Customer Service Engineer

K EV I N L I NCOLN

**** ****** ***., ****, * ichigan 49323

Home 616-***-****, Cell 616-***-****

********@***.***

PAINT AND COAT INGS ENG I NEER w ith 25+ years’ experience in manufacturing.

Skilled in:

• Innovative design and operation of Robotic Paint Systems

• Cost savings from material recovery process

• Standardize paint data collection from multiple customers eliminating

complaints

• Manage and implement ten project installations

Not only “think outside the box”, but also deliver highest quality on time

P ROFESSIONAL EXPER IENCE

I nnovation

Develop paint processes as part of a paint team led the Vice President of Engineering that

design installed and debugged three state of the art patented paint systems.

Invent a new patented paint finish for customers and SEMA show displays. First

researching extensive paint formulations and application methods and then producing

custom prototype components.

Design and fabricate 20 different aerodynamic body side panels for short t rack auto racers

t hat produce less drag and more down force.

Cost Reduction

Consult with in-plant paint suppliers, develop custom color formulations, and reduce color

adjustments by 60%within five years.

Install magnahelic air f low meter on paint booths’ fil ters, develop a cost reduction program

using air f low and particle counts and annually save $12K in fil ter replacement costs.

Create a system for an in-house replacement parts supply crib, set up a manual pull system

and reduce repair parts costs by 11% by eliminating costs based on order.

Standardize Color Acuity

T rain internal liaison employees on multiple external customer color issues; create

documents for data collection, standardizing internal reports for process engineers that

resulted in a 5 year span of zero customer color complaints.

Schedule and conduct ongoing in-plant t raining, and maintain standards by evaluating

l iaisons during monthly customer color harmony reviews.

Control all AAR color submissions going into design studios and gain 95% success rate of

customers’ approvals.

KEV I N L I NCOLN, page 2

Management

Establish a set of paint rack parameters for three paint rack suppliers and reduce

p roduction rack builds from 10 weeks to 6 weeks.

Oversee all in house paint customer service techs for t ime keeping, color adjustment needs,

i nventory control, and attendance at color harmony reviews. Give input on performance

reviews.

EMPOYMENT H ISTORY

Senneker Performance 2014

B usiness Manager/Fabricator

Port City Racing 2013-2014

Sales and Technical Service

L acks Trim Systems 2011- 2013

A dvanced Color Development Engineer

L akeland Finishing 2009- 2011

M anufacturing and Process Engineering Manager

A DAC Automotive 1995- 2008

Corporate Paint Process Engineer

P rior to 1995, employed at Spectrum Industries

PPG Industries and Autostyle Plastics

EDUCAT ION

A graduate of Ionia H igh School

Over 1000 hours in t raining in paint application and Defect Troubleshooting.

Defect analyst .Automation application. X-r i te Process Color Control. Air Flow

& system Balance (IVS) Color review and Control (Detroit Color Council)

Yearly MacbethColor scores of 90+%. Franklin Covey “Seven Habits of Highly

Effective People.” “Doing Business with the non-Domestics” (Nissan)

Ford CQ-1 Color Certified.

EQU IP MENT EXPER IENCE

B inks RCS. Graco P-Mix and Autoquip ratio Equipment

X-r i te and Macbeth colorimeters,

Binks, Graco, Devilbliss, Sames, Turbospray hand and automated spray guns

Base/clear,Waterborne,2K and high bake paints.

KEY WORDS

Paint Innovations, Formulation Research. Patented. Paint Systems.

Robotics. Color Adjustments. Color Formulation. Preventative Maintenance.

Fil ters. Solvents. Downtime Reduction. Prototype. Paint Heater systems.

High Etch Clear Coats. Solvent reclaim Programs. X-r i te. Macbeth M icroview.

Specialty Equipment Market Association (SEMA), powder coating,

M IG welding, metal fabrication, fiberglass tools and equipment

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