Çetin GÖKKAYA

Senior Information and Communication Technology (ICT) Professional,

Project Manager & ITIL Expert

Phone: +90-555-*******

Email: acop36@r.postjobfree.com LinkedIn: linkedin.com/in/cetingokkaya/en

Summary:

• Proven extensive experience as a practitioner, mid and high level manager in ICT sector both in national and

multinational environments, mainly military and International Organizations for 20+ years, including 3 years

management experience of a multinational ICT team gathered from 13 different countries.

• Bidding preparation for International multi-million USD ICT projects.

• Management/coordination for large scale SAP activations (for 10.000 + users, at 50+ sites), especially logistic

modules (MM, PM, QM, SD) and data migration planning.

• Participate Multinational ISAF Operation as ICT Chief of Kabul International Airport (Military Part).

• Aim to share my experience in multinational company/projects. And use my ICT Business Process

Management experience on ITIL Framework to leverage companies` Return On Investment (ROI) and help them to

create more value.

ITIL Instructor / Educore / İstanbul-Turkey

Jun.2013-Present

Part time ITIL instructor as registered Peoplecert Examiner

Senior Enterprise CIS Consultant / Savronik Electronics / Ankara-Turkey Apr.2013-

Present

• Support business development activities for new and ongoing military projects for Turkish Armed Forces from

ICT point of view.

• Contribute the bidding preparation processes, especially for NATO and International projects. In this context;

contribute design team, prepare documents and coordinate with vendors and sub-contractors for

systems/components for those projects.

• Oman Maritime Security & Surveillance System project with Ericsson

• NATO IT Modernization project with BAE

• Deputy project manager and configuration manager for a multi-million USD simulation Project for Turkish

Special Forces.

Project Manager / Delta Electronics /Ankara-Turkey

Oct.2012-Mar 2013

• Coordinate the projects between Major Defense Companies (Northrop Grumman, Rockwell Collins, L3-ALST

etc.) and Turkish Defense Companies and/or Turkish Armed Forces.

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• TurAF C-130 radar and avionic modernization project is an example.

Change & Configuration Manager - Branch Head / Turkish Air Force HQ / Ankara-Turkey Aug.2009-Sep.2012

TICCS is a fully integrated Information Systems platform on which all TurAF main functions, that are Battle,

Resources (HR, Finance, Logistic etc.) and Document management, are automated and used by almost all

personnel. Platform consists of 3 loosely integrated main elements; Resources run on SAP R3, Battle run on Java,

Documents run on C Sharp.

Main responsibilities:

• Change & Configuration management of TICCS and Lead the branch (85/ 95 personnel): Collect all user

requirements, Analyze the requirements, if requires improve and/or build up business process, Define and prioritize

the requirements for coding/production, Manage the S/W configuration, Prepare official proposals for major changes

to Chief of Staff of TurAF, Coordinate the new air platform and weapon systems integrations to the TICCS, Evaluate

the new project contracts from TCCIS point of view, Implement all new module (function) activation activities

• Approve configuration changes other than major ones.

• All new module (function) activation activities and manage the whole process.

Leaded & Contributed Projects:

Listed on LinkedIn page

Service Allocation Branch Head

Aug. 2006 – Aug. 2009

NATO Communication & Information Services Agency (NCSA) Mons / Belgium

NATO Communication and Information Systems (CIS) Services Agency (NCSA) provides CIS services and support to

NATO, NATO Operations and NATO nations. Service Allocation Branch is responsible for coordinating the complete

process of service delivery from the reception of the customer`s service request to the delivery of the product.

Main responsibilities:

Lead and supervise the Service Allocation Branch which consists of people from 12 different countries;

• Direct the CIS Resources Allocation Management Process,

• Prioritize the allocation of CIS services in case of conflicts and Supervise the resource allocation function,

• Supervise centrally managed NATO the Naming (IP Management) and Registration function,

• Supervise the Service Implementation function,

• Supervise organization and chair NATO wide Service Delivery Implementation Conference annually held,

• Act as a focal point for all service allocation related issues associated with NCSA assigned CIS and approve

the annual branch budget,

• Contribute the ad hock working groups as Subject Matter Expert.

