KASHIFA HASAN
***** **** ** ******, *******, New York 11435
Phone: 347-***-****
Email: **********@*****.***
PROFESSIONAL SUMMARY:
• Six plus years of total experience in Client Server and Web Applications, as QA
Tester with QA Management skill.
• Experienced in using the HP Automated Tools like ALM/Quality Center and JIRA for
defect Tracking Tool.
• Good experience in defect tracking, defect resolution and defect follow up
with SDLC Dev/Product Team.
• Experienced in test development, scheduling and execution, test strategy, test project
management, SDLC (Software Development Life Cycle).
• Experienced in running manual and automated test using HP ALM /Quality Center
and QTP.
• Proficient in Bug tracking and reporting using ALM/Quality Center.
• Has good knowledge of SQL, with SQL Queries and Join for Back-end testing.
• Well versed in writing Scripts in VBScript for using in QTP Automation.
• Experienced in working with multiple projects, production support, and user to
identify daily problems and involved in resolution.
• Proficient at writing Test Plans and Strategies by following different QA
Methodologies with knowledge of Agile Testing.
• Ability to interact with cross functional team like Analyst, Development, Production
Support Team to get and deliver Highest standard of Quality software in each release.
• Has good knowledge of Test Plan development, business requirement gap analysis,
and review test plan and impact analysis for each release.
• Ability to involve in change control of changing of business requirements with impact
of current functionalities.
• Has good knowledge of web technologies XML, API testing, UNIX process with
good documentation skill for test results.
• Has good knowledge of Web Servers, Database Servers, Application Servers and
network technology.
• Experienced in testing Data Migration and Integration with external applications
using QTP/UFT.
• Analyzed the results of the tests that were used to assist in the identification of system
defects, bottleneck and breaking points.
EDUCATION:
Associate of Business Administration, Borough of Manhattan Community College, New
York, New York
Professional Experience
Time Warner, New York, NY
Jul 2012 – Till Date
Role: QA Analyst
Responsibilities:
Involved in gathering requirements from the business analyst and created test plans.
Designed, developed and executed the Test Plans and Test cases.
Developed an integrated Test Plan covering the main functions of the designated parts of
the application.
Performed Smoke, integration, Functional, Regression, System, Acceptance and Usability
testing during different stages of the application development.
Performed various types of process evaluations during each phase of the software
development life cycle, including review, walk through and system testing.
Logged Requirements into HP ALM Requirements module.
Designed & executed Test Cases in HP ALM.
Prepared and updated test cases and test scripts in HP ALM using Trace matrix tracking
business requirements to test cases and vice versa.
Identified software problems, wrote easy-to -follow bug reports, logged them into bug
tracking tool HP ALM monitored their progress and verified their fix.
Developed and Executed SQL statements to check the back-end database.
Planned QTP testing process by Analyzing the AUT and Automating Test Plan
Generation.
Created a Key Word Driven Framework using QTP.
Created QTP regression automation scripts.
Reviewed the QTP Scripts developed by the team members.
Developed smoke test scripts in traditional automation approach.
Attended daily scrum calls as part of Agile methodology.
Interacted with developers to resolve the bugs.
Attended weekly review meetings to discuss defects along with testers, Developers.
Environment:
Sun Solaris, Windows, SQL server, HP ALM, UFT/QTP, SOAP UI, Oracle
Geico Insurance, Chevy Chase, MD
Jan 2010 –Jun 2012
Role: QA Engineer
Responsibilities:
Involved in creating test plan & scenarios from requirements.
Implemented QA processes (defect tracking, test case management, automated testing
strategies, etc.).
Coordinated QA processes and activities across the teams.
Developed Test Plan, Test Design, Test Cases, Test Script.
Conducted Test Execution, Test Status Reporting.
Performed Black Box, Manual, Functional, Regression, Integration, System tests.
Wrote the defects in to the HP Quality Center.
Wrote test cases and executed tests using Quality center.
Performed Back End testing in Oracle Database Server using PL/SQL quires.
Performed Data Driven Testing for multiple sets of data using QTP.
Generated automated test scripts for functional and regression testing using QTP.
Interacted with developers to resolve the bugs.
Reviewed weekly Testers’ status reports and taken necessary actions.
Involved in resolving customer issues.
Familiar with user acceptance testing.
Analyzed of different Testing Metrics and measurement perfectly for the software testing
life cycle.
Environment:
IIS server, SQL server, QC, QTP, Windows, UNIX, Oracle and SOAPUI
American Red Cross, Falls Church, VA
Feb 2008 – Dec 2009
Role: QA Tester
Responsibilities:
Involved in implementing each phase of SDLC and Coordinated in Test environment
setup.
Analyzed and reviewed requirement document to create the test plans, Test Cases and
Test Scripts.
Interacted with client for requirement gathering and analysis and for studying the existing
system.
Maintained meetings with the technical teams and management, developed proper
documentation, validated current production environment.
Involved in development, execution, and improvement of testing processes.
Performed functional testing by deployment request, sanity testing, prioritized QA Test
Cases within project plan.
Performed Defect Root Cause Analysis, interacted with related Team, and tracked defects
in a Quality Center.
Uploaded the test cases from Excel to Quality center.
Identified software problems, wrote easy-to -follow bug reports, logged them into bug
tracking tool Quality center monitored their progress and verified their fix.
Involved in Back End testing using SQL queries.
Involved in planning QTP testing process by Analyzing the AUT.
Assisted business & marketing team in execution of UAT by providing data.
Involved in System Integration Testing with external/Internal interface and understood
overall customer business functionalities.
Shared technical information with team and involved in production testing with
critical production problem.
Interacted with upper management to provide daily QA status, discussed outstanding
issue and upcoming project functionalities.
Attended weekly review meetings to discuss defects along with testers, Developers.
Conducted user acceptance testing.
Environment:
Quality Centre, QTP, Manual testing, site scope, https, oracle, Rx connect,
Weblogic, Java, SQL Plus, SQL, PL/SQL, Windows, UNIX, Shell scripting.
TECHNICAL SKILLS:
Platforms: UNIX, Linux, Windows, Macintosh, MS-DOS.
Programming languages: SQL, java-script, Java, UNIX/Linux shell, VB, PL/SQL.
Database systems: Oracle, MySQL, Microsoft SQL Server
Web Server : IBM Web sphere, Data power(IBM), Web logic
Networking: SS7 signaling & protocols, TCP/IP
Defect-tracking software: JIRA, ALM/Quality Centre
Source-control software: CVS, Visual SourceSafe
Tools and Utilities: UFT/QTP, ALM/Quality Center, BugZilla, MS Office, HTML,
Microsoft Exchange, Toad
REFERENCES AVAILABLE UPON REQUEST