Software Test Engineer

WILLY D. JIN

Chicago, IL

********@*****.***

EXPERIENCE: Robert Half Technology 02/13 - present

Chicago, IL

McCann Technology 01/15 - present

Chicago, IL

Senior QA Lead

Short term contracts to evaluate the product and provide

guidance prior to release. Write documents and communicate

issues.

. Automated Regression Test Suite using Test Case

Manager

. Write test plans and test cases

. Document and communicate product defects issues prior

to release

. Work closely with other team member

. Provided guidance for compatibility testing

. Evaluated the UI for usability issues and suggestions

for future releases

. White Box and Black box testing

. Test the product using Windows XP, Windows 7, iPhone

and iPad

Syncada 10/09 - 5/12

Minneapolis, MN

Senior QA Analyst/Test Lead

Syncada from Visa is a joint venture between Visa and U.S.

Bank for invoice processing, payment and financing options.

It is a global payment network that banks can offer to

their corporate and government clients, as a more efficient

way to pay and be paid.

Specific Duties and Notable Accomplishments:

. Self-starter that has successfully released both

large and small scale projects with limited resources

in a fast paced environment operating under time-

constraints

. Worked on many high profile projects such as changing

the entire UI and usability of the site and making

the site scalable to accommodate customers as well as

localization

. Effective communication, documentation and people

skills to establish good working relationships with

cross-functional teams

. Defined process, implemented standards and

continually made improvements

. Provided estimates and costs, risk mitigation, set

priorities, implemented various strategies for both

short and long term planning

. Built a team from scratch, trained and managed both

on-site and off-shore resources

. Automated the build and deploy progress with Windows

scripts and SQL script

. Automation to verify build deploy and new code

changes

. Coordinated resources and priorities on multiple

projects both large and small

. Test plan and test case creation, effective

delegation and understanding of what is takes to

release a project from start to finish on time

. White Box and Black Box testing

. Maintained SQL Server for team use which includes

administration tasks, installing builds, data

validation and backing up the database

Technical Skills:

MS SQL, MS Office, XP, Java, Test Track Pro, SharePoint,

Siebel, EDI, XML

OnAir USA, Inc 09/03 - 12/08

Seattle, WA

Senior Software Test Engineer

OnAir provides inflight passenger communication services.

This includes inflight entertainment services such as

email, chat and internet for airlines and internet services

for private jets. The company was previously named Tenzing

Inc. which was acquired by SITA and Airbus in 2005 to form

OnAir. Started as a contractor and recruited to work full-

time in 11/03. XP (extreme programming) process used to

release products.

Specific Duties and Notable Accomplishments:

. Successfully released 4 major versions of

Webmail/Webchat/LiveIP products and dozens of minor

versions and patches. Also released 3 major versions

of ACJ (Airbus Corporate Jets). Involved in all

stages of the project from planning, setup, testing

the UI/integration/backend, identifying risks,

deployment and ongoing support.

. Throughout the releases, defined success criteria,

test plans/cases, ATPs and documentation for both

internal and external use

. Provided on-site and off-site installation and

support for ACJ program for Europe and US

. Test focal for team on day to day task and overall

for Localization, ACJ, Platform and lab environment

. Team focal for Integration of platforms and products

with Airbus, Panasonic, Qantas, Verizon and Cathay

. Virtualized environments using VMWare software to cut

down on hardware costs and space

. Automation used for build deployment, load testing

and to minimize manual tests

. Successfully recruited and interviewed employees

. White Box and Black Box testing

Technical Skills:

Oracle, Toad, Redhat, Ubuntu, Fedora, Java, Bugzilla,

Clearcase, Windows XP, MS Office, bash, perl, ant, canoo,

VMWare, various flavors of Linux/Unix, SQL Developer

MICROSOFT CORPORATION 11/00 - 2/03 Redmond,

WA

MSN Entertainment 2/02 - 2/03

Software Test Engineer

Worked on MSN 8/Entertainment features and helped define

and implement standards and processes.