Leaded & Contributed Projects:

Listed on LinkedIn page

Requirements and Concept (Air) Staff Officer

Aug. 2003 – Aug. 2006

Directorate of Communication, Electronic and Information Systems of

Turkish General Staff (TGS) Ankara-Turkey

TGS is the highest authority for coordination requirements among services, set the concepts at strategic level and

arrange the coordination with NATO and other allies for all military issues.

Main responsibilities:

• Coordinate and merge if necessary the Communication, Electronic and Information Requirements among

services and with NATO on behalf of Ministry of Defense, In this context;

Arrange/attend national or international meetings,

Coordinate, contribute and/or prepare technical and/or procedural orders.

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Contribute national and NATO documents,

Represent the Directorate for 10 years Strategic Force Structure at working level groups.

• Contribute Turkey lead NATO ISAF VII Operation planning studies in Communication and Information

Systems (CIS) area,

• Subsequently, lead Kabul / Afghanistan International Airport (Military side) multinational CIS personnel as a

Chief CIS for 3 months,

Leaded & Contributed Projects:

Listed on LinkedIn page

Commanding Officer, CIS Squadron /Diyarbakır-Turkey

Aug. 1997 – Aug. 2001

• Lead and supervise the squadron which has approximately 120 / 130 personnel who operate and maintain

the static and mobile voice, wireless, information, etc. systems,

• Coordinate with the companies which support system’s` maintenance, Review and approve annual budget.

CIS Flight Commander, UNIX and Novell System & Oracle DBA Aug. 1990 –

Aug. 1997

3rd. Main Jet Base /Konya-Turkey

• Lead units who provide CIS operations support to one of Main Jet Bases of Turkish Air Force which has

approximately 2000 personnel in Konya.

• Supervise the operations units which contains 50 / 60 personnel that provides static and mobile voice,

wireless, information, flight tower electronic etc. systems,

• Manage all IT services, prepare annual system (H/W & S/W) requirements and budget proposals,

• Act as a Manager for the UNIX System, Oracle DB and Novell which supports Base Logistic (aircraft

maintenance) and HR automations,

• Coordinate with the companies which support systems’ maintenance,

Schooling

Graduate / Section : Turkish Air War Collage / Strategic Management / International Relations

Aug. 2001 / Aug. 2003

Undergraduate : Turkish Air Force Academy / Electronics Engineering

Oct.1983 / Agu.1987

Foreign Language

Turkish (mother tongue), English (professional), Deutsch-Italian-French (basic)

Long Term National and International Trainings

The Senior Course NATO Defense Collage / Italy 2005

Communication and Information Electrical Engineer

US Air Force CIS School / USA 1998

(Distinguished Graduate)

Computer Science (Systems Management) Aegean University / Turkey 1994

Communication and Information Officer

Air Force CIS School / Turkey 1988

(Distinguished Graduate)

Certificates

Department of Defense Industry and

CMMI Foundation 25.10.2011

Technology Training Center / Turkey

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ITIL v3 Expert, MALC, SS, SD, CSI, ST, SO,

APM Group / United Kingdom 01/08.2009

foundation

ITIL v2 Practitioner Combined Change

APM Group / United Kingdom 23.05.2008

Configuration & Release Mgmt.

Tmforum / Germany eTOM & SID Distilled 20.11.2007

PRINCE2 Project Management Registered

APM Group / Belgium 30.03.2007

Practitioner

NATO Communication and Information NATO Communication & Information Systems

15.12.2006

Systems School / Italy Officer

NATO School / Germany NATO Staff Officer Course 03.11.2006

Diplomacy and Negotiation Technics 23.06.2006

Department of Defense Industry and

Technology Training Center / Turkey Human Resources Management 15.12.2004

GTK Computer Systems A.Ş

Novell Netware 4.1 System Administration 06.10.1995

Turkey

AT&T Turkey Unix V.4 System Administration & C Programing 24.03.1995

ORACLE Training Services

Oracle DBA, Oracle SQL, SQL Plus, PL/SQL 02/03 1995

Turkey

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