Ramzi Esmair

**** ********* **., **********, ** *0078

Cell: 678-***-****: acoquw@r.postjobfree.com

Career Overview

Network administration veteran with extensive experience building, improving, supporting and architecting

infrastructures.

Technically-advanced information technology specialist successful in software administration and data

communications.

Highly skilled Information Technology Manager offering vast knowledge of network security at desktop, server and

Internet levels.

Organized and focused Network Analyst focused on building full network infrastructure independently or as a team

member.

Innovative thinker with the ability of diagnosing computer problems quickly and accurately.

Qualifications

MCSE ( Microsoft Certified Systems Engineer) Network penetration testing

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CISCO Certified Network Associate (CCNA) Information security

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Information security Database servers

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Network asset management Network penetration testing

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Project management Capacity and scalability planning

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UNIX/LINUX Excellent problem solving skills

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Strong collaborative skills Disaster Recovery Auditing

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Document management Project Quality Control

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Mobile application development Strong Communication Skills

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Excellent problem solving skills Switching &Routing

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Customer needs assessment TCP/IP

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Content management systems

Network Security design and architecture experience LAN

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Technical Support

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Apple-OS

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Troubleshooting

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Computer Skills

Skills

Expert in W indows server 2003, 2008 and 2012

Expert in Active Directory, Microsoft Exchange

Expert in Microsoft ISA, Microsoft Office 2007-2010

Expert in W indows XP, Windows 7 and Windows 8

SSH, SNMP, DNS, DHCP, FTP, POP, SMTP,SSL

Linux Red-hat, Linux Fedora, Linux Ubuntu

Security IP cameras, IP Telephony

RFID(Radio-frequency identification )

GPS Technology

Video on Demand Technology

Virtualization (VMware and/or Microsoft)

Oracle

Google Apps Premier Edition Services.

Supporting and deploying Dell, IBM, and Cisco UCS blade server hardware.

Understanding of data center hardware and software technologies including network, storage, security, Servers,

mainframes, and load balancers.

Troubleshooting and analysis to determine ways to improve a system's reliability, scalability, availability and

performance.

Career Accomplishments

Diagnosed hardware and software failures and resolved technical issues.

Previous experience working with vendors to design and implement solutions.

Maintained high uptime on all company networks.

Saved more than $200,000 by renegotiating an IT outsourcing contract.

Took over the responsibility of completing an RFID project which was late and $250000 over budget, and successfully

launched it in timely manner.

Oversaw IT support for 18 servers,680 users and 620 desktops and laptops.

Set up Fortinet, ISA, Smoothwall, Postini (Google) firewalls, which decreased the incidence of Spam by 99% for users.

Managed and maintained a LAN running on HP & CISCO switches.

“Employee of the year” in 2011

IT Training

Successfully trained 8 employees to join the IT team.

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Network Security

Planned, installed, maintained and optimized documentation of all LAN/WAN/VPN network hardware and

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software, security systems and communication links.

Managed all sites network LAN/WAN hardware including routers, switches, load balancers and wireless

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networking equipment.

Network Support

Acted as first point of contact for all major technical issues, including power outages, system failures and

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disaster recovery in the insurance company.

Oversaw infrastructure of four companies and acted as support for help-desk technicians and IT Department.

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Website Design

Created accent graphics, banner ads, icons, animations and logos.

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Work Experience

Network Administrator Manager

January 2010 to December 2014

Abujaber Investment – Jordan

Configure and setup Firewalls, VPN Access, and Security Appliances for access to vital business applications .

Design, setup and configure complex switching environments .

● Collaborated with cross-functional teams to draft project schedules and plans.

● Design, setup and configure complex wireless networking that supports open or secured access and the ability to

support voice and video applications.

● Verification of all Terminal server connections, configuration and port assignments .

● Maintain and deploy systems within our virtual and cloud enterprise .

● Design, implement, and manage complex systems and configurations in a multi-site environment.

● W ork on projects pertaining to deployment of server environments as a technical representative.

● Create and maintain high-quality documentation of all relevant specifications, systems, and procedures.

VOIP phone server, incl. basic configuration.

Oracle and ERP systems

● Monitored costs, timescales and resources.

● Monitored team progress and enforced deadlines.

● Developed slideshows and other forms of media to present project progress to the executive team.

● Executed proof of concept implementations to validate product feasibility.

● Defined project deliverables and monitored status of tasks.

● Developed IT strategic vision and drove key departmental objectives.

● Responsible for implementation of new mainframe development project.

● Served as operating system expert, providing technical support for entire organization.

● IT Staffing

Network Administrator

March 2008 to December 2010

Primus – Jordan

PC, Laptop, Digital and VoIP Desk Phones, Telecom wiring, Printers, Peripheral equipment, Wireless Access

Points, USB and wireless camera and scanners.

Ethernet and Voice/Data Cabling, Networking and TCP/IP concepts, Apple Mobile devices (IPhone/IPad), Thin

client hardware, Active Directory administration/troubleshooting, Group Polic y troubleshooting, Hardware

imaging.

Installed motherboards, processors, RAM and Graphics cards.

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Repaired and reinstalled Software.

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Troubleshot network issues and resolved problems accurately and efficiently.

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Performed diagnostic tests and repaired malfunctioning hardware and software.

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Resolved customer complaints and concerns with strong verbal and negotiation skills.

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Support customers with online billing and account issues.

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Researched issues on various computer systems and databases to resolve complaints and answer inquiries.

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Informed customers about issue resolution progress.

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Provided thorough support and problem resolution for customers.

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Checked work areas to verify that printed sheets, mutts and blanks from each load were accounted for.

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Examined printed copy for correct ink density, position on paper and registration.

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Managed paper, ink and printing supply inventories.

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Education and Training

ULIM (Free International University Of Moldova) 2008

GPA 3.1

Computer Engineering & Networking

Bachelor

MCSE (Microsoft Certified Systems Engineer)

Certification

Savvytek

Linux Redhat

Certification

Redhat RHCA - RHCE

Redhat Linux System Administration

Redhat Linux Networking And Security Administration

Redhat Linux Essentials

CCNA (CISCO Certified Network Associate)

Certification

Social skills & Competences

Good ability to adapt to multicultural environments, gained through my work experience abroad.

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Team spirit.

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Able to work under pressure.

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Able to handle tight deadlines.

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Able to work unsupervised.

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Organizational Skills & Competences

Leadership.

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Strong collaboration and positive attitude and teamwork

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Good experience in project or team management.

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Languages

English Fluent

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Russian Fluent

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Arabic Fluent

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Contact this candidate