. Reviewed and defined feature sets, scheduling and

test costs during planning stages

. Created test plan/cases along with execution for

various features throughout project cycle which

shipped with MSN 8 and Entertainment releases

. Defined and implemented partner QA process

. Defined QFE standards and processes post-ship and

lead for releases

. Defined automation process and conversion of manual

cases

MSN Search (Search and Navigation Services) 4/01 -

2/02

Program Manager - Smart Tags

. Dataflow - Managing and triaging bugs

. Dataflow - Project management with Expedia on search

integration

. Smart Tags - Server architecture

HomeAdvisor 11/00 - 3/01

Program Manager

Worked on the (LPG) Loan Platform Group of HomeAdvisor

which was sold

Specific Duties included:

. Define PLV (Private Label Versions) in-a-box tools,

docs and plans

. Integrate (on-board) our client (lenders and

investors) onto our systems

. Project plan for migrating production environment to

Windows2000/SQL2000 as well as driving the schedule

. Setup Plan to reduce setup time with minimal

maintenance

Technical Skills:

MS Office, XP, W2K Server/Client, MS Project, SQL 2000,

Raid

BEYOND VENTURES LLC 2/00 - 11/00 Seattle,

WA

Program Manager

Beyond Ventures is a venture service provider that provides

Internet and technology companies with the resources and

assistance they need to create a successful business. As a

Program Manager, was responsible for ensuring successful

project execution from concept to completion. The company

was previously named Open Space which we successfully sold

to form Beyond Ventures.

Typical activities during the course of a project would be:

. Analyze client objectives, business constraints and end-

user processes to define requirements and develop

proposals, bids, and project plans

. Define feature set and write functional specifications

. Schedule project milestones, deliverables and feature

completion dates

. Manage technical services teams

. Serve as primary contact with client on all projects

related issues

. Keep client apprised of project progress and developments

. Provide instruction to clients regarding product usage

Notable Accomplishments:

. Developed business plan for a startup Internet recruiter

for potential VCs. Researched and defined information on

system scalability, back-up solutions, regular maintenance,

performance and disaster recovery.

. Facilitated the definition, documentation and

implementation of repeatable processes and procedures

developed from customer requirements. Repeatable model was

used to effectively cost future projects and short project

cycles

. Developed internal business processes to streamline build

functions, release schedules, purchasing, and customer

support by coordinating with cross-functional teams and

negotiating on standards and protocols

. Authored, edited and reviewed standard test methods.

Created template for test specification and test cases.

Organized bug bashes during project cycles. Standardized

bug reporting by defining priorities and severities

. Successfully released demo, beta and V1 site

Technical Skills:

MS Office, XP, SQL Server, MS Project

MICROSOFT CORPORATION 7/96 - 2/00 Redmond,

WA

Software Test Engineer

TransPoint 12/97 - 2/00

Transpoint is an electronic bill presentation and payment

system accessible through the Internet, designed to ease

consumer bill payment. My primary focus as a Software Test

Engineer was to design and document product branding and

single-point authentication development.

Specific Duties included:

. Defined functional specification with Development and

PM.

. Defined and drove process for updating and migrating

software.

. Wrote technical specification, test plans and test

cases.

. Developed test case automation systems.

. Facilitated technology presentations.

. Recruited and interviewed employee candidates.

. Mentored interns and contractors.

. Provided technical support to customers.

. White Box and Black Box testing.

Notable Accomplishments:

. Designed the process which software builds are

tested. Defined build environment and schedule that

was to be followed as a build was released that

included process for smoke test (actual build), BVT

(build verification test) that tested core

functionality and acceptance pass test that tested

basic functionality. Documentation also included

instructions on system requirements, escalation paths

and trouble shooting

. Defined the release processes to bring builds from

development to production. Outlined schedule that

was used to migrate a build (release candidate) from

the build tree onto production systems to be used by

customer and their end-users. Outline included cross-

team buy-off, escalation, file verification, virus

checking, back-up, hand-off, installation, testing

and communication.

. Assisted customers with product deployment and

testing. Documented repeatable process to be used by

future customers. Helped banking customers such as

Wells Fargo and Key Bank implement authentication

technology in order to integrate with our systems and

created guidelines to test their environment.

Created a checklist and outline for future customers

to get started with minimal assistance.

. Tested and Shipped TransPoint v1.0 and Service

Releases 2, 3, and 4.

MIFST (MS Money) 7/96 - 12/97

Microsoft Internet Financial Server Toolkit is a back-end

server kit for banks and other large financial

institutions.

Specific duties included:

. Authored test specifications and defined test cases

. Automated case testing using Active Server Pages

(ASP)

. Implemented ActiveX Controls

. Developed and Maintained testing website

. Tested and Shipped MIFST 1.0

Technical Skills:

MS Office, NT 3.5, NT 4.0, W2K Server/Client, IIS, SQL

Server, Win98, WinME, XP, VB, VB Scripting, XML, ActiveX,

C, C++, HTML

EDUCATION: UNIVERSITY OF MINNESOTA Minneapolis, MN

BS in Computer Science

Minor: Mathematics

REFERENCES: Available upon request

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