forklift operator, sales manager, warehouse supervisor

Siegfried Ezell ~Phoenix, Arizona ~************@*****.*** ~ 602-***-****

PROFILE

To acquire a challenging position where my skills and talents can be utilized with room for growth

AREAS OF EXPERTISE

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• CDL Certified Hazmat,Tankers,Doubles and • Judging the Qualities of Things, Services, or

Triples Passengers People

• Performing for or Working Directly with the Public • Guiding, Directing, and Motivating Subordinates

• Organizing, Planning, and Prioritizing Work • Developing and Building Teams

• Making Decisions and Solving Problems • Developing Objectives and Strategies

• Coaching and Developing Others

WORK EXPERIENCE

Store Manager

Auto Zone, Phoenix, Arizona September 2002 March 2014

• Resolved customer complaints regarding sales and service

• Directed and coordinated activities involving sales of manufactured products, services, commodities

• Planned and directed staff, training, and performance evaluations to develop and control sales and service programs

• Conferred with potential customers regarding equipment needs and advise customers on types of equipment to purchase

• Reviewed operational records and reports to project sales and determine profitability

• Reviewed activities in sales and service accounting and recordkeeping, and in receiving and shipping operations

• Performed or direct inventory investigations in response to shrink results outside of acceptable ranges

• Managed activities such as audits, regulatory agency inspections, or product recalls

Store Manager

Circle K/Phillips 66, Phoenix, Arizona August 1993 January 2002

• Directed and supervised employees engaged in sales, inventory taking, reconciling cash receipt

• Inventory stock and reorder when inventory drops to a specified level

• Instruct staff on how to handle difficult and complicated sales

• Estimate consumer demand and determine the types and amounts of goods to be sold

• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate

• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise

Automated Storage and Receiving Systems

Revlon, Phoenix, Arizona January 1978 August 1993

ASRS Operating Forklift, Load and Unload Truck, Storing Product With A Computer

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• Received and count stock items, and record data manually or using computer

• Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards

• Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies

• Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas

• Drive trucks to pick up incoming stock or to deliver parts to designated locations

EDUCATION

Some College, Business Administration, Management and Operations

Arizona State University, Tempe, Arizona

OTHER PROFESSIONAL TRAINING

Manager Training, Phoenix, Arizona September 2002 March 2014

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