Customer Service Sales

Tina Sufrin

** **** ****** *****, ********, N.Y. 11741

Telephone 631-***-****

E-Mail - *******@*****.***

OBJECTIVE: A position as an Sales Account Representative

PROFESSIONAL SUMMARY: Possess several years experience as Sales Manager

in the areas of Sales,

Customer Service, Business Development, Management, Electronics, Defense,

Aerospace, Manufacturing, Medical, Marketing, demonstrating levels of

managerial skills, strong work ethic & customer focus.

. Excellent interpersonal skills, strong organizational, outstanding

communication and computer skills.

. Heavy international sales contact, Create proforma invoices, track

orders, support outside sales reps.

. Ability to develop new accounts, proven track record of sales success,

high-energy, CRM database

. Sell professional/value added services, close sales, team player,

positive attitude, enthusiastic.

. Able to build and maintain solid business relationships,

entrepreneurial spirit, visit customers.

. Analyze customer requirements, able to develop creative and innovative

solutions, highly motivated

. Ability to develop strategic sales techniques, passion for sales, good

work ethic, desire to succeed

WORK EXPERIENCE

INSIDE SALES MANAGER 2013 -

Present

Swift Tech LLC, 101 Christopher Street, Ronkonkoma, NY 11779

. Responsible for making outbound calls, contact decision makers,

buyers, closing sales.

. Prospect and Develop New Business, Build Long Term Relationships, work

on RFQ's

. Superior communication, follow up on RFQ's, source components, get

pricing, quote to customers

. Establish and close sales, support existing accounts and bring in new

business.

SALES ACCOUNT MANAGER/PURCHASING 2010 - 2012

World Express Electronics, 620 Johnson Avenue, Bohemia, NY 11716

. Respond to all RFQ's, quotes, seeking reliable vendors or suppliers to

provide quality goods.

. Expedite purchase orders, create new sales opportunities, close new

business, process orders

. Excellent communication, communicate with product managers and vendors

on resolving defective or unacceptable goods, strong emphasis on new

business development, answer sales inquires

. Generate and close sales leads, build and maintain relationships,

identify customer needs

INSIDE SALES ACCOUNT MANAGER 2008 - 2010

Apollo Display Technologies Corp., 85 Remington Blvd, Ronkonkoma, NY 11779

. Build relationships with existing and new accounts, close sales,

handle all RFQ's, pricing, quotes

. Heavy International sales exposure, Create Proforma invoices,

communicate with overseas customers

. Recommend products to customers, ability to grow assigned territory,

excellent communication

. Create Invoices to wire transfer funds, develop new accounts, actively

generate and close sales leads

. Sell value added services, Maintain existing accounts, high energy,

prepare customer proposals

Tina Sufrin

Page 2

SALES ACCOUNT MANAGER, INSIDE/OUTSIDE 2003 - 2008

Electrograph Systems, Inc., 50 Marcus Blvd., Hauppauge, N.Y. 11778

Responsible for building relationships with customer, partners,

manufacturers, and outside field teams, to collaboratively grow revenue and

awareness in audio visual sales, plasmas, LCD's, power amplifiers.

. Manage existing accounts, develop new business, team player with

positive attitude, close sales

. Responsible for calling upon major accounts, servicing existing

accounts, provide written quotations

. Ability to close new accounts, visit clients, develop and maintain

customer relationships, organized

. Coordinate activities for proposals, increase revenue, sales, profit

margin and market share

. Educate accounts about new products and services, attend local &

national trade shows, cold-calling

. Sell professional/value added services, Develop & manage client

relationships, process orders

. Responsible for increasing revenue, high energy, positive attitude,

identify customer needs and sell services, contact inactive accounts,

and offer improved pricing or service to regain the business

. Ability to create, build and maintain key account relationships, multi-

task, excellent customer service

. Process orders, provide price quotations and proposals, sell

solutions, good organizational skills

INSIDE SALES ACCOUNT MANAGER

2002 - 2003

Dove Electronic Components, Inc., 39 Research Way, East Setauket, N.Y.

11733

. Maintain custom accounts, strong relationships with Aerospace

companies, excellent interpersonal skills, positive attitude, prepare

quotes, highly motivated, follow up on quotes to close business

. Develop new accounts, create purchase and sales orders, passion for

sales, close sales

. Ensure on-time delivery, experience in distribution of electronic

components for military

. Capturing leads, work independently and as a team player, negotiation

of prices and terms

. Sell services, Actively generate and close sales leads

LOAN OFFICER 2000 -

2002

MCS Mortgage Bankers, Inc., 646 Route 112, Patchogue, N.Y. 11772

. Managed client loan processing from inception to finalization

. Daily appointments in customer's homes, Provided workable solutions to

customer problems

. Cold canvassed potential customer accounts, called over 200 accounts

. Managed loan data entry, visit customers, helping customers to fill

out application

. Sell value added services, Provided workable solutions to customer

problems

COMPUTER SKILLS

Computerized Business Systems: Microsoft Word, PowerPoint, Excel, Microsoft

Outlook, ACCPAC,

Typing (75 WPM), AS/400 database, CRM, Certified Technology Specialist,

Member of Infocomm

EDUCATION

AAS, Business:

Nassau Community College, Garden City, N.Y.

Certified Technology Specialist:

Electrograph Systems, Inc., Hauppauge, N.Y.

Certified Fitness Trainer:

International Sports Science Association (ISSA)

REFERENCES:

Furnished upon request

Contact this candidate