Sales Customer

Location:

Posted:

March 13, 2015

Marvin Buen

[pic]

#* ****** ***., **** ******** Vill., Bo. Pampanga Davao City

mobile # 0942 - 358- 1089

email: ***********@*****.***

PROFILE: A highly enthusiastic individual with more than three year's hands-

on experience in call center settings. Customer focused approach and

exceptional communication skills. Seeking a Call Center position to manage

both inbound and outbound calls effectively.

HIGHLIGHTS OF QUALI FICATIONS

. Demonstrated ability to serve as a solid link between customers and

businesses

. Hands on experience in performing technical and non technical services

. In depth knowledge of meeting sales expectations and goals

. Bilingual: English and Filipino

SPECIAL CAPABILITIES

. Exceptional telephone etiquette

. Customer orientation

. Result-oriented

KEY ACHIEVEMENTS

. Attained success in meeting sales goals by a 100% by up-selling services

to existing customers over the phone

. Has been included in the elite top 10 agents for attaining very satisfied

customers.

PROFESSIONAL EXPERIENCE

> Sutherland Global Services Aug 2011 - Feb 2012

ATT Connectech Sales Agent

> VXI Global June 2012 - Jan 2014 ATT Uverse Tech Support

> IBEX June 2014 - Jan 2015 ATT Uverse Blue (sales consultant)

EDUCATION

Davao Doctors College BSN (2005)