Customer Service Software Engineer
Resume:
Name: Prasanthi
E-Mail: **************@*****.***
Mobile: +91-812*******
Summary
V Around 5 years of experience in Software Engineering with extensive
experience in IBM BPM on Production Support & Development.
Main tasks & Regular activities:
> Experience in the Development of Web applications using IBM BPM
Product.
> Hands on experience IBM BPM, Struts, Hibernate, and Spring Frameworks.
> Good exposure on IBM BPM 7.5.1, and 8.0.1.
> Experience on Object Oriented Programming (OOPS).
> Working Experience on Tomcat and web logic and web sphere.
> Flexible, able to work effectively in a team environment.
> Easy learning and flexible to work on different kinds of API and
Technologies.
> Excellent analytical, communication and mentoring skills prove an
asset to Organization.
> Versatile Team Player with Good Communications and Problem Solving
Skills.
> Quick learner and ability to mingle with the working environment.
Technical Skills:
Tools IBM Lombardi 7.5.1, IBM Lombardi 8.0.1.
Web servers Tomcat Web server, Web Logic, Web
Sphere
Software Language Core Java and J2EE, Struts, Spring,
Hibernate.
Other Tools Jetty Server, Putty, WIN SCP, Maven,
Operating Systems Microsoft Windows-7,8,and XP
Protocols HTTP/HTTPS,SOAP, Restful, Soup UI,
Databases Oracle, DB2, SQL Developer
IE's Eclipse and My eclipse
PROFESSIONAL EXPERIENCE:
> Working as a Software Engineer in Xenon Software Solutions. Deputed at
Tavant Technologies on IBM BPM since Dec2013
> Worked as a Software Engineer in Xenon Software Solutions. Deputed at
Marlabs on IBM BPM since Jun2012 to Nov2013.
> Worked as a Software Engineer in Xenon Software Solutions, from
Nov2009 till date.
PROJECT DETAILS:
Project 4:
Title: Automated Appointment
Client: Telstra
Duration: Nov2013 to Till Now
Team Size: 12
Role: BPM Developer
Environment: IBM BPM V7.5.1 and Web Sphere Process Center 7.5.1, Oracle.
Description: Maintain appointment booking scenarios and the rules governing
these scenarios in terms of their applicability and display to the user.
Automate the NBN appointment booking and its management (query, book,
reschedule, update or cancel) by reusing the ISL FWOM interface operations
that are currently being used for Telstra appointment booking.
Implementation of the capability to query the NBN and Telstra appointment
status by utilizing the ISL FWOM interface.
The project is of the intention to reduce the time limit for different
process by using IBM BPM V7.5.0.1.
Roles & Responsibilities:
> Involving in the development of Engineering Changes.
> Actively taken part in the setting up IBM BPM environment.
> Ensuring the quality of the code and documents delivered by constant
review.
Project 3:
Title: Capital One
Client: Capital One-360
Duration: Jun2012 to Nov2013
Team Size: 8
Role: BPM Developer
Environment: IBM BPM V8.0.1, Web Sphere Process Center 8.0.1, DB2.
Description: Capital One Financial Corporation is a U.S.-based bank holding
company specializing in credit cards, home loans, auto loans, banking and
savings products and to access your Capital One mortgage. It will provide
logins for customer to check all statues like View check images and recent
transactions Checking balance, Transfer funds, Pay bills online, Change
your address/profile, Reorder checks, Set up alerts.
Roles & Responsibilities:
> Involving in the development of Loan Application Processing BPD.
> Actively taken part in the setting up IBM BPM environment.
> Ensuring the quality of the code and documents delivered by constant
review.
Project 2:
Title: CMSG2
Client: National Wide
Duration: Mar2011 to May2012
Team Size: 7
Role: Java Developer
Environment: Core Java, spring, Hibernate, JSP, Eclipse, Web Logic, Oracle.
Description: CMS G2 is a web based Product which cater the needs of
security and Insurance industries. CMS G2 allows companies to complete
compliance-related transactions faster and with greater accuracy, freeing
them to focus on customer service. The Web-enabled system provides true
automated workflow supporting license, appointment request, and
registration processes associated with insurance producers and securities
representatives at insurance companies, insurance agencies and securities
firms.
Roles & Responsibilities:
> Analyzed business requirements to get a better understanding of the
system from both technical and business perspectives.
> Actively Involved in Developing JSP's for presentation tier.
> Involved in development of Java files using the core language
functionality.
> Involved in development of OR-Mappings and POJO Classes using
Hibernate.
> Involved in development of Business logic using Spring Framework.
> Involved in development of Front end development using Spring MVC.
> Involved in development of Client side Form validations using
JavaScript.
> Involved in hibernate mapping files development.
> Involved in JUnit test cases.
Project 1:
Title: Integrated Healthcare Management
Client: MEDICOM, UK
Duration: Nov 2009 to Feb2011
Team Size: 11
Role: Java Developer
Environment: Core Java, spring, Hibernate, JSP, Eclipse, Tomcat, Oracle.
Description: Integrated Healthcare Management is a comprehensive system. It
integrates all the departments in the Hospital and automates most of its
major functions. This system stores the information related to the doctors,
patients and staff. Online availability of information, simplified billing
and discharge process are the benefits of the Hospital Maintenance System.
The functionality of the project has been divided into different modules.
The modules are Registration, Stores, Billing, General Administration, and
Inpatient Management.
Roles & Responsibilities:
> Developed View Components using JavaServerPages and HTML.
> Developed Data Access Objects (DAO) layer using Hibernate.
> Involved in development of Business logic using Spring Framework.
> Involved in development of Client side Form validations using
JavaScript.
> Involved in hibernate mapping files development.
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