Sales Technical Support
Resume:
Franz Joyce Caagbay Balondo
***********@*****.***
OBJECTIVE:
To be a part of a company where I can contribute my learning and skills acquired and to
gain more knowledge.
EDUCATIONAL ATTAINMENT:
2007-2010 Instrumentation Technology (ITP Scholar)
MFI Technological Institute
(Formerly Meralco Foundation Inc.)
MFI bldg. Ortigas Avenue, Pasig City
WORK EXPERIENCE:
January 3, 2011- March 31, 2013
American Packing Industries Incorporated (Phils)
Technical Support and Product Specialist
Instrumentation Department
Job Summary
Review technical datasheet and coordinate with Technical Group for verification.
Process RFQs, quotation, purchase order and invoice.
Stock control and inventory. (instrumentation products)
Provide assistance and support to sales engineers regarding electrical and instrumentation
products.
Deals with technical customer complaints/after -sales service.
Provide technical know-how as to installation, maintenance, and operation of products.
Coordinates materials or special projects for individual which may include preparing
material/reports, distributing, and editing, formatting and proofreading material.
Ensures proper interdisciplinary coordination and effective communication on projects.
Perform other duties that might be assigned from time to time.
April 1, 2013 – present
DMSFLO Incorporated
Technical Support & Marketing Coordinator
Instrumentation & Marketing Department
Job Summary
Review technical datasheet and coordinate with Technical Group for verification.
Process RFQs, quotation, purchase order and invoice.
Process shipment from different countries.
Stock control and inventory. (instrumentation p roducts)
Provide assistance and support to sales engineers regarding electrical and instrumentation
products.
Deals with technical customer complaints/after -sales service.
Provide technical know-how as to installation, maintenance, and operation of product s.
Coordinates materials or special projects for individual which may include preparing
material/reports, distributing, and editing, formatting and proofreading material.
Ensures proper interdisciplinary coordination and effective communication on projects .
Perform other duties that might be assigned from time to time.
Summary of Skills
Product Knowledge: Electrical, Instrumentation and Mechanical products used in
hazardous and corrosive areas such as:
- Electric motors
- Flow meters
- Safety relief valves
- PLCs and DCS
Knowledge in Advance Industrial Motor Controls and Industrial Process Automation and
Controls.
Ability to read Engineering Drawing, P & ID Drawing
Basic knowledge in Turbo C++ programming.
Basic knowledge in Computer-aided Design
Computer literate.
Quick to learn with good interpersonal and organizational skills.
REFERENCES:
Available upon request.
I hereby certify that the above and foregoing information I have been given is true and
correct to the best of my knowledge.
Franz Joyce C. Balondo
Contact this candidate