product Hierarchy to Index the Product Portfolio According to the Grainger Indexing

Standards, Create New, Approve Submitted and Edit Existing Indexing Terms, Review and Update Index

Words at Different Hierarchy Levels: Category Level, Parent Level and Item Level, Certify NPI Products in

STEP, Review Catalog Pages for Correct Indexing

• Assist with the Alternate Search Index Words Project

• Have corrected, added, and deleted over 10,000 Indexing Terms

Kmart, Caledonia, WI Feb. 2011 to Jan. 2014

Assistant Manager - Loss Prevention

Worked Undercover to Apprehend Shoplifters, Trained New Hires, Did Weekly Scheduling for Security

Team, Acting Supervisor when Supervisor was not available, Patroled Store for Safety Checks, Completed

Weekly Audits, Conducted Weekly Safety Meetings, Testified to Police and Court about Pending Cases

• Apprehended and Assisted in over 100 Shoplifting Stops and at least 3 internal fraud cases, Saving

the Company from Possible Losses of over $50,000

• Attended and completed the Kmart Loss Prevention Management Program. Was only employee to

ever be recommended within Initial 3 Months of Hire Date

Six Flags Great America, Gurnee, IL April 2010 to August 2011

Security Supervisor

Worked Undercover to Apprehend Ticket Scalpers and Shoplifters, Investigated Reported Credit Card Fraud,

Interviewed Suspects, Logged Evidence, Completed APIS Reports and Additional Paperwork for

Apprehensions, Testified to Police and in Court about Pending Cases

• Supervised 3 Employees on a Daily Basis

• Discovered 4 Internal Fraud Cases, Apprehended and Interviewed Suspects

• Held Record for Most Shoplifting and Scalping Apprehensions (100) in a 4 month Timeline

• Recovered over $10,000 from Individuals caught either Scalping or Shoplifting

Allied Barton Security, Vernon Hills, IL May 2005 to August 2009

Senior Security Officer

Provided Safety and Security at CDW Warehouses in Vernon Hills during 3rd Shift, Patrolled Facility and

Manned Posts to Deter Crime, Performed Data Entry for Security Documents, Executed Inventory Counts for

Warehouse to Detect Internal Theft, Assisted Freight Truck Drivers and Loaders when Needed

• Acting Supervisor over 6 Employees whenever Supervisor was not Available

• Security Lead when not Acting Supervisor

• Checked in 80% of all 3rd Shift Deliveries from Security Post

References

Autumn Palmer Rust-Oleum Industrial Flooring 262-***-****

Ashley Tompskin Waukegan Middle School 309-***-****

Jennifer Werve W.W. Grainger 847-***-****

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