RedHat Linux Systems Administrator

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Lenora Johnson

PO Box 1603 Email: *****************@*****.*** Cell: 404-***-****

Lithonia, GA 30058

PROFESSIONAL SUMMARY:

I have over 5 years of technical education and training supporting various systems ensuring productivity and performance.

AREAS OF STRENGTH & KNOWLEDGE:

• Linux Administration • •

Bash Scripting Linux Troubleshooting

• Linux Installation • •

Repositories Automation - Crontab

• Linux Networking • •

Apache Services DNS Configuration

• Linux Logical Volumes • •

Disk Management MySQL

• Attention to Detail • •

Oral Communication Problem Solving

Hardware: IBM, HP

Software: Microsoft Office Suite (Excel, Word, Exchange, PowerPoint)

PROFESSIONAL TRAINING

Pacific Institute of Technology, Morrow, GA

RedHat RHCSA - Linux Administration Certificate December 2014

• Performance Tuning: Ensure that assigned systems were engineered, configured and optimized for maximum

functionality and availability. Implemented solutions that reduced single points of failure and improved system

uptime to 99.9% availability (up from previous high of 97.5%).

• Troubleshooting: Rectify many issues by instituting best practices in system log analysis, backups, network

operating center security, user account/permissions management and systems/software auditing. Ability to add IP

addresses to any Linux server interface.

• Installation: Install and deploy Linux 6.1 (RedHat, Fedora, and Centos) on HP servers. Install 3 rd party

applications on the Linux 6.1 OS.

• Configuration: Configure 3rd party applications on the Linux OS platform. Configure Apache webserver

(HTTP), middleware technologies (Tomcat), and DNS for website presence (internal/external).

• Networking: User various networking tools within Linux to test network connectivity (ping, telnet, netstat,

nslookup, traceroute, accesslists, DNS, and etc…)

• Security: Use SSH, SFTP, IPTABLES, and SELINUX for secure connectivity.

• Linux Administration: Administer user accounts, groups, directories, processes, disk storage, and security on

the Linux OS platform.

• Documentation: Ability to properly maintain documentation of all Linux servers and inventory.

• Disk Management: Manage and create logical volumes, portioning, and disk utilizations.

Omni Tech Institute, Tucker, GA

Certification – Information Technology April 2013

• A+ Hardware and Operating Systems

• Unix/Linux

• Network Security +

• Cisco CCNA

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Savannah State University, Savannah, GA

BA in Computer Information Systems December 1996

• Programming Languages: C++, COBOL, Visual Basics

• Software Applications: Microsoft Office Suite (Excel, Word, Access, Power Point)

• Database Management: Database & Design, Systems Analysis & Design

Lenora Johnson

PO Box 1603 Email: *****************@*****.*** Cell: 404-***-****

Lithonia, GA 30058 Home: 678-***-****

PROFESSIONAL CERTIFICATIONS

A+ August 22, 2012

Security + May 29, 2013

PROFESSIONAL EXPERIENCE

Teletech @Home January 2015 – March 2015

Job Title: Tax Support

• Answer customer service calls from new and existing clients.

• Provide first-tier technical support (password resets, website help etc.).

• Evaluate, troubleshoot, and follow-up on customers issues while documenting all interactions and expediting

issues to appropriate team members when necessary.

• Continually gain knowledge and better understanding of our products, services, systems and processes; their

features and functionality.

• Understand and apply all confidentiality guidelines.

EpicTech, Morrow, GA July 2014 – December 2014

Job Title: Jr. Linux Systems Administrator

• Checked for updates on server

• Created user accounts

• Monitored web server status

• Provided technical support for issues

Apex Systems, Atlanta, GA December 2013 – June 2014

Job Title: Desktop Support

• Monitored, operated and maintained hardware, software, and networks for all military installations supported by

NMCI (Navy Marine Corps Intranet).

• Configured, assembled and installed laptops, microcomputers, workstations and peripheral equipment.

• Upgraded computers from Window XP to Windows 7.

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• Modified and replaced hardware, software, and network components.

EDUCATION

Pacific Institute of Technology, Morrow, GA

RedHat RHCSA- Linux Administrator Certificate March 2015

Omni Tech Institute, Tucker, GA

Certification- Network Technology April 2013

Savannah State University, Savannah, GA

BA- Computer Information Systems December 1996

